Reviews
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Will was so nice. He explained everything. So kind and polite!debora lokken"Once Again Amazing Work"
Once again, amazing work. Will was so nice. He explained everything. So kind and polite! Hard worker! Went above and beyond!
debora lokken -
He worked efficiently and smart and got the job done.Brian Joye"He worked efficiently and smart"
Caí Choates came out this morning and replaced the Gobi pump on our upstairs mini split. He helped us figure out a solution to replace the pump. He worked efficiently and smart and got the job done. Thanks Cai.
Brian Joye -
He correctly diagnosed my system issue and walked me through all my options, explaining the pros and cons of each one.Maureen Saraco"Would Definitely Work With Him Again"
Cai was great. He was on time, thorough, and detail-oriented. He correctly diagnosed my system issue and walked me through all my options, explaining the pros and cons of each one. Would definitely work with him again.
Maureen Saraco -
Knowledgeable and took the time to explain everything.Jesse Klaproth"Jerry Hines Was Great"
Jerry Hines was great. Knowledgeable and took the time to explain everything.
Jesse Klaproth -
They were clean and organized and finished the job in a single day with a large coordinated team.Rory Coughlin"The team did an amazing job!"
The team who installed our units did an amazing job! Matt was super helpful explaining the process and leading the crew. They were clean and organized and finished the job in a single day with a large coordinated team.
Rory Coughlin -
He was efficient, explained what he was doing, and took care with taking materials and old parts with him.Melissa W"Jerry was great to work with"
Jerry was great to work with. He was efficient, explained what he was doing, and took care with taking materials and old parts with him. Very nice person to work with.
Melissa W -
Ed arrived on time and completed the work in about a half hour and was very professional.Robert Hoy"Very professional"
I had the light over my kitchen sink replaced by Ed Callahan from Gen3 Electric. Ed arrived on time and completed the work in about a half hour and was very professional. I will continue to use Gen3 for all my projects.
Robert Hoy -
After a bad experience with another HVAC company, it was refreshing to work with someone who understands homes in the Philly area.Ryan McKenna"Brian and Eric Were Awesome"
Brian and Eric were awesome. After a bad experience with another HVAC company, it was refreshing to work with someone who understands homes in the Philly area and who was very professional. Really happy with my experience thus far. I also had a maintenance visit by Vertis, and he was awesome, super helpful.
Ryan McKenna -
He took the time to explain things to us, and he seemed thorough in his servicing.Joshua Elser"GEN3 Was a Huge Upgrade"
Joe was really great. He showed up on time, and the company had good communication leading up to that. He took the time to explain things to us. He seemed thorough in his servicing. We’ve had bad experiences with other providers in the past, and GEN3 was a huge upgrade.
Joshua Elser -
We're very pleased with another great Gen3 experience.vee pee"Very pleased with another Gen3 experience"
Drew came out today and was a great help and explained what needed to be done. He's personable and took care of the work without a hitch. Gordon came out to assess what was needed ~ he provided a lot of information and was extremely helpful. When the work was being done, Prince and Tessa were both friendly and did the job in a professional manner. We're very pleased with another great Gen3 experience.
vee pee -
He evaluated the issues and did immediate safety repairs on site, which were so helpful.Karen Corbin"Prompt, Thorough, and a Great Communicator"
Karl was prompt, thorough, and a great communicator. He dealt with recurring electrical issues stemming from water damage due to a fire next door and the efforts to quickly put out the fire. He evaluated the issues and did immediate safety repairs on site, which were so helpful. His abilities to isolate and explain the issues were so much appreciated.
Karen Corbin -
He came 3 times (no additional cost for return visits) to address the problem in a stepwise fashion and we appreciate it so much!Michelle Eng"Everything works perfectly now"
Thanks to Gordon for fixing a faulty circuit breaker. He came 3 times (no additional cost for return visits) to address the problem in a stepwise fashion and we appreciate it so much! Everything works perfectly now. EDIT Feb 2026 Thanks to Mel for coming to evaluate our HVAC and service! We learned a lot. We also saved a lot with our membership. Thanks, Mel. EDIT Feb 2026 Thanks to Jordan for coming to check out our lights! We needed a new grounding/surge as well and he caught that. Thanks, Jordan! EDIT Mar 2026 Thank you to Jaden for coming for our spring HVAC check with our membership. He was so patient and spent the whole day checking our system thoroughly and explaining everything to us. We're super grateful. Thanks, Jaden!
Michelle Eng -
He left us feeling confident with the electrical work and addressed/explained issues we were experiencing.Jim Womelsdorf"Terell is excellent at his trade"
Terell Sheaff is knowledgeable, informative, and thorough, excellent work. He left us feeling confident with the electrical work and addressed/explained issues we were experiencing. Terell is excellent at his trade and is an asset to your company. Thanks, Jim Womelsdorf
Jim Womelsdorf -
The service was quality, the staff knew their business, and they were helpful in educating me.Eric Van Osten"Professional and Fast Service"
The service was quality, the staff knew their business, and they were helpful in educating me on the work they were performing. Rome and the team were professional and fast!
Eric Van Osten -
He communicated the technical issues really well.Jason Cotter"Very Thorough Diagnostic and Repair"
Brian was very thorough in his diagnostic and repair. He communicated the technical issues really well and I’d absolutely work with him again.
Jason Cotter -
I am impressed in general with GEN3's capability and how they resolve issues.Michael A"GEN3 Has a Good Team"
GEN3 has a good team, and I am grateful for the work they performed. I trust GEN3 and will be giving them all my business. From Sandy and Amy at the front desk to their Quality Control Team, I am impressed in general with GEN3's capability and how they resolve issues. Thank you to Chris, Drew, and Darnell.
Michael A -
He was very thorough and explained the process, including any changes in the codes that required updating.Audrey Jaros"Really helpful electrical inspection"
Drew Radach was really helpful when he came for the electrical inspection. I initially contacted GEN3 because an outlet stopped working and decided to get the full inspection done. He was very thorough and explained the process, including any changes in the codes that required updating. Personable and hilarious too. Drafted four different options for estimates. Overall costly, but I know they do good work.
Audrey Jaros -
Provided 3 different solutions depending on how we wanted to proceed.Sean Wilhoite-Strachan"Very knowledgeable, friendly"
Great experience! Started with a bunch of checks with our electric to diagnose the issue with our living room lights. Provided 3 different solutions depending on how we wanted to proceed. Very knowledgeable, friendly. Would highly recommend Drew in the future.
Sean Wilhoite-Strachan -
Arrived on time and gave me expert advice on my dwelling.Celestine Stanford"Electrical Inspection of My Home"
Gordon Coleman for Gen 3 did an electrical inspection of my home, arrived on time, and gave me expert advice on my dwelling.
Celestine Stanford -
The technician was professional and friendly.Brian Prager"Professional and Friendly Technician"
The technician was professional and friendly and helped us with all of our issues.
Brian Prager -
Richard was thorough, persistent, helpful, and personable.Mary Catherine French"Thorough, Persistent, Helpful, and Personable"
Richard was thorough, persistent, helpful, and personable. Thank you!
Mary Catherine French -
He was very professional and detailed in his evaluation explaining the to do's and not to do's.Troy Crawley"Very professional and detailed"
Evan informed me of his estimated time of arrival and asked if he needed booties to enter my home. Once inside, he meticulously evaluated my electrical issues and provided a detailed plan and estimate to complete the work. He was very professional and detailed in his evaluation explaining the to do's and not to do's. He has been to my house before and I'm satisfied with his expertise.
Troy Crawley -
Will went above and beyond, not only completing the inspection but also giving us a detailed walkthrough and clear explanations.piyushi sharma"Appreciation for Excellent Service by Will Schrier"
Appreciation for Excellent Service by Will Schrier. Dear GEN3 team, I wanted to express my sincere gratitude for the outstanding service provided by your specialist, Will Schrier, during a recent electrical inspection at my house this week. Will went above and beyond, not only completing the inspection but also giving us a detailed walkthrough and clear explanations. He addressed multiple issues related to the electrical panel, main board, outdoor lighting, meter separation between units with exceptional professionalism and care. His advice was practical and reassuring, and I have already started to follow his recommendations. Thank you for having such dedicated experts on your team. I look forward to working with GEN3 on our next steps regarding electrical requirements. Warm regards, Piyushi Sharma
piyushi sharma -
He clearly explained the options for an EV charger and did not pressure one over the other.Michael Zullo"Drew Was Easy to Talk With"
Drew was easy to talk with. He clearly explained the options for an EV charger and did not pressure one over the other. He was quick and efficient when he installed it and courteous of neighbors. Thanks!
Michael Zullo -
Loren and Prince were very good workers. Very respectful and got the job done quick.john cook"Highly Recommended"
Loren and Prince were very good workers. Very respectful, got the job done quick, and upgraded our services. Highly recommended.
john cook -
My technician Zack Gebauer provided excellent diagnostic and cleaning services.B Schlueter"Excellent Diagnostic and Cleaning Services"
My technician Zack Gebauer provided excellent diagnostic and cleaning services. He answered all my questions clearly and concisely and provided invaluable options for the maintenance of my heat pump and gas furnace systems.
B Schlueter -
We had a great experience with Jerry Hines.Joanna Joye"Great Experience with Jerry Hines"
We had a great experience with Jerry Hines from GEN3!
Joanna Joye -
Vertis is very hard working, very professional, and a great technician.Kristine Wagner"Vertis Did a Phenomenal Job"
Vertis installed a new HVAC system in our home. He and his crew did a phenomenal job. Vertis is very hard working, very professional, and a great technician.
Kristine Wagner -
Our service person, Zack Gebauer, arrived on time and efficiently performed our HVAC maintenance, giving advice along the way.Jonni Moore"Efficient HVAC Maintenance"
Our service person, Zack Gebauer, arrived on time and efficiently performed our HVAC maintenance, giving advice along the way. He indicated some maintenance needs which he addressed in a timely manner. So far, no issues!
Jonni Moore -
Paul Brown the technician was professional, knew exactly what he was doing, and made recommendations as he inspected both of my units.Ron Kost"Well-Run HVAC Company"
Well-run HVAC company. Nay the salesperson was helpful. Paul Brown the technician was professional, knew exactly what he was doing, and made recommendations as he inspected both of my units in my townhome in Philadelphia. He was clean and clear as he went about his work. Got the job done and helped me make decisions. Contracts were clear and competitive. Also had a third element to it that differentiated them from other HVAC companies: an electrical inspection and ability to address building wiring issues. Update: good follow-up with Zack the technician.
Ron Kost -
Thanks to Mel Crooks and Kyle Biggs for friendly service today.Robert Duncan"Thorough and Friendly Service"
Thanks to Mel Crooks and Kyle Biggs for thorough and friendly service today.
Robert Duncan -
Mel is terrific maintaining my HVAC.Kim Villa"Mel is terrific"
Mel is terrific maintaining my HVAC. It’s running perfect thanks to Mel and GEN3.
Kim Villa -
Gordon and Chris were on time, clear, and thorough in answering my questions.Patricia Tahan"Quick response and thorough service"
I appreciate the quick response and follow-up from GEN3 Electric. Gordon and Chris were on time, clear, and thorough in answering my questions and explaining the work from start to finish.
Patricia Tahan -
Brian was very friendly and an inspiringly effective worker.Paul Pakstis"Very Friendly and Effective Worker"
Brian was very friendly and an inspiringly effective worker. He even did more than required.
Paul Pakstis -
He was friendly and knowledgeable.Rob Erickson"Brian did a good job"
Brian did a good job. He was friendly and knowledgeable.
Rob Erickson -
Friendly, knowledgeable, professional.Mark Bernstein"He Was Terrific"
Nell Cherry visited to conduct our annual electrical inspection, and he was terrific. Friendly, knowledgeable, professional. He explained what he was doing, reviewed his findings, and answered my questions clearly and thoroughly. Excellent work, as we’ve come to expect always from GEN3.
Mark Bernstein -
Ed is a good communicator and very relaxed.Kristin Daly"So great!"
So great! Ed is a good communicator. Very relaxed, went above and beyond. Thank you so much for all your help and consideration.
Kristin Daly -
Will Schrier did an amazing job assessing the work that needed to be done.Jose Diaz"10 star job"
Will Schrier did an amazing job assessing the work that needed to be done and explaining what the job would entail. 10 star job.
Jose Diaz -
Excellent technician, knowledgeable, professional, and friendly.Robert Rogers"Excellent technician"
Excellent technician, knowledgeable, professional, and friendly. Came in, found the issue, presented the facts, and corrected the problem.
Robert Rogers -
The technician was great and very professional.Mike Vezza"The technician was great"
The technician was great, fixed everything, and was very professional.
Mike Vezza -
Mr. Jeff was fast, efficient, and knowledgeable.Lasil Williams"Fast, Efficient, and Knowledgeable"
Mr. Jeff was fast, efficient, and knowledgeable, and his attention to detail is unmatched. Thanks for the help, pal!
Lasil Williams -
Our system has been performing way better now and will go back with them again for maintenance.Mac"Very professional and very helpful"
Cliff was very professional and was very helpful in finding the problem and gave us suggestions on what needs to be done. He also helped me decide on the options when it’s hard to decide and explains everything in detail. He made sure I’m aware of every payment depending on the suggested fix and helped me with the breakdown to deal with budget. Our system has been performing way better now and will go back with them again for maintenance. Updating my review as we just had our first maintenance: Steve did an awesome job on doing maintenance work for our HVAC system. He also shared his own experiences on some of the things that need fixing in our system. He was very clear and informative about what needs to be done and even helped me deciding what matters most and some future improvements. It was a very great experience working with him. Update: Dave came over to check our electricals and was very helpful and quick in answering our questions. He made sure the safety of our electricals is up to spec and standard. Overall very satisfied with the safety checks! Update: Chris V came to rescue our condenser unit that stopped working for 2 days. I have thought that we might have to replace the whole thing but after he did some quick diagnostics, reassured us we don’t have to replace it but only need a small fix for the long ground wire that’s tripping our breaker. He was amazing and did the fix very quickly, solving our problem. Update: Scott was the one assigned to check our system this time. He was very informative and let me know we need surge protection and briefed me on what kind of damage it could do to our home. We went ahead with the installation of the surge protection and it’s now one less worry for our home. 5 stars as usual!
Mac -
Peter is excellent. Super friendly and easy to talk to. Zach was awesome. Friendly and knowledgeable.J C Malumay"This company is consistently great"
Peter is excellent (electrical). Super friendly and easy to talk to. He took the time to explain everything thoroughly and was very knowledgeable. This company is consistently great to work with, always on time. It’s truly the best. Feb 2026 - Zach was awesome (HVAC). He arrived on time and went through my whole system and explained it all. Friendly and knowledgeable. He gave me some good recommendations on how to make it better. I really enjoy these guys and would recommend them.
J C Malumay -
Very knowledgeable service, responsive staff, helpful, and explained things well.Meghan Talarowski"Highly recommend"
Very knowledgeable service, responsive staff, helpful, and explained things well. Rich did a great job fixing the issue. Highly recommend!
Meghan Talarowski -
I love the expertise and patience they showed as they serviced my unit.renea boles"He Was Amazing"
He was amazing. I hope they send him to me every time! Update: This time Cliff and Kyle came out! I love the expertise and patience they showed as they serviced my unit. They treated me like family and that's why I keep coming back to this company.
renea boles -
Great experience with routine maintenance on my electric panel and outlets.Joseph Fazio"Great experience with routine maintenance"
Great experience with the routine maintenance on my electric panel and outlets with Will Schrier.
Joseph Fazio -
He patiently explained all that was done.D. Johnson"Robbie is polite and professional"
Robbie is polite and professional. He patiently explained all that was done.
D. Johnson -
He was honest, thorough, and friendly, reassuring me that all was good.Bob Brier"He Was Honest, Thorough, and Friendly"
Jordan Kuzowsky replaced our circuit breakers and installed a grounding system. He was honest, thorough, and friendly, reassuring me that all was good. I would not hesitate reaching out to him or GEN3 for future electrical help. I honestly felt reassured.
Bob Brier -
He was friendly, knowledgeable, and took the time to explain the issue before fixing it.Matthew Hoyle"Brian Johnson Was Fantastic"
Brian Johnson was fantastic. Really nice guy and easy to work with. He was friendly, knowledgeable, and took the time to explain the issue before fixing it.
Matthew Hoyle -
Malik Haywood was friendly, knowledgeable, and very helpful.Dan Winikur"Wonderful experience with GEN 3"
Wonderful experience with GEN 3. Malik Haywood was friendly, knowledgeable, and very helpful. Great company!
Dan Winikur -
GEN3 Electric processed my house’s needs FAST and EFFICIENTLY.a a"FAST and EFFICIENT Service"
GEN3 Electric processed my house’s needs FAST and EFFICIENTLY. Will, the technician, addressed my initial issue with an old unused circuit line and cured related issues I raised questions on. CLEAR choices were offered to me and how much I wanted to move forward with, without aggressive salesmanship tactics. I was kindly shown an outline of cost and work to be done, FAIR pricing and an estimate of time it would take to complete the tasks. Will had contacted a colleague to help expedite the workload sooner. Will even replaced my old overhead basement dangling lighting fixtures with NEW fixtures securely, complementary! All the work done is backed by a 2-YEAR WARRANTY! Thank you GEN3, I would recommend to anyone! -Tyler H. Newbold, Philadelphia
a a -
Chris kept me informed at each step during the checkup and repair of my heat pump.SnS Lexow"Great Experience with My Service Technician"
I had a great experience with my service technician, Chris from GEN3. Chris kept me informed at each step during the checkup and repair of my heat pump. He made sure to explain the final bill, and I felt confident that the work was done properly and that my furnace/heat pump was good to go for the rest of the winter.
SnS Lexow -
Rich was knowledgeable and committed to making the necessary repairs.Sherif Kamel"Committed to Necessary Repairs"
Rich was knowledgeable and committed to making the necessary repairs. He did not hesitate to interrupt his break and personal time to help us with the heating system during one of the coldest waves of the year.
Sherif Kamel -
Jonathan was amazing; professional, provided excellent pre-arrival communication, and did a great job.Colin Ratner"Excellent Customer Service by Gen3"
Excellent customer service by Gen3 as always! Jonathan was amazing; professional, provided excellent pre-arrival communication, and did a great job.
Colin Ratner -
Had a lot of good advice for getting the most from our system and the whole-house humidifier.Donna Lee"John Rosario Was Great"
John Rosario was great! Had a lot of good advice for getting the most from our system and the whole-house humidifier. Actually got the numbers up to normal. Thanks, John.
Donna Lee -
Excellent service. Robbie was extremely knowledgeable and very patient in providing comprehensive customer education.Jean DelFerro"Excellent Service from GEN3 Team"
I am extremely satisfied with the service provided by Drew today, 2/4/2026. Richard provided excellent furnace/HVAC service and intervention today. Appreciate the work. Excellent service. Will provided good information regarding electrical status and needs. Excellent service. Robbie was extremely knowledgeable and very patient in providing comprehensive customer education. (Note: I had written the above feedback back on May 28, but it appears I failed to send it through, as it appeared when I today went in to give feedback on Joe Bell, who came today, 8/1, for an annual assessment.) Re Joe Bell: Excellent service. Joe was comprehensive and informative throughout visit. I appreciate his thorough expertise. Thank you.
Jean DelFerro -
The electrician, Will S., was very friendly, polite, and knowledgeable.Andrea Jorden"Very friendly, polite, and knowledgeable"
The electrician, Will S., was very friendly, polite, and knowledgeable. He walked me through everything that needed to be done after I explained my concerns. Will explained things in a way that I understood. My rating is based on my interaction with the electrician to get an estimate. Work has not been done yet. However, GEN3 has done previous work on my gas heater and I had no complaints.
Andrea Jorden -
He was neat and methodical, and treated our home with respect.Cristi DeFino"Very thorough analysis of our panels"
Jerry did a very thorough analysis of our 2 electrical panels and then pricing to add a breaker and 2 outlets. He explained everything along the way, including options, and was very professional, knowledgeable, and communicated clearly. He was neat and methodical, and treated our home with respect. Although the work hasn’t been done yet, we would feel comfortable with Jerry completing the job.
Cristi DeFino -
Super professional and even checked on our major appliances before he left to make sure everything was good.Lauren Mitteer"Tech Arrived Quickly and Fixed It"
Tech arrived quickly after I called, immediately diagnosed the issue, and fixed it. Super professional and even checked on our major appliances (heater, water, etc.) before he left to make sure everything was good. 10/10
Lauren Mitteer -
Malik from GEN3 was very professional.EHC JR"Malik from GEN3 Was Very Professional"
Malik from GEN3 was very professional and quickly verified system functionality.
EHC JR -
Robbie was thorough in his evaluation, considered several options, and answered all of my questions.Linda Jacobsen"Great Experience With Robbie"
Robbie was thorough in his evaluation, considered several options, and answered all of my questions. I am not currently a GEN3 customer but will definitely call GEN3 again solely based on my great experience with Robbie.
Linda Jacobsen -
Both technicians were prompt, polite, and knowledgeable.curtis Krauss"No Surprises and Work Completed"
I have had two recent emergencies which required experienced technicians to resolve. Both technicians were prompt, polite, and knowledgeable. They told me up front what the rules of engagement were and adhered to them. End result was there are no surprises and the work was completed entirely.
curtis Krauss -
Max the install tech is an amazing mechanic.Holden Hummel"Max the Install Tech Is Amazing"
This is the 4th time using GEN3, 2 new installs/replacement of 25+ year old units and also 2 repairs. Max the install tech is an amazing mechanic.
Holden Hummel -
He identified the problem quickly, explained what was wrong clearly, and fixed the issue the same day.Michael Foran"Great service and very personable"
Matt G. was the tech who came out to fix my broken heater. He identified the problem quickly, explained what was wrong clearly, and provided me with a proposal. He was very knowledgeable and extremely helpful and helped me understand the workings of my heating system better. He was able to get the part needed and fixed the issue the same day. Great service and very personable. Thanks again, Matt.
Michael Foran -
Robert was very knowledgeable, clear, and patient in explaining different HVAC options.Cera Murtagh"Robert and Luis Were Both Excellent"
Robert and Luis were both excellent. On the sales side, Robert was very knowledgeable, clear, and patient in explaining different HVAC options. On the installation side, Luis was very efficient and did a great job. Both were really kind and professional. Overall I had a very good experience with GEN3.
Cera Murtagh -
Evan did a great job assessing everything. Very friendly and thorough.tom man"Very friendly and thorough"
Evan did a great job assessing everything. Very friendly and thorough. And the electrician team did a great job with repairs. They were efficient, communicated well, and kept the house clean! Separately, I had a fellow named Brian come out to do an HVAC inspection. He was very friendly and knowledgeable. My dog also loved him.
tom man -
Chris from GEN3 and his colleague were timely, professional, and talked me through all my options.Mike Logsdon"Timely, professional, and informative"
Chris from GEN3 and his colleague were timely, professional, and talked me through all my options. I had been focused on a much more costly approach and Chris helped me understand a better approach that was less expensive overall. 10 out of 10.
Mike Logsdon -
Cai was very knowledgeable and helpful.Stephanie DeLuca"Very knowledgeable and helpful"
Cai was very knowledgeable and helpful during our HVAC checkup this week.
Stephanie DeLuca -
My experience with Gen3 and Pat Curran was absolutely the most professional, genuine, and utterly favorable.Cynthia Alease Smith, Ed.D."By far the best"
My experience with Gen3 and Pat Curran was absolutely the most professional, genuine, and utterly favorable that I ever had dealing with something as important as replacing a 74-year-old heater with a new, state-of-the-art Trane furnace. Where to start? My daughter told me about this company with wonderful reviews, so I called to get one of their free estimates. Mr. Curran, Pat, reached out, and not only provided me with a fair estimate of the cost, but a comprehensive scope of work, including every detail of what I could expect to be done, from start to finish. Neither the company nor Pat was pushy or aggressive. Rather, they waited for me to reach out with my decision, and upon acceptance, the wheels began turning consistently to provide me with the best possible service and communication throughout the process. I simply cannot say enough great things about Gen3, the technicians at the site and Pat in particular. By far the best. Sincerely, Dr. Cynthia Alease Smith
Cynthia Alease Smith, Ed.D. -
Jerry Hines from GEN3 was very attentive, knowledgeable, and professional!Oggie Pavlov"GEN3 Is a Serious Company"
Jerry Hines from GEN3 was very attentive, knowledgeable, and professional! Jerry was able to diagnose the important electrical issue at my house and schedule a repair for the very next day! Griffin Bunn did a fantastic job! Same as Jerry, knowledgeable, professional, and responsive! Came out early in the AM and performed the necessary large-size exterior electrical repair with his colleague in 4°F weather... For whomever lives in Philly and needs electrical repairs, GEN3 is a serious company, doing great work!
Oggie Pavlov -
He came back for a recall and diagnosed the issue with clarity.J T"Highly Professional Service"
Chris was highly professional. He came back for a recall and diagnosed the issue with clarity.
J T -
He explained everything really clearly and was very thorough.Lisa L. Miller"Robbie was great"
Robbie was great. He explained everything really clearly and was very thorough. Thank you!
Lisa L. Miller -
I found him very technically knowledgeable, clearly explained my options, gave good background and was professional.Jeremy Vine"Very Technically Knowledgeable"
Pat came to my house to do an estimation. I found him very technically knowledgeable, clearly explained my options, gave good background and was professional.
Jeremy Vine -
They were extremely professional and quick to service.Liam Davey"Extremely Professional and Quick to Service"
Had an electrical issue on our back patio. Contacted GEN3, and they had Joshua come out the following day. They were extremely professional and quick to service. Although it was something they couldn’t assist with, they were able to point me in the right direction to get the issue resolved. Thank you!
Liam Davey -
Robbie H. did a fantastic job and kept me informed of everything going on.Nick Buendo"Robbie H. did a fantastic job"
Robbie H. did a fantastic job and kept me informed of everything going on. Came same day and repaired what was needed and then some. Was definitely an emergency approaching below freezing temperatures, so super happy they came out same day. Thanks!
Nick Buendo -
Eric and his crew were very professional and friendly. They cleaned up all the trash and completed the job in half a day.Jack Cassidy"Very professional and friendly"
Eric and his crew were very professional and friendly. They installed a mini-split system in my third floor bedroom and a new water heater in our basement. They cleaned up all the trash and completed the job in half a day. Eric explained all the functions of the mini-split remote, and how to remove and clean the filters of the system. I would use them for all my HVAC system maintenance in the future.
Jack Cassidy -
Takes time to answer questions, very knowledgeable and professional.Christopher Yanchulis"Brian is the best!"
Brian is the best! Takes time to answer questions, very knowledgeable and professional.
Christopher Yanchulis -
Thank you, Nell, for your help. We really appreciate it!Richard Brown"Thank you, Nell, for your help"
Thank you, Nell, for your help. We really appreciate it! Good job.
Richard Brown -
Our Gen 3 electrician was professional and likable. Based on my experience, I recommend Gen 3!Rita Powell"Professional and likable electrician"
Our Gen 3 electrician was professional and likable. He diagnosed both the problem we called for and another electrical problem in our home. The electrician repaired both issues. Based on my experience, I recommend Gen 3!
Rita Powell -
Karl, the GEN3 repairman, did a nice job.Karen Tracy"Karl did a nice job"
Karl, the GEN3 repairman, did a nice job and explained the problem well.
Karen Tracy -
Josh is a good dude and very knowledgeable.Marcus Mylers"Very Knowledgeable"
Josh is a good dude and very knowledgeable. We appreciate the time he took to break everything down for us. Thank you.
Marcus Mylers -
He quickly diagnosed the issue with my furnace, addressed it, and explained it to me in simple terms.Andrew Carobus"Prompt, Courteous, and Professional"
Brian was prompt, courteous and professional. He quickly diagnosed the issue with my furnace, addressed it and explained it to me in simple terms.
Andrew Carobus -
We were worried one whole part of the HVAC system needed to be replaced, but he was able to identify the problem and save us some money!James McCrone"Richard Allen Did a Fantastic Job"
Richard Allen did a fantastic, thorough job! We were worried one whole part of the HVAC system needed to be replaced, but he was able to identify the problem, address it, and save us some money!
James McCrone -
Everyone I worked with was professional, super friendly, and knowledgeable.Elizabeth Campbell"Great experience!!"
Brian came out for a service appointment and was great to work with - even though the problem turned out to be my roof and not my mini split unit, he still took the time to clean the filters while he was here and he was very thorough in his check up of my unit. He was great to chat with as well! Great experience!! Everyone I worked with was professional, super friendly, and knowledgeable. Jim and the team were super respectful of my house, alerted me whenever things would get particularly noisy and explained everything they were doing. They also went above and beyond to cut a branch off my tree that had partially broken when they parked their truck, which was really nice of them. Highly recommend! Have since had Jordan K, Will S, Mike J, and Jimmy G to my house for various check ups and they were all incredibly friendly, respectful, and knowledgeable! I felt like I could trust all of them and appreciated their time to chat with me!
Elizabeth Campbell -
Chris was extremely helpful, explained everything very well, and got my AC back up and running in no time.Cailyn McGrath"Got My AC Back Up and Running"
Chris was extremely helpful, explained everything very well, and got my AC back up and running in no time. Update: Brian came to fix an issue with my heat and explained everything so well.
Cailyn McGrath -
Always professional! Another great experience with their team!karen lyons"Always Professional"
Prince and GEN3 did some general electrical repairs, new dimmer switch, repair outlet. Always professional! Another great experience with their team!
karen lyons -
GEN3 is always communicative, prompt, and most importantly pleasant to deal with.Liza Z"GEN3 Never Fails to Provide Awesome Service"
GEN3 never fails to provide awesome service. This time I had Rob P. come out, immediately after a snowstorm, mind you, and do great work. He was a pleasure to chat with and was super detailed/informative in his explanations of what needs to get done. GEN3 is always communicative, prompt, and most importantly pleasant to deal with.
Liza Z -
Jerry was great! He was so helpful and thorough.Terry Gsell"We only use the Gen3 team"
We only use the Gen3 team for our electrical needs at our house. The guys are always gentlemen and professional. Jerry was great! He was so helpful and thorough. With our project, we knew a lot of our needs, but I truly appreciate how he skillfully asked me questions to better understand the project. He created a quote while at our home, and we agreed on next steps.
Terry Gsell -
Very professional and personable.Maria McAvey"Richard Allen did a great job"
Richard Allen did a great job. Very professional and personable. Maria and Christopher McAvey
Maria McAvey -
Rich and Kai were helpful and informative about what the issue was and the resolution.Juan Serrano"These guys are great at what they do"
These guys in general are great at what they do. I'd recommend them to everyone. Rich and Kai were helpful and informative about what the issue was and the resolution.
Juan Serrano -
We are now 2 for 2 on super nice electricians from Gen3 who love dogs!Dan Sussman"2 for 2 on Super Nice Electricians"
We are now 2 for 2 on super nice electricians from Gen3 who love dogs! Ed found and fixed a short in one of our kitchen outlets—thanks, Ed!
Dan Sussman -
Very thankful for him stopping by on such short notice!Matthew Volk"Very thankful for him stopping by"
Jadan came late on a Saturday night before a major snowstorm and checked my furnace as it abruptly stopped working that morning. Very thankful for him stopping by on such short notice!
Matthew Volk -
Asmara and the rest of the GEN3 did a great job conducting the work quickly and with high quality.Derek Frankhouser"Will Always Be My First Call"
I had a high priority repair to my electrical service line that needed to be conducted. Asmara and the rest of the GEN3 did a great job conducting the work quickly and with high quality. Will always be my first call when I have problems.
Derek Frankhouser -
GEN 3 is the absolute BEST in the region! No one else can work on my electric but GEN 3.Denise Malloy"GEN3 Is the Absolute Best in the Region"
Great service and professional! We love GEN3. GEN 3 is the absolute BEST in the region! No one else can work on my electric but GEN 3. Knowledgeable, polite, and trustworthy! Can’t get much better than that! Denise Reeves Malloy
Denise Malloy -
He was beyond thorough and knowledgeable.Kara Gropler"Robby Was Fantastic"
Robby was fantastic - he was beyond thorough and knowledgeable. He saw where I needed help and then went above and beyond. Thank you so much, Robby!
Kara Gropler -
They thoroughly explained everything to me and offered fair pricing to fix the issues.LEADSAFE PHILLY215"They Will Now Be My Go-To"
I highly recommend GEN3 services. I called them this morning; they gave me a morning appointment, showed up on time, and diagnosed the problem, and also gave it enough time to figure out why my furnaces were not working. Two different properties, two different dates, same results: they got my heater back up and running for my tenants, and I am very thankful for them and so are my tenants. I worked with Jeff, Jeffrey, and John as technicians. I also worked with Brian at the office. They are all very friendly and helpful. They thoroughly explained everything to me and offered fair pricing to fix the issues. They will now be my go-to for any heating and AC-related issues. Update 1/24/26: Had issues with my house heater, called them back out. Today they sent out Jadan T. He came out, diagnosed a couple issues it could be, told me what my options were, and fixed my heater just in time for the winter storm. Total life saver. Would use him and the company again.
LEADSAFE PHILLY215 -
Had a service today and Ed was amazing.Benjamin Rubinstein"Ed Was Amazing"
Had a service today and Ed was amazing. Came up with a solution to our problem and quickly fixed it. Highly recommend.
Benjamin Rubinstein -
Very helpful. The technician provided very detailed information for the other work we need to do.Youness Sharifi"Very Helpful Technician"
Very helpful. The technician changed the immediate issue and provided very detailed information for the other work we need to do.
Youness Sharifi -
He was extremely efficient and knowledgeable.Andy Matson"Mel did an awesome job restoring heat"
Mel did an awesome job restoring heat in our house! He was extremely efficient and knowledgeable. We will definitely be using GEN3 again for any HVAC issues.
Andy Matson -
Will Schrier was professional and thorough.David Rosenberg"Gen3 Showed Up on Time"
Gen3 showed up on time. Will Schrier was professional and thorough. He was able to diagnose the two things I asked him to look at and fixed one item and ordered a part needed for the second item.
David Rosenberg -
Our technician Nell was very communicative and installed a bathroom exhaust fan in one day.Tristan Rhodeside"Very communicative technician"
Our technician Nell was very communicative and installed a bathroom exhaust fan in one day even after running into unexpected issues in our old rowhome.
Tristan Rhodeside -
They were communicative, always on time, and incredibly pleasant.Trevor Diamond"Gen3 was amazing to work with!"
Gen3 was amazing to work with! They were communicative, always on time, and incredibly pleasant. They did a ton of electric work in our house and it was a breeze from the first consultation to the walkthrough at the end. Would absolutely recommend!
Trevor Diamond -
I would highly recommend them to anyone that needs an electrician or HVAC.Jeremy Veysseire (Omegarion)"Gen3 service was impeccable and fast"
Gen3 service was impeccable and fast. I would highly recommend them to anyone that needs an electrician or HVAC.
Jeremy Veysseire (Omegarion) -
The team was super nice, communicative, thoughtful, professional, and very fast!Brandon Johnson"Had a Great Experience"
Had a great experience updating some outlets and lighting in my home. The team was super nice, communicative, thoughtful, professional, and very fast!
Brandon Johnson -
I’m a very satisfied customer and would gladly recommend Frank/Gen3 to anyone needing expert electrical work.Scott Dietrich"Awesome, Efficient Electrical Service"
Frank was awesome: on time, super friendly, knowledgeable, and diagnosed/fixed my electrical issue with great efficiency. I’m a very satisfied customer and would gladly recommend Frank/Gen3 to anyone needing expert electrical work. 12/2025 And I just had Drew from Gen3 stop by for a different issue. Once again, a great experience. Drew was super friendly, knowledgeable, and addressed all my issues with professionalism and efficiency. Great job all around, Drew! 1/23/2026 Scott Mealey stopped by my house today to replace an outdoor outlet and replace breakers in my electrical service. He was friendly, knowledgeable, on time, and professional. He worked efficiently and answered all my questions and was able to provide me options and suggestions. Highly recommended and appreciated.
Scott Dietrich -
Asmara was expedient and skilled at finishing all the work in a matter of hours, without making us feel rushed.Till Manthey"Professional, Courteous, and Very Capable"
I've used Gen3 at my father's house and mine several times now for major upgrades and installs, and Asmara Habte did a great job of inspecting, communicating all the estimates and work needed. Asmara was expedient and skilled at finishing all the work in a matter of hours, without making us feel rushed. They were professional and courteous and very capable.
Till Manthey -
Our technician, Jadan, was thorough and friendly.Sierra Althoff"GEN3 Is Always a Pleasure to Work With"
GEN3 is always a pleasure to work with. Our technician, Jadan, was thorough and friendly. He explained everything and gave good suggestions for our furnace. Will definitely use GEN3 for future projects!
Sierra Althoff -
Glad to see that Gen3 has multiple friendly, capable electricians on staff!Frank DePaola"Multiple friendly, capable electricians"
Update January 2026: We had Scott Mealey come for a routine electrical inspection. We are also very pleased with his work. He found more work to be done and, similar to before, put together several options for tackling these. And, following the pattern, he was just as personable as Jordan. Glad to see that Gen3 has multiple friendly, capable electricians on staff! Jordan Kuzowsky was our tech today. We had a slew of small jobs we wanted to lump together. He looked at each item and made sure we understood what it would entail, and found other items that we didn't even know about. He put together our options and wasn't pushy at all. He was friendly with our cats and very personable as well. I look forward to his return and getting all of this work completed, a good mix of things we want and things we need. Update: Jordan came back today to finish and took care of a couple of loose ends we discovered over the weekend. Once again he was quick and communicative, and it looks like everything was done well. He was originally scheduled to come yesterday, but he and Gen3 were flexible since we had a family emergency to take care of. I can't express enough how much we appreciate that.
Frank DePaola -
Thank you for your thorough work and helpful assessment.Paper Buck"Thorough Work and Helpful Assessment"
Thank you for your thorough work and helpful assessment, Jonathan!
Paper Buck -
Will stopped by the house and did a great assessment.Milan Gary"Great Assessment of Electrical System"
Will stopped by the house and did a great assessment of my current electrical system.
Milan Gary -
The technician Cai was able to correctly diagnose the issue, explain it clearly, and fix it in a professional and congenial manner.David McArthur"Would Definitely Recommend"
I called Gen 3 to fix a furnace that wasn't firing just as a cold snap was coming in. They were able to send someone out within 24 hours. The technician Cai was able to correctly diagnose the issue, explain it clearly, and fix it in a professional and congenial manner. Would definitely recommend.
David McArthur -
Drew completed the work in a professional and timely manner and cleaned up all the areas he worked in.Denise DeTitta"Drew completed the work professionally"
Drew was my technician for some work I wanted done. He arrived on time, was pleasant, and gave me options and suggestions on a few of the items on my list. Drew completed the work in a professional and timely manner and cleaned up all the areas he worked in. I have called GEN3 for work in the past and will continue to call them.
Denise DeTitta -
He was professional, caring, and very knowledgeable about what the issue was and how to correct it.Breanna Jefferson"Cai was wonderful!"
Cai was wonderful! He was professional, caring, and very knowledgeable about what the issue was and how to correct it. Very happy with our experience.
Breanna Jefferson -
The technician who came out to our home, Drew, is great!Brenna Liu"Highly recommend Gen3"
Super easy to request booking, and the scheduling team was very prompt and responsive. The technician who came out to our home, Drew, is great! He fixed the electrical problem right away and was very friendly and helpful with explaining exactly the issue. Highly recommend Gen3.
Brenna Liu -
Gen3 did such a great job on our electrical today. They are so reliable and competent!Amanda Bouwman"So Reliable and Competent"
Gen3 did such a great job on our electrical today. They are so reliable and competent! They were scheduled to come to fix one thing, and another issue came up before the appointment. They were able to fix both issues in the one visit. Great communication as well. Thank you!
Amanda Bouwman -
I could not be more impressed with their friendly, reliable, efficient, thorough, knowledgeable service.Virginia Smith"I could not be more impressed"
I have used Gen 3 Electric and HVAC for my home needs for 12 years. I could not be more impressed with their friendly, reliable, efficient, thorough, knowledgeable service. Today’s furnace check with Mel Crooks was no exception. Conversant in a variety of topics, from Girard College and furnace service to chefing and the processes of learning, his service visit was a bright spot in the day.
Virginia Smith -
He was very, very helpful, thanks Josh.William Grey"He Was Very, Very Helpful"
Josh came by and took me and my wife through everything for electrical evaluation to our home, explained everything to the T, gave us plenty of options from the very top tier to the basics, and then he recommended what he thinks would be our best course and further on down the road to continue getting work done. He was very, very helpful, thanks Josh.
William Grey -
On-time response and high-quality work as usual.T Y"On-Time Response and High-Quality Work"
Dave C., Mike, and the Gen3 team installed a new service panel and hard-wired a 60A EV charger (for maximum at-home vehicle charge rates). On-time response and high-quality work as usual.
T Y -
Josh was extremely personable and friendly in reviewing our electrical systems.Catharine Zeanah"Personable and Friendly Service"
Josh was extremely personable and friendly in reviewing our electrical systems and providing recommendations on how to address them, which gave us confidence in our next steps.
Catharine Zeanah -
He was thorough and careful—and a pleasure to have in our home.Brett Greenberg"Very grateful for his hard work"
Karl Sparks fixed an issue with the electrical circuit that connects to our dishwasher. He was thorough and careful—and a pleasure to have in our home. Very grateful for his hard work and prompt service, on a holiday no less.
Brett Greenberg -
Joe was awesome. He quickly resolved our issue and was on time!Jeffrey DiMieri"Joe was awesome"
Joe was awesome. He quickly resolved our issue and was on time! Would definitely recommend.
Jeffrey DiMieri -
Highly recommend and we’re very pleased with the service Jordan provided.Joel Barnes"Highly recommend and very pleased"
Jordan K. was very professional, clear, and informative in their explanation of repair. We had an issue with an electrical wire in home; they promptly identified the issue and resolved the problem quickly. Highly recommend, and we’re very pleased with the service Jordan provided. 10/10.
Joel Barnes -
Gen3 sent someone out promptly. He was very friendly and informative.Kelly Thomas"Prompt Smoke/CO Detector Replacement"
I needed a smoke/CO detector replacement in a pinch, and Gen3 sent someone out promptly. He made the fix and pointed out some other issues to look into. He was very friendly and informative.
Kelly Thomas -
The person was responsible, clean, great personality.Sonia Espiet"Great personality"
The person was responsible, clean, great personality, explained everything.
Sonia Espiet -
The technician, Scott, was friendly, knowledgeable, and answered all of the questions I had.Ellen Louie"Would Highly Recommend GEN3"
My lights were flickering, so I had someone come out to take a look. The technician, Scott, was friendly, knowledgeable, and answered all of the questions I had. He fixed a couple things, and I haven't had flickering lights in my kitchen since. Would highly recommend GEN3.
Ellen Louie -
Every technician who has done work for us has been very professional, knowledgeable, and respectful of my home.Family HG"Dependable, Punctual, and Friendly"
I've worked with GEN3 for many years now. They are exceptional because they show up when they say they will. Pricing is transparent. The communication around appointments is excellent. Every technician who has done work for us has been very professional, knowledgeable, and respectful of my home. Today we had an outlet replaced by Rob P, who was terrific. Kudos to the management team for hiring great employees/contractors and for running a tight ship. My only gripe: Recently, I feel like they are constantly trying to upsell me on additional services and upgrades. I suspect it is built into the technicians' performance metrics to make sure they try to sell additional services to the homeowner. Perhaps they have been bought by, or are preparing to be sold to, a private equity company. Regardless, I value their services because they are dependable, punctual, and friendly.
Family HG -
Joe did a great job explaining the updates that were needed and provided several options and cost estimates to resolve the issue.Hayden Smith"Great Timely Service"
Hired GEN3 to help fix some outlets in my home. Joe did a great job explaining the updates that were needed and provided several options and cost estimates to resolve the issue. Great timely service!
Hayden Smith -
Very pleasant and completed the task on the first visit.Grace O'Donnell"Very Helpful Electrician"
Very helpful electrician removed the outdated light fixture in a closet and sealed the wires in a junction box. Then, restored the power. Very pleasant and completed the task on the first visit.
Grace O'Donnell -
Excellent service and a pleasure to deal with!Martha Lipscomb"Excellent service and a pleasure to deal with"
Excellent service and a pleasure to deal with! Would highly recommend to anyone who needs an electrician.
Martha Lipscomb -
He went down our list of electrical repairs/projects and was knowledgeable, efficient, and pleasant.Virginia Heideck"Drew Did a Great Job"
Drew arrived on time and did a great job. He went down our list of electrical repairs/projects and was knowledgeable, efficient, and pleasant. Thank you, Drew.
Virginia Heideck -
Diagnosed the problem, got the necessary parts, and fixed the issue all within a few hours.Travis Cuomo"Friendly and efficient service"
Cliff was friendly and efficient. Diagnosed the problem, got the necessary parts, and fixed the issue all within a few hours. And the price was on the lower end of what the internet said it would cost. Ed was also friendly and efficient. Got everything done quickly and had all the parts needed for our service. And he was friendly with our dog, which is always positive!
Travis Cuomo -
Will and Gen3 were incredibly helpful, friendly, and informative and we highly recommend them for any electrical work you need.Jack Lajeunesse"We highly recommend Will and Gen3"
Will and GEN3 were incredibly helpful, friendly, and informative, and we highly recommend them for any electrical work you need. Will identified a significant issue with our outbound wiring during an inspection and demonstrated clearly what the problem was and what he would need to do to fix it. He then came back the next day for the fix, which was done quickly and with consistent updates. We were very happy with our experience and could not recommend Will and GEN3 more!
Jack Lajeunesse -
Joe completed the work efficiently and quickly. I was very happy with the work.Gerald Arnold"Very Happy With the Work"
Our electrician, Joe Hawkings, installed two lights and an outlet for our dryer in our basement. He discussed the possible lights we could install and the type of outlet we needed for the dryer. He showed me three installation options and what each cost. Joe completed the work efficiently and quickly. I was very happy with the work. Joe was quite personable, a pleasure to work with. The price for the work was very reasonable, and I hope Joe is sent back to us when any future electrical work is needed. Jerry Arnold
Gerald Arnold -
Fast work to solve the problem.Bill Davies"Fast Work to Solve the Problem"
GEN3 diagnosed a shortage of return vents to solve a furnace problem, and they installed the vent shortly afterwards. Fast work to solve the problem. Thanks!
Bill Davies -
Rob was super helpful and communicative throughout the job for my bathroom reno.Amy Daitch"Great Price, Great Work"
Rob was super helpful and communicative throughout the job for my bathroom reno (new exhaust fan, new LED lighting, outlet adjustments). He walked me through different options and pricing, gave his recommendations, and kept me updated throughout the day. Great price, great work - highly recommend!
Amy Daitch -
He discovered the issue behind it and I feel confident that this issue is finally being resolved.Tyra Childs"Cai Is Very Knowledgeable"
Cai is very knowledgeable. I have been having the same issue over and over with my heating system cutting off and fuses blowing. He discovered the issue behind it and I feel confident that this issue is finally being resolved.
Tyra Childs -
Super nice and respectful, and did great work.Andrew Petrosky"Drew Radach Was Great"
Drew Radach was great - super nice and respectful, and did great work.
Andrew Petrosky -
Scott helped us with a few projects and the lighting looked fabulous.Allison Drobnak"The lighting looked fabulous"
Scott helped us with a few projects and the lighting looked fabulous. He is very professional and works very quickly. Would absolutely recommend him for additional work.
Allison Drobnak -
They are comprehensive and extremely helpful.karan ravishankar"Jerry and the Team Are Excellent"
Jerry and the team from Gen3 are excellent. They are comprehensive and extremely helpful.
karan ravishankar -
I have used GEN3 for years and they are always great.Rosalie Gentry"They Are Always Great"
I have used GEN3 for years, and they are always great. I had my annual Electrical Safety Checkup today, and Scott Mealey was fantastic. Very informative, efficient, helpful, and genuine. Bonus points for making friends with my dog. Thanks, Scott!!
Rosalie Gentry -
Tech was professional and explained the job very thoroughly.Sean Curry"Highly recommend"
Great communication; easy scheduling. Tech was professional and explained the job very thoroughly. Highly recommend.
Sean Curry -
My boiler is now running better than ever, and I truly appreciate the peace of mind that comes with knowing the job was done right.Shawn Ster"They Exceeded My Expectations"
I recently had my boiler serviced by Richard Allen, and I couldn’t be more impressed with the experience. From start to finish, their professionalism and experience were evident. They arrived promptly, explained the entire process clearly, and worked efficiently to ensure everything was running perfectly. What stood out most was their attention to detail—they didn’t just fix the issue, they took the time to check the entire system and make sure it was optimized for performance and safety. The level of care and knowledge they demonstrated gave me complete confidence in their work. My boiler is now running better than ever, and I truly appreciate the peace of mind that comes with knowing the job was done right. If you’re looking for a skilled, courteous, and reliable HVAC technician I would highly recommend Richard Allen and Generation 3 Electric, Inc. They exceeded my expectations.
Shawn Ster -
Very friendly, professional, and thorough.Brendan McPhillips"Another great experience with Jordan"
Had another great experience with Jordan, who has been to our house for a few projects. Very friendly, professional, and thorough.
Brendan McPhillips -
He was very thorough and helpful in explaining the process and the inputs for the cost.Dave Reichman"Very thorough and helpful"
Robert came out to provide a quote on my gas furnace system. He was very thorough and helpful in explaining the process and the inputs for the cost. Really appreciate his assistance and would highly recommend him!
Dave Reichman -
He was on time, courteous, and clearly knew what he was doing because it's no longer freezing in our office.Steve Albert"Highly recommend!"
Joe H. from GEN3 Electric came out to our home today to install a radiant heater in our office. He was on time, courteous, and clearly knew what he was doing because it's no longer freezing in our office, lol! Thanks to Joe and GEN3 Electric for the great work. I'll also add that during the estimating process, they were very responsive and nothing short of professional. We would definitely use them again. Highly recommend!
Steve Albert -
Mike came out and spent a lot of time with me designing a track lighting configuration to brighten up my living room.Darlene Olsen"Designing a Track Lighting Configuration"
Mike came out and spent a lot of time with me designing a track lighting configuration to brighten up my living room on these cloudy winter days, one that would not require holes in my ceiling or walls.
Darlene Olsen -
Robbie was great at explaining everything and did fantastic work.Andrew Dillon"Excellent Service"
Excellent service. Robbie was great at explaining everything and did fantastic work. Highly recommend GEN3.
Andrew Dillon -
Ed did a very good job and helped us get everything straightened out fairly quickly.David Wilson"Very happy to have Ed assist us again"
Ed did a very good job and helped us get everything straightened out fairly quickly. He was knowledgeable and pleasant, and got on well with our dog. All in all, we would be very happy to have Ed come out and assist us again should we have any further electrical difficulties.
David Wilson -
Joe spent eight days rewiring my house and he was the best guy you could ask for.Harley Jane Kozak"Joe Was the Best Guy You Could Ask For"
Joe spent eight days rewiring my house, and he was the best guy you could ask for to spend 8 days with -- not only did great work, but was friendly, reliable, professional, and seemed on really good terms with all his teammates, working inside and outside my house. He stayed late to get things done and left my house in good shape every night. Even my finicky dogs adored him. I highly recommend him!
Harley Jane Kozak -
He was very prompt, efficient, and most importantly pleasant.Eileen Plato"Prompt, Efficient, and Pleasant"
Had a visit from Jordan today. He was very prompt, efficient, and most importantly pleasant. His patience with my questions was most appreciated.
Eileen Plato -
Always so warm, friendly, helpful, and responsive.Rich Bukowczyk"Love working with people at GEN3"
Love working with people at GEN3. Always so warm, friendly, helpful, and responsive.
Rich Bukowczyk -
We’ve worked with Gen 3 Electric for many years on many projects with excellent and professional service.Karen Lin"Gen 3 Continues to Deliver and Perform"
1/8/26 - And yet another great repair service experience with Gen 3 and our technician Cliff. Professional, informative, and flexible in working with my WFH scheduled meeting. Fantastic long-term track record in working with Gen 3. We’ve worked with Gen 3 Electric for many years on many projects with excellent and professional service. Today’s evaluation visit with Mike J was no different - punctual, professional, and with expertise that was much appreciated. He answered my questions and provided next steps and timelines. Followup - Scott C came today to execute our project. He was punctual, communicative, professional, and completed the project with strong expertise and answered my follow up questions. As always, Gen 3 continues to deliver and perform for us on various electrical projects! Continue to strongly recommend!
Karen Lin -
He was knowledgeable and courteous and very patient with our new puppy.Rosemarie D'Alba"Knowledgeable and Courteous Service"
Brian Johnson did maintenance work on our boiler. He was knowledgeable and courteous and very patient with our new puppy. Thank you, GEN3. Ralph and Rosemarie Cipriano
Rosemarie D'Alba -
He explained everything, did a wonderful job and cleaned up afterwards.howie krakow"A Perfect Visit"
Joe was personable, professional, and attentive. He explained everything, did a wonderful job, and cleaned up afterwards. A perfect visit.
howie krakow -
Rob was very thoughtful and thorough with all the projects he completed at our house.Zac Sheaffer"Rob Was Great"
Rob was great—very thoughtful and thorough with all the projects he completed at our house.
Zac Sheaffer -
Will is experienced and knowledgeable.Joy Chern"Very Impressed With His Work"
Will is experienced and knowledgeable. I am very impressed with his work. Great job!
Joy Chern -
Rome Dermeus did a job putting a new furnace in.MaryJean McCloud"Rome Dermeus did a job"
Rome Dermeus did a job and his coworkers putting a new furnace in.
MaryJean McCloud -
Ed was efficient, polite and explained everything to me clearly and concisely.laura larosa"Ed Was Fantastic"
Ed was fantastic. He helped solve all three problems that I had. Ed was efficient, polite and explained everything to me clearly and concisely. I would definitely use GEN3 again and recommend them. My daughter uses GEN3 and she recommended them to me. So glad that she did.
laura larosa -
Ed was on time, helpful, clean, and quick.Marie Rocchi"I Highly Recommend GEN3"
Ed was on time, helpful, clean, and quick. He discovered a bad fixture, removed it, capped the box, and gave recommendations on where to purchase a new fixture. I highly recommend GEN3. Their communication throughout the entire process was excellent.
Marie Rocchi -
He was very up front.Silena Foster"Very Up Front"
Just got an estimate, no service, but he was very up front.
Silena Foster -
The technician was professional, friendly, and did a smooth service.Pamela S Green"I would highly recommend this company"
It was quick and easy to get an appointment for service. Their system is accurate and keeps clients informed. The technician was professional, friendly, and did a smooth service. I would highly recommend this company.
Pamela S Green -
During inspection he checked every nook and cranny. Tested every outlet.Lillian Sevilla"Drew was great!"
Drew was great! During inspection he checked every nook and cranny. Tested every outlet. He was so friendly and I would love to work with him again.
Lillian Sevilla -
Exceptionally knowledgeable, explained the problem and fixed it.Jeff Ingber"Brian Johnson Is Second to None"
No heat in my house, 32-degree weather. Brian Johnson arrived on time. He is second to none in my experience with servicemen. Exceptionally knowledgeable, explained the problem and fixed it. Brian solved the problem painlessly!
Jeff Ingber -
Brian was very friendly and professional.Noah Ray"Very Friendly and Professional"
Brian was very friendly and professional and got my problem fixed quickly.
Noah Ray -
Brian Johnson went above and beyond replacing my HVAC pipe that was leaking.Alexandre Guy"Went Above and Beyond"
Brian Johnson went above and beyond replacing my HVAC pipe that was leaking and checking on the health of my HVAC. He took his time and was very friendly and helpful.
Alexandre Guy -
So far, all techs that we have worked with have been awesome. Def recommend Gen3 for any electrical issues.esther lee"All techs we have worked with have been awesome"
Had an electrical issue at one of my properties, and Gen3 (Jordan was our tech) was able to come out the very next day and evaluate our situation. I really appreciated how thorough and knowledgeable they were. Updating my post to add another great service with Gen3 with their technician Rob. He was able to quickly evaluate and solve the issue for us. So far, all techs that we have worked with have been awesome. Def recommend Gen3 for any electrical issues.
esther lee -
Cai was an expert in his field. Diagnosed the issue quickly and got my heat working.Logan S"Cai Was an Expert in His Field"
Cai was an expert in his field. Diagnosed the issue quickly, found the parts to resolve it, and got my heat working. Would recommend.
Logan S -
Ed Callahan from GEN3 arrived early Monday morning and fixed everything!Mary Patricia Simons"Ed Callahan from GEN3 fixed everything!"
My first time using GEN3 Electric. QV resident in 100+ year-old redeveloped school building. Bathroom lights stopped working on Friday. Kitchen pantry light has never worked. Ed Callahan from GEN3 arrived early Monday morning and fixed everything! He also helped choose soft light bulbs instead of awful daylight ones! Cheers to GEN3 & Ed!
Mary Patricia Simons -
Throughout the appointment, he was calm, attentive, and solution-driven.Dwayne George"Ky Was Amazing!"
10 stars!!! Ky was amazing!!!!! Great communicator. Throughout the appointment, he was calm, attentive, and solution-driven. He took time to thoroughly examine the issue with the HVAC and explained options to me on the phone, while also communicating with the tenant. In addition, he went above and beyond to secure the part and install the same day. Wow!!!! He indicated it could take a day or so, if in stock, but the effort to resolve the issue immediately was first class! I will 1000% use this company again and I hope this review does some justice to show my gratitude for the service. Much appreciated, Ky; we both thank you. It’s always nice to work with great human beings. Thank you!
Dwayne George -
Excellent service for electrical fixture installation.David Cooper"Excellent Service for Electrical Fixture Installation"
Excellent service for electrical fixture installation. The technician, Peter, was professional and successfully completed the installation (which was a bit tricky).
David Cooper -
He explained everything thoroughly, and we learned a thing or two.Andrew Darby"Chris Was Excellent"
We had Chris V. come by to service the furnace and install a Nest thermostat. Chris was excellent. He explained everything thoroughly, and we learned a thing or two. He also successfully installed this thermostat when two previous people (HVAC person, electrician) had struck out. A pleasant guy, too. Highly recommend!
Andrew Darby -
Peter was a true professional and explained everything very clearly.Jack Thompson"Peter was a true professional"
Peter was a true professional, explained everything very clearly and made sure I was 100% comfortable with the work before proceeding.
Jack Thompson -
He carefully explained what we were dealing with and how it needed to be corrected.Molly McDermott"Wonderful, thorough, and professional"
We called GEN3 and they sent out Mike Janiszewski, who was wonderful. Very thorough and professional. He carefully explained what we were dealing with and how it needed to be corrected. He went the extra mile to walk through everything with my husband and me. We're very grateful for the excellent service!
Molly McDermott -
Joe was on time and fixed the issue fairly quickly.Thomas Johnson"On time and fixed the issue quickly"
Joe was on time, fixed the issue fairly quickly, and answered all the questions I had.
Thomas Johnson -
He got right to the source of the problem and immediately found the solution.Lakeisha Fields"Prompt and Effective"
Ed Callahan was prompt and effective! He got right to the source of the problem and immediately found the solution. I appreciate his professionalism. Thank you, Happy New Year.
Lakeisha Fields -
Very friendly and professional.Aitch See"Scott was great"
Scott came out to do electrical maintenance and was great. Very friendly and professional. He gave recommendations for electrical safety and explained things clearly.
Aitch See -
Everyone at GEN3 was polite and communicated well, keeping me informed about the contractor's schedule.Foo Fanna"Very Good Experience"
John F. diagnosed my failing tankless hot water heater and was able to come up with a proposal to replace the unit in 24 hours. Very friendly and professional. Cliff Everett came and diagnosed my HVAC problem and set up a repair within a week. Great service! Prince and Tyler replaced/upgraded my panel, installed 2 new outlets, and installed 4 ceiling fans. They did great work and were polite and professional and put up with my insane dog. Everyone at GEN3 was polite and communicated well, keeping me informed about the contractor's schedule. When I asked for proof of license and insurance, they sent the information over promptly. Very good experience. Josh came to my house to prepare an estimate for a panel replacement/upgrade and some other jobs. He was friendly, polite, and answered all of my questions.
Foo Fanna -
He was on time, well organized, clean and thorough.Jennifer O'Shea"Brandon was great"
Brandon was great. He was on time, well organized, clean, and thorough. He went above and beyond and answered all my questions.
Jennifer O'Shea -
He took the time to explain the issues and even compiled different pricing options, which I appreciated.Matt Harker"Thorough Electrical Inspection"
I really appreciated how thorough Rob was during my recent electrical inspection. He took the time to explain the issues and even compiled different pricing options, which I appreciated. Would definitely recommend Rob again in the future.
Matt Harker -
John answered all my questions for my project.ruby hondiman"John answered all my questions"
John answered all my questions for my project and gave me a reasonable quote.
ruby hondiman -
Exceeded our expectations in clarity and honesty.Luiz Varjão"Exceeded Our Expectations"
Joshua Trisdorfer came to give us a quote and options for our electrical system, and he was great! Exceeded our expectations in clarity and honesty. We decided to hire GEN3 on the spot. I will update this after the service is done, but I am confident it will be excellent.
Luiz Varjão -
He went in my basement and solved the problem fast.Sheila Brown"Chris is very helpful, kind, and understanding"
Hello, my name is Sheila Brown. Chris came to my house this morning to check my hot water heater because I didn't have any hot water. He went in my basement and solved the problem fast. Now, I'm able to have hot water for my family for the holiday. Chris is very helpful, kind, and understanding. He is a great worker and the best! I will call him again to do any future repairs. What a blessing! Happy Holidays to Chris and family and GEN3 Electric family!
Sheila Brown -
Very efficient and knowledgeable in letting me know what he was doing.Eddie Morris"Very efficient and knowledgeable"
Very efficient and knowledgeable in letting me know what he was doing and what else I can do, if need be, later on.
Eddie Morris -
Rob took the time to understand my situation, listened to my concerns, and clearly explained the available options without any pressure or hard sell.Corbin Dunphy"A Very Positive Experience"
I had an in-home estimate with Rob from GEN3 Electric & HVAC and had a great experience. He was very personable, knowledgeable, and easy to talk to. Rob took the time to understand my situation, listened to my concerns, and clearly explained the available options without any pressure or hard sell. I really appreciated how upfront and thorough he was. A very positive experience!
Corbin Dunphy -
Appreciated their communication and good quality work!Lisa Snitzer"Technicians Kyle & Frank Were Great"
The technicians Kyle & Frank were great. Appreciated their communication and good quality work!
Lisa Snitzer -
Drew was professional, clear, and efficient testing and replacing my GFCI breaker.Daniel Sussman"Highly recommended!"
Drew was professional, clear, and efficient testing and replacing my GFCI breaker. He was also super warm and friendly with me, my kids, and my dog. Highly recommended!
Daniel Sussman -
He was prompt, communicative, and made sure my options were clear throughout the install.Thomas Daley"Gerry Was a Pleasure to Deal With"
Gerry was a pleasure to deal with. He installed two sconces and two pendant lights. He was prompt, communicative, and made sure my options were clear throughout the install. Would highly recommend!
Thomas Daley -
He was friendly and professional and was able to correctly troubleshoot and fix the issue quickly for a fair price.Sean Huber"Friendly and professional service"
Ed Callahan came to look at a GFCI outlet that kept tripping. He was friendly and professional and was able to correctly troubleshoot and fix the issue quickly for a fair price.
Sean Huber -
We really appreciate his perseverance, communication, and good nature throughout the project.David Lonergan"A Great Experience With GEN3 and Nell"
We had a great experience with GEN3 and specifically the electrician, Nell, who was assigned to our job. Nell was brilliant to work with; he walked through the scope of the project and was extremely patient with us as we talked through various options. He helped install new light fixtures, one of which was more complex than planned, and we really appreciate his perseverance, communication, and good nature throughout the project. GEN3’s communication and scheduling system was also easy to navigate and transparent, which we appreciated.
David Lonergan -
Every technician I talked to was friendly, kind, and enthusiastic to explain in detail what they thought was going on.Cody Rose"GEN3 Handled This One Great"
I contacted GEN3 about an odd noise our heating system was making. After the initial technician made some changes to the system, the problem resurfaced. It took two more visits to get to the bottom of it. Throughout each visit, every technician I talked to was friendly, kind, and enthusiastic to explain in detail what they thought was going on and what they were doing in response. I was never charged an additional cent. Some problems are unusual and confusing, and GEN3 handled this one great.
Cody Rose -
My visit from Gen 3 (Peter) was pleasant, efficient, and successful.Elaine Fultz"Pleasant, Efficient, and Successful Visit"
My visit from Gen 3 (Peter) was pleasant, efficient, and successful.
Elaine Fultz -
He did a great job and showed me options for upgrades to our system along with detailed quotes and photos of the work he did.David McShea"He Did a Great Job"
We had Chris to service our furnace. He was very professional and offered to show me all the components and everything that he was checking. Basically teaching me HVAC while working. He did a great job and showed me options for upgrades to our system along with detailed quotes and photos of the work he did. Well worth the reasonable cost for everything.
David McShea -
The work was scheduled and completed quickly and accurately.John Worthington"Great Work and Service"
The work was scheduled and completed quickly and accurately. Great work and service.
John Worthington -
The company was very clear about expectations and communicated continuously throughout the process.Joshua Mitcheltree"Very clear about expectations"
The company was very clear about expectations and communicated continuously throughout the process. Nell Cherry was very thorough and explained every option until they were understood. He completed the job fully and made the area look better than when he arrived by cleaning areas close by he didn’t even mess up.
Joshua Mitcheltree -
He was able to identify a potential major issue with my air conditioner and take the appropriate action to resolve it.ed rodriguez"Ryan was excellent!"
Ryan was excellent! He was able to identify a potential major issue with my air conditioner and take the appropriate action to resolve it before we had a big problem. Friendly, professional, and efficient! Great job, Ryan!
ed rodriguez -
Amazing job by Nell.Colin Higgins"Amazing job by Nell"
Amazing job by Nell. Happy to use Gen 3 for all my issues.
Colin Higgins -
Matt was helpful and informative.Jaz Rerunt"Matt was helpful and informative"
I had an HVAC maintenance check. Matt was helpful and informative. I will be using their services again in the future.
Jaz Rerunt -
Very reasonably priced and the write-up of work that was done was detailed along with pictures of the unit.Joe S"Very professional and transparent"
Very professional and transparent! Very reasonably priced, and the write-up of work that was done was detailed, along with pictures of the unit. Will be using them again for future issues!
Joe S -
Joe Harkins was great at explaining what the issue was and took time to answer my questions.Vicki Bartek"Joe Harkins Was Great"
I really appreciated the service I’ve received thus far. Joe Harkins was great at explaining what the issue was, was incredibly kind, and took time to answer my questions.
Vicki Bartek -
He was very pleasant and understood the concerns I had about aesthetics and historical house restrictions.McKinley Winston"Very solution oriented"
Robert Zambrano was very solution oriented. He came up with a way to install my attic mini-split that was functional but visually pleasing. He was very pleasant and understood the concerns I had about aesthetics and historical house restrictions. I highly recommend him.
McKinley Winston -
Both times the techs were smart and very kind. Maybe the prices are a little high, but they are the best HVAC company I've worked with in Philadelphia.Joe Petrellis"They Are the Best HVAC Company"
Chris fixed our hot water heater. Over the summer another GEN3 tech fixed our AC. Both times the techs were smart and very kind. Scheduling is easy. Maybe the prices are a little high, but they are the best HVAC company I've worked with in Philadelphia.
Joe Petrellis -
Chris was very professional, friendly, and knowledgeable.Naveen Nair"Emergency Repair Visit Within Same Day"
Gen3 fit in for an emergency repair visit within the same day. Chris was very professional when he came in, friendly and knowledgeable. Advised me without trying to sell me more and was reasonable about services needed to solve the problem. Hoping the replacement part comes in on time and I can get heat back on soon!
Naveen Nair -
Mel was very professional and helped me understand what was going on with the system.M. Patterson"Professional and Affordable Service"
I called GEN3 due to an issue I was having with my heater. Their estimate/initial service call process is affordable and easy. On the day of the appointment, Mel was very professional and helped me understand what was going on with the system. He also took time to review the annual service package and associated options from GEN3. I will be using them again.
M. Patterson -
He was informative and personable.Sean Connors"Ed was a great technician"
Ed was a great technician to have out to my house. He was informative and personable. The work was great, and I would have him back to do future work.
Sean Connors -
The technician showed up on time, was exceedingly helpful and fast, and accomplished the task at a reasonable price.Tim Mosca"Excellent Service"
Excellent service. It was a simple electrical repair - the technician showed up on time, was exceedingly helpful and fast, and accomplished the task at a reasonable price. Very satisfied with this work!
Tim Mosca -
I’m 100% happy with services received, and have recommended this company to people.Jacklyn Cooper"Gen3 Was Amazing in Every Aspect"
Gen3 was amazing in every aspect. Communication was thorough. The rep (Pat) who came out was polite, friendly, and knowledgeable. The crew who came out to do my install were friendly, clean, and efficient. I’m 100% happy with services received, and have recommended this company to people and will continue to do that to anyone who is in need of HVAC services. Thank you, Gen3.
Jacklyn Cooper -
Jairo did a really thorough inspection of our old HVAC system and found problems that had been missed by the people we were using before.Richard Amdur"Very Professional Operation"
Jairo did a really thorough inspection of our old HVAC system and found problems that had been missed by the people we were using before. In particular, Freon was leaking in the condenser, which explains why we were having to replace it every year. We discussed several options for replacement systems and settled on a hybrid heat pump with gas backup. Very professional operation. Not like others we’ve used for HVAC in Philly over the years! And they can do the installation next week! —I’m adding to this review a year later: our under-floor heat went out. Gen 3 tech Joe came same day, diagnosed a failed thermostat, ordered a new one, and installed it several days later. Floor heat is back on! Thanks Gen 3!
Richard Amdur -
Gen3 is very professional and knowledgeable of their trade.Sylvia McGraw"Very professional and knowledgeable"
Gen3 is very professional and knowledgeable of their trade. Our most recent experience has been with Rob, who was a joy to work with.
Sylvia McGraw -
Darnell and Shane were knowledgeable, efficient, and worked hard all day.Caroline Idinopulos Vigran"Knowledgeable, Efficient, and Hardworking"
Darnell and Shane were knowledgeable, efficient, and worked hard all day. They explained things to me about electricity, which is something I don't understand, and they were a pleasure to have around. They did a lot of work for me—installed a new circuit box, replaced a number of lighting fixtures. Based on their work, I would thoroughly recommend GEN3 Electric.
Caroline Idinopulos Vigran -
They are a terrific team who clearly provide expert work; thorough, considerate, and dedicated all around.J"We Have Been Customers of Gen3 for Years"
We have been customers of Gen3 for years and would not use any other electrical service company. Coming off two weeks’ major work in our house, we are again appreciative of the Gen3 team. Of special note, Mar and Brandon have done an amazing job all around. They are a terrific team who clearly provide expert work; thorough, considerate, and dedicated all around. On top of that, they are great people, and anyone would be lucky to have them tackle an electrical project. Thank you, Mar and Brandon!
J -
Peter Suber was knowledgeable, friendly, and professional.Ernestine Span"Knowledgeable, Friendly, and Professional"
Peter Suber was knowledgeable, friendly, and professional. He explained everything he was doing and what should be done in the future.
Ernestine Span -
Gordon did great work replacing our faulty kitchen light and was both knowledgeable and friendly.Sarah S."Gordon did great work"
Gordon did great work replacing our faulty kitchen light as well as providing us options for our basement lights and was both knowledgeable and friendly. We love GEN3!
Sarah S. -
Several electricians were stumped by it, but Peter was diligent, patient, and collaborative in finding a solution.Micah Barrett"Diligent, Patient, and Collaborative"
I was having some issues with a fairly complex smart switch layout in my home. Several electricians were stumped by it, but Peter was diligent, patient, and collaborative in finding a solution. Would definitely recommend for complex jobs.
Micah Barrett -
Ed was punctual, answered our questions clearly, was helpful, and left our kitchen clean and looking great after he completed the installation.Sahar Oz"We’re Delighted With Ed’s Service"
Ed Callahan came and assessed our kitchen lighting system, which included multiple fluorescent lamp sets that were installed many years ago. One of the sets was completely out, and others were wearing out bulbs. Ed recommended a new LED system which provides much more brightness and will serve us for many years at a low cost. Ed was punctual, answered our questions clearly, and was helpful and left our kitchen clean and looking great after he completed the installation. The kitchen looks great with the new lighting system. We’re delighted with Ed’s service!
Sahar Oz -
He was professional, knowledgeable, and started repairing my issue right away.Jason Wittenstein"Professional and Fast Service"
Will Schrier was sent out and arrived very quickly. He was professional, knowledgeable, and started repairing my issue right away. It was time sensitive, and he was done in a few short hours!
Jason Wittenstein -
We received great service, recommendations, and experience that means the work was trustworthy and well done.Susie Brunsvold"Very Knowledgeable and Trustworthy"
Gordon Coleman came out to give us some estimates, and it was clear that he was very knowledgeable. He gave us options, ideas, and brought a couple of issues to our attention. We really appreciate his precision and attention to detail. UPDATE: Pricing for labor and parts was very reasonable. I appreciate the monetary consideration that this was a follow-up appointment. Gordon and Carl provided the same high level of knowledge and gave us several options. We received great service, recommendations, and experience that means the work was trustworthy and well done.
Susie Brunsvold -
The service was quick and Mel was able to find the issue within minutes.clay johnson"Service was quick"
The service was quick and Mel was able to find the issue within minutes. Highly recommend.
clay johnson -
Cliff was very helpful in identifying the potential problems and in clearly laying out my options for repair.Katie Chockley"He was great!"
Cliff was very helpful in identifying the potential problems and in clearly laying out my options for repair and walking me through the pros and cons of different options. He was great!
Katie Chockley -
The electrician, Rob P., was knowledgeable, detailed, and professional throughout the visit.Danny Hefferan"Great experience with Gen3"
I had a great experience with Gen3 for an electrical inspection. The electrician, Rob P., was knowledgeable, detailed, and professional throughout the visit. They explained everything in a way that was easy to understand, which I really appreciated. Highly recommend their services.
Danny Hefferan -
The electrician was polite, professional, and thorough.Timothy King"Polite, Professional, and Thorough"
The electrician was polite, professional, and thorough. The costs are reasonable.
Timothy King -
He was very nice.theodore garvin"He was very nice"
He was very nice and gave me details about my problem.
theodore garvin -
He tracked down a replacement part and got everything all fixed.Samantha Apgar"Brian did a great job!"
Brian did a great job! He tracked down a replacement part and got everything all fixed.
Samantha Apgar -
Very professional and very nice.Dana Narducci"Very professional and very nice"
Very professional, very nice, and answered all my questions.
Dana Narducci -
Ed Callahan was professional, friendly, and timely.Marisa Guerin"We Are Big Fans of GEN3"
Ed Callahan was professional, friendly, and timely, and the work he did for us is excellent. We are big fans of GEN3!!
Marisa Guerin -
We had no issue whatsoever with him doing repairs in record time and at a good price.Pedja Filipovic"My mechanic, Mr. Mel, was really good"
My mechanic, Mr. Mel, was really good. I am a busy attorney and was at trial in another county when the issue arose. Mr. Mel was on time, and my wife and kids were happy to open the door. We had no issue whatsoever with him doing repairs in record time and at a good price. Thank you, sir. Sincerely, PF, Esq. PA Bar ID 312568
Pedja Filipovic -
Jimmy Gibson was prompt, courteous, and thorough.Conni Koury"Prompt, Courteous, and Thorough"
Jimmy Gibson was prompt, courteous, and thorough. Was able to service my Fujitsu inverter quickly.
Conni Koury -
He was professional and very friendly.Luis Ballesteros"Professional and Very Friendly"
Rob clearly explained what the issues were. He offered options to address them. He was professional and very friendly.
Luis Ballesteros -
He explained everything clearly, then sat patiently with me while he explained his findings and offered more than one solution.Nicki MacKenn"Another Great Experience with Gen 3"
Another great experience with Gen 3 Electric and HVAC from start to finish! I had a full wire evaluation on my old South Philadelphia row home and master electrician Evan was outstanding. Not only does the company provide you with updates and reminders, Evan called to let me know his estimated arrival. He explained everything clearly on what he would be looking for and then sat patiently with me while he explained his findings and offered more than one solution. He even came back after I had an issue and walked me through it! I highly recommend to anyone in need of reliable, knowledgeable, and trustworthy work!!
Nicki MacKenn -
Chris did a great job diagnosing the problem, securing the needed board, and getting our system back up and running.Michael"Thorough, Professional, and Pleasant"
Chris Vayda from GEN3 was recently at my home to repair our heating system. He was thorough, professional, and pleasant. Chris did a great job diagnosing the problem, securing the needed board, and getting our system back up and running.
Michael -
Very knowledgeable and pleasant. Will have him back to do additional upgrades in the new year!Tom Mendicino"Scott Was Terrific"
Scott was terrific. Recommended an excellent lighting upgrade, sourced the materials, and completed the project in just a few hours. Very knowledgeable and pleasant. Will have him back to do additional upgrades in the new year!
Tom Mendicino -
Made me feel very comfortable and explained everything extremely well.Deandra Johnson"Very knowledgeable and helpful"
Paul was very knowledgeable and helpful. Made me feel very comfortable and explained everything extremely well. Will definitely use again!
Deandra Johnson -
He made calls to his service department to check on equipment availability and could not have done a more thorough of a job.beth Sparrow"He was both professional and personable."
Robert came to give me an estimate on replacing my hot water heater and possibly my boiler too. He spent time investing all the options. He made calls to his service department to check on equipment availability and could not have done a more thorough of a job. He was both professional and personable.
beth Sparrow -
Very professional and got my job done promptly.Martha Simmons"Overall Great Experience"
We used GEN3 to install a new light fixture over our dining table. Overall great experience. Very professional and got my job done promptly. Drew was considerate of our home and did a great job. We will use this company again.
Martha Simmons -
This was a great experience all around, and I’m impressed and grateful for how quickly Gen3 was able to get me heat again.Jen Torre"This was a great experience all around"
Everybody who helped me with this heating debacle from Gen3 was great. Mel first came to diagnose the issue and was kind, on time, and informative. When it turned out that I needed a new boiler, Jeff came the following day and assessed the current boiler and made recommendations for me. I didn’t feel that it was a sales pitch, I felt he was showing me my best options and speaking frankly about costs and benefits. Then, Eric and Sam came the following day to haul out the old boiler and install the new one. Eric and Sam did a great job despite some surprise setbacks (PECO shut off electricity for several hours for maintenance!). They managed to get the job done in one day even when there was no power for a large portion of the day! They were kind and respectful of my space and made sure to give me a walkthrough of the new boiler and answer any questions I had. This was a great experience all around, and I’m impressed and grateful for how quickly Gen3 was able to get me heat again.
Jen Torre -
Rich, the technician was on time and provided excellent service.Vivek Allada"Excellent service"
Rich, the technician, was on time and provided excellent service. He was courteous and answered all my questions. He was great!!
Vivek Allada -
He worked quickly and efficiently and was happy to answer questions I had.Tom O'Donnell"Will Definitely Call GEN3 Again"
Brian came out on the weekend. He was on time, friendly, and found our problem quickly. He came back today and finished the job as planned. He worked quickly and efficiently and was happy to answer questions I had. He even stayed to check one last noise as the heater started running again. Will definitely call GEN3 again for HVAC needs.
Tom O'Donnell -
He was very thorough and explained everything he was doing and going to be doing.GEORGE BELL"Great experience with Brian"
I had a great experience with Brian when he came to figure out why my heater was not working. He was very thorough and explained everything he was doing and going to be doing. I felt he knew exactly what he needed to fix it. I would definitely call them again if I needed something fixed.
GEORGE BELL -
Friendly and knowledgeable, and he helped install a smart thermostat.Anthony Guide"Mel Was Excellent!"
Mel was excellent! Friendly and knowledgeable, and he helped install a smart thermostat. Highly recommend!
Anthony Guide -
Nell Cherry was extremely professional and very competent at his profession.Urban BookWoman"Extremely Professional and Competent"
Nell Cherry was extremely professional and very competent at his profession. He also made recommendations to increase safety and ensure compliance with city regulations.
Urban BookWoman -
They were able to pivot on the fly, get it done the same day, and make it look great in the process.Kelly L"Scott M and Drew H Crushed Our Install"
Scott M and Drew H absolutely crushed our outlet install. They were able to pivot on the fly, get it done the same day, and make it look great in the process. Not to mention they were so kind and fun to talk to. Can't recommend them enough!
Kelly L -
He was nice, friendly, and went straight to the point.Husna"Nice, Friendly, and Straight to the Point"
Today my technician Chris came in to check my parents' heating system. He was nice, friendly, and went straight to the point on what needed to be done/fixed.
Husna -
Drew came over promptly and was extremely thorough at assessing what I needed completed and didn’t feel rushed.Alyssa Tani"Gen3 is always super responsive"
Gen3 is always super responsive and very thorough. Drew came over promptly and was extremely thorough at assessing what I needed completed and didn’t feel rushed. You could tell he was experienced and I trusted he would be able to do the work skillfully! Update: work was completed thoroughly!
Alyssa Tani -
Personable, knowledgeable, and an all-around nice guy!Mary Anne Cornaglia"Pete was awesome!"
Pete was awesome! Personable, knowledgeable, and an all-around nice guy!
Mary Anne Cornaglia -
The tech, Chris, did a great job, it looked nice, and it fixed our condensate issues!Steven Vena"Chris did a great job"
Gen3 reinsulated our air conditioning lines and replaced our leaking condensate drain lines. The tech, Chris, did a great job, it looked nice, and it fixed our condensate issues!
Steven Vena -
Rob came out first thing and repaired it the day before Thanksgiving. Super easy to deal with and great service.John H"Super easy to deal with and great service"
Dining room chandelier got broken during cleaning—Rob came out first thing and repaired it the day before Thanksgiving. Super easy to deal with and great service. Got quotes for a couple other things that need doing too. Thanks, Rob and GEN3, and have a great holiday!
John H -
He was very courteous and professional. It was an overall great and easy experience.Angela Verrecchio"Amazing experience with Nell"
I had an amazing experience with Nell. He called me to let me know he was coming, was right on time, and super friendly. He fixed a light for me and installed two new thermostats with no problems. He was very courteous and professional. It was an overall great and easy experience. I highly recommend Nell and GEN3!
Angela Verrecchio -
A detailed estimate is especially reassuring when you're about to spend a lot and decide on which company to go with.Gregory Kramer"A detailed estimate is especially reassuring"
We had a large HVAC upgrade, and Kyle, Frank, Luis, Ryan, Sean, and Malik did a solid job of installing the system. Also, special thanks to Robert, who spent a lot of time going over the estimate and providing details, including follow-through paperwork links. A detailed estimate is especially reassuring when you're about to spend a lot and decide on which company to go with, and Robert was also great about following up on communication.
Gregory Kramer -
Joe was very pleasant and knowledgeable about our situation.Debbie Armstrong"Very Pleasant and Knowledgeable"
Had some electrical issues. Joe Harkins was our electrician from Gen 3. Joe was very pleasant and knowledgeable about our situation. He explained things well and completed the project quickly. He cleaned up the area completely when he was done. Not our first time using Gen 3, and I’m sure it won’t be the last.
Debbie Armstrong -
Prince and Tessa did an excellent job in rewiring my house. They were professional and polite.Taj Utsey"Excellent Job Rewiring My House"
I was having electrical problems due to old wiring. Prince and Tessa did an excellent job in rewiring my house. They were professional and polite. Prince is very knowledgeable and took his time to explain everything. I would highly recommend them for electrical work!
Taj Utsey -
Gordon was knowledgeable, professional and provided great service!TJ Romano"Knowledgeable and Professional"
Gordon was knowledgeable, professional and provided great service! Would recommend him and GEN3 to anyone.
TJ Romano -
Brian, my service person, was great, very thorough and professional.Mary Forte"Brian, my service person, was great"
Brian, my service person, was great, very thorough and professional. He was knowledgeable in all things having to do with the heating system. I knew I was in good hands!
Mary Forte -
Great technician, very professional and knowledgeable.Laura Brennan"Work Is High-Quality and Dependable"
Great technician, very professional and knowledgeable. The office has very efficient and professional scheduling. Techs are always polite and respectful. Work is high-quality and dependable.
Laura Brennan -
They did excellent work explaining the scope of what needed to be done for my furnace exhaust.Manny Shah"Definitely Made the Right Choice"
Jeffrey and Steve of GEN3 did excellent work explaining the scope of what needed to be done for my furnace exhaust. They showed me the cause of my issue, how they intended to fix it, and how to monitor over the next few weeks. After they were done, they cleaned up the site from all debris and left everything looking clean and professional. Definitely made the right choice hiring GEN3.
Manny Shah -
He was excellent: responsive to my schedule, prompt, knowledgeable, thorough, personable, efficient, professional, and cleaned up nicely.Mel Kohn"He Was Excellent"
I recently moved into my house and had a number of problems with the electrical system that needed to be fixed. Evan Painter came and did a check of the electrical systems, and he returned the next day to fix several electrical safety problems which I had not seen before, including fixing the smoke alarms which were disconnected, and at the same time also took care of the items I knew beforehand that needed to be fixed. He was excellent: responsive to my schedule, prompt, knowledgeable, thorough, personable, efficient, professional, and cleaned up nicely after he finished each task. I would be very happy to have him do work in my house again.
Mel Kohn -
He walked us through all the elements in detail and provided a very fair quote.Niki Andorko"Great experience overall"
Evan was timely and very helpful. He walked us through all the elements in detail and provided a very fair quote. He even offered to fix some outlets that needed upgrading for free to keep us in code and safe! Great experience overall.
Niki Andorko -
He went above and beyond what he needed to do in order to help us get to our everyday tasks.Olive Mosier"I highly recommend them"
Nell Cherry of Generation 3 prepared the electrical specifications needed for a washer/dryer installation. He reviewed the technical requirements and offered options for the installation. Once we settled on the installation procedure, Nell Cherry carefully carried out his work in a way that would cause minimal disruption and not necessitate any repairs to the wall. He had to work in a cramped utility closet, but was very efficient, friendly, and professional. He explained what he was doing each step of the way, and went above and beyond what he needed to do in order to help us get to our everyday tasks. I am so appreciative of his efforts. Everyone at Generation 3 was a pleasure to work with, and I highly recommend them. Generation 3 continues to offer first-rate service from all of their professionals. On November 20, Ed Callahan quickly and efficiently rewired a ceiling light fixture that had stopped working. As he worked through the repair, he explained what he was doing and tested it to make sure everything worked properly. He was polite and friendly as well as very professional. I was very appreciative of Generation 3 finding an electrician who could come on the day that I contacted them. I am extremely happy with all aspects of their service.
Olive Mosier -
Highly recommend using Gen 3.Rick Schell"Highly recommend using Gen 3"
Had Gen 3 in January 2025 install new 200 amp panel. Done in hours. Clean and neat when done. In November wanted new outlets and breakers. I called, came quickly, explained the job and costs. Reasonable rate. They came 2 days later. Completed job in hours. Again, clean and neat job. Highly recommend using Gen 3.
Rick Schell -
Did a great job replacing our boiler and hot water heater.Meredith Trego"Great Service"
Great service. Did a great job replacing our boiler and hot water heater. Was kind and professional.
Meredith Trego -
They do exactly what I expect and explain other maintenance issues that are recommended.Andrew Price"Always Very Polite and Friendly"
The Gen 3 guys always arrive shortly after I receive the notification. They do exactly what I expect and explain other maintenance issues that are recommended. They are always very polite and friendly.
Andrew Price -
GEN3 is amazing for scheduling and letting me know when the techs were going to arrive.Andrew Diller"Handled the Whole Job Expertly"
I needed a tripping circuit breaker fixed, so Joe Harkins from GEN3 came by and handled the whole job expertly. He gave good advice on some other work I'm considering also. GEN3 is amazing for scheduling and letting me know when the techs were going to arrive. Next-day service is amazing.
Andrew Diller -
Jerry Hines was prompt, friendly and professional.Stephanie Presley"Prompt, friendly and professional"
Jerry Hines was prompt, friendly and professional. As he did our electrical maintenance, he explained what was needed to keep it in good condition and what safety features we could implement.
Stephanie Presley -
Matt gave me a heads up before arriving so I could get to the home from my job.Gene C"Excellent Service"
Matt gave me a heads up before arriving so I could get to the home from my job. He helped me remove something stuck under my condenser without having to schedule a new appointment. Excellent service.
Gene C -
Thanks, John Yeomans, for you guys coming out on this hot day to get my AC unit back up and running.James Parker"Very professional"
Thanks, John Yeomans, for you guys coming out on this hot day to get my AC unit back up and running. I really appreciate it; you guys were here earlier than I expected and weren’t all day doing it. Very professional. I give you guys 👍🏾👍🏾.
James Parker -
Gen 3 has been a pleasure to work with.Blair Wisner"GEN3 Has Been a Pleasure to Work With"
Mel and Pat from Gen3 were very helpful with our AC unit. They arrived in a timely manner and communicated well. I’m excited to be getting a new HVAC system. Rome and Matt were out today. Very professional, courteous, and neat. Well done. Ryan Voss showed up today for maintenance on the heater. He showed up on time and was very thorough. He did a great job troubleshooting the thermostat. Gen 3 has been a pleasure to work with.
Blair Wisner -
John from GEN3 was brilliant.Christine"John from GEN3 Was Brilliant"
I needed a solution for air conditioning through my multi-level row house and John from GEN3 was brilliant. I understand all my options and have a detailed estimate, just what I wanted!
Christine -
He gave me clear instructions on how to maintain the furnace, which made me feel more confident as a new homeowner.Laura Coppard"Very professional and clear"
Steve Mascaro was very professional and explained my furnace inducer issue in a way that I could understand. He gave me clear instructions on how to maintain the furnace, which made me feel more confident as a new homeowner. I also appreciated his willingness to look at other areas of my home if needed. Thank you!
Laura Coppard -
Will was extremely professional and his work shows the pride he takes in it.Wayne Tribue"Extremely Professional Work"
Called to get an electric garage heater connected to 220 in my panel. In less than 24 hours it was connected. Will was extremely professional, and his work shows the pride he takes in it. During the install, he noted some other improvements and was able to complete it all in the same visit too!
Wayne Tribue -
Jerry did a great job fixing the wiring on our smoke detectors.Miriam Green"Very knowledgeable and efficient"
Jerry did a great job fixing the wiring on our smoke detectors and was very knowledgeable and efficient.
Miriam Green -
Drew really does excellent work in a timely fashion.Craig Jorczak"Great guy, great electrician"
Drew really does excellent work in a timely fashion. Had told us the job would probably be half a day and was done in about 3 hours. Great guy, great electrician. I’d recommend him to anyone.
Craig Jorczak -
Did a phenomenal job. Would highly recommend.Leon D"Did a phenomenal job"
Jordan Kuzowsky did electrical work in the bathroom and did a phenomenal job. Would highly recommend.
Leon D -
The quick response is highly appreciated; the company sent Nell in one day after our request for inspection.ali dabbagh"Highly professional inspection"
Nell inspected the electrical problems in a highly professional way. Also gave us an estimation in 10 minutes. The quick response is highly appreciated; the company sent Nell in one day after our request for inspection. Thank you very much.
ali dabbagh -
Install went smoothly and techs were professional and left the place clean and neat.steven smith"Install Went Smoothly and Professional"
Full dual fuel natural gas and electric HVAC replacement with Carrier AC/heat pump. Install went smoothly and techs were professional and left the place clean and neat. Prompt responses via email and phone.
steven smith -
I have had 3 GEN3 techs for service and they have all been quite knowledgeable with answers to my questions.Jacqui DONPAILIN"On time and extremely pleasant"
Brian Johnson was the HVAC maintenance provider. He was on time and extremely pleasant. (footnote). I have had 3 GEN3 techs for service, and they have all been quite knowledgeable with answers to my questions. I hope those attitudes continue, as it isn’t easy getting help with positive personalities.
Jacqui DONPAILIN -
GEN3 aren't the cheapest but I use them because they don't jerk you around and send knowledgeable and friendly techs.Gillian Neff"Great Job Diagnosing My Electrical Problem"
Scott M did a great job diagnosing my electrical problem and fixing it quickly and efficiently, with a pleasant and cheerful manner. GEN3 aren't the cheapest but I use them because they don't jerk you around, come when they say they are going to, and send knowledgeable and friendly techs.
Gillian Neff -
Pat Curran was really helpful and informative.Brad Forbes"Really helpful and informative"
Pat Curran was really helpful and informative. He knew his stuff and looked out for us.
Brad Forbes -
Jordan Kuzowsky was super professional and really nice.Esteban Garcia Rios"Super professional and really nice"
Jordan Kuzowsky was super professional and really nice, always hire the professionals.
Esteban Garcia Rios -
He was communicative, personable, and he’s now my go-to person for heating needs.Healing While Black"Mel Was Absolutely Amazing"
Mel was absolutely amazing. My furnace was malfunctioning and he had it back up and running in an hour. He was communicative, personable, and he’s now my go-to person for heating needs. 10/10 services.
Healing While Black -
They were super friendly and personable, just really nice guys to work with.David Penkower"Wonderful Experience With the Gen3 Team"
We had a wonderful experience with the entire Gen3 team and our installers Eric and Cush in particular. They were super friendly and personable, just really nice guys to work with. The installation went very smoothly and was completed right on time. All the way through, our boys were diligent, professional, and quiet, and always available to answer questions. Won't be able to fully test the A/C until next summer, but the heat was most welcome right off the bat. Why did we wait 27 years to do this?!
David Penkower -
He was very knowledgeable and helpful in diagnosing an electrical issue at our Center City law office building.Robert Gelinas"Gen3's Service Tech, Drew, Is Great!"
Gen3's service tech, Drew, is great! He was very knowledgeable and helpful in diagnosing an electrical issue at our Center City law office building. I highly recommend Gen3 for all of your commercial or residential electrical needs. Robert A. Gelinas, Esq.
Robert Gelinas -
Awesome and professional service!Annette Pinder"Awesome and Professional Service"
Awesome and professional service! I would highly recommend this company for all and any electrical or HVAC repairs.
Annette Pinder -
Ryan was awesome and thorough. He explained everything he did and made some recommendations to consider.Jeanne Anderson"Ryan Was Awesome and Thorough"
Ryan was awesome and thorough. He explained everything he did and made some recommendations to consider. I highly recommend Ryan and GEN3! Adding to my review 11/14/25. Today I had electric work done. Jordan and Rob were great. They did an outstanding job and I would recommend them for your electrical needs.
Jeanne Anderson -
Since living in Philadelphia, I've always used Gen3 for electrical work in my home and will continue to do so.Dennis Pilsits"Gen3 Guarantees Their Work"
My latest visit from Gen3 Electric on 11/13/2025 was to replace a dimmer switch in my bathroom that's in a difficult location - four switches in one box, lots of wires. Gen3 installed this switch about 8 months ago and it burned out, again. The same technician was sent as last time - Jordan Kuzowsky. Like everyone from Gen3 who's come to my apartment to do work, Jordan was, once again, professional and courteous. He went about expertly replacing it and put everything back together neatly and with care. Most surprising was the fact that Gen3 guarantees their work (which I did not realize) and I was not charged anything for this visit. Since living in Philadelphia, I've always used Gen3 for electrical work in my home and will continue to do so. I value their expertise.
Dennis Pilsits -
Gen3 are the electricians I trust! Appreciate how clean, quick, and respectful all of the Gen3 technicians are!Daphne Longbothum"Gen3 Are the Electricians I Trust"
Update 11/25: Smoke detectors started chirping even after new batteries were installed. Called Gen3 and got amazing same day service! Rob P to the rescue—checked them all out and found that they were expired by 10 years! Thank you for putting us at ease (our pup, who shakes when she hears that chirp, thanks you too!). Update 7/25: We had an outlet that suddenly stopped working, and Will S came out and quickly identified the problem and fixed it right away. He also gave us some helpful information on our electric panel. Thanks to Gen3 for always making the electricity part of homeownership just a little easier :) Update 6/25: Hooray! Our AC in the new house is running smoothly and keeping us cool. Joe B really did a thorough job in assessing the system and explained everything. We are ready for summer. Update 5/25: Gen3 comes through again at our new house. When we bought our home, we knew Gen3 would be who we would call to assess and fix anything we needed! Mike V was great! Very thorough and quick! Thanks for always being there when we need it! Jan 2023: Gen3 are the electricians I trust! We had the whole house knob and tube remediated! The team of Aaron and Mike were amazing! Super considerate and as clean/tidy as such a messy job could be. When we found a small issue after the initial job was finished, Evan came out and helped us install a new bathroom light/fan. He was able to reattach the venting correctly so we won’t continue to have an issue. Appreciate how clean, quick, and respectful all of the Gen3 technicians are! Thank you for another job well done!
Daphne Longbothum -
He was professional, knowledgeable and came when he said he would.Sallie Smith"Gordon did a great job"
Gordon did a great job. He was professional, knowledgeable and came when he said he would. He also cleaned up after he finished. I would use him again!
Sallie Smith -
Pat was very professional in explaining the various options.Dan Zakharia"Thank You for Great Service"
Thank you for great service. Pat was very professional in explaining the various options.
Dan Zakharia -
Rich was extremely courteous and professional.Jeffrey Michael"Extremely Courteous and Professional"
Rich was extremely courteous and professional. He fixed our heating issue while overcoming a few unexpected obstacles to get the job done.
Jeffrey Michael -
He took care of my electrical service wiring fast and supplied me with the invoices.William Karipidis"I Would Choose GEN3 Again"
The electrical technician was friendly. He took care of my electrical service wiring fast and supplied me with the invoices. I definitely would choose GEN3 for my electrical and HVAC issues! Thanks again.
William Karipidis -
Mr. Gordon Coleman was very professional and polite.Cindy Bowman"Mr. Coleman Was Very Professional"
Mr. Coleman from Gen 3 came out to my home to fix my electrical problem with my light fixture in the pantry area. Mr. Gordon Coleman was very professional and polite. I'm glad that the work that I had done before was still covered with Gen 3's company.
Cindy Bowman -
Steve fixed an issue that several folks before really couldn't or didn't try to.David Berman"Steve Fixed an Issue Others Couldn't"
I think Steve fixed an issue that several folks before really couldn't or didn't try to. I really appreciate his effort and know-how.
David Berman -
Gen 3 is super professional and thorough. The techs are very knowledgeable.Robin Zaret"Super Professional and Thorough"
Gen 3 is super professional and thorough. The techs are very knowledgeable. Chris was great. We were without heat, and they came very quickly the following morning. I would highly recommend them for all HVAC needs.
Robin Zaret -
On time and great communication.Joseph DiMaio, Jr."Great job"
Great job. Annual maintenance check and a few minor updates to keep my system working at top performance. On time and great communication.
Joseph DiMaio, Jr. -
Joe was extremely knowledgeable and extremely professional.THE MENOPAUSE WHISPERER"Extremely Knowledgeable and Professional"
Joe was extremely knowledgeable and extremely professional. Thank you for your kindness and willingness to educate as well as assist me with my electrical issues.
THE MENOPAUSE WHISPERER -
Very pleasant and very professional.Elizabeth Caulfield"Drew Did an Excellent Job"
Drew did an excellent job for us. Very pleasant and very professional. We would call on him again for any electrical work we needed to have done. Thanks, Drew!
Elizabeth Caulfield -
They were kind and courteous and had expert knowledge.Zak Khalil"Luis Was Awesome"
The tech, Luis, was awesome. I was so happy and pleased with their visit; they were kind and courteous and had expert knowledge. He was a great guy, not a single issue with the install.
Zak Khalil -
Paul was kind, professional, and efficient.Rhonda Whitaker"Kind, Professional, and Efficient"
Paul was kind, professional, and efficient. He provided great customer service.
Rhonda Whitaker -
Cliff Everitt did an awesome job checking out and tuning up my furnace this morning.Kevin Corder"Awesome job tuning up my furnace"
Cliff Everitt did an awesome job checking out and tuning up my furnace this morning, and made recommendations for next steps. Even showed me where the air filter goes in my weird system!
Kevin Corder -
He explained carefully, clearly and thoroughly what will be needed, how GEN3 will make their decisions, and what the timeline looks like.Robert DuPlessis"I Feel Well Served by Jeff"
Jeff Schwartz came to my house to see about GEN3 installing a heat pump. He explained carefully, clearly and thoroughly what will be needed, how GEN3 will make their decisions, and what the timeline looks like. I feel well served by Jeff and look forward to the next step.
Robert DuPlessis -
The electrician Jordon from Gen3 was very friendly and knowledgeable.Simplistiic 1"Very friendly and knowledgeable"
The electrician Jordon from Gen3 was very friendly and knowledgeable. The work was done professionally and with good efficiency. My project is complete.
Simplistiic 1 -
Polite, knowledgeable, helpful, diligent, and resourceful!Donald Winthrop"Brian could not have been more awesome!"
Brian could not have been more awesome! Polite, knowledgeable, helpful, diligent, and resourceful! Always excellent experience with GEN3 and all the people we have worked with!
Donald Winthrop -
Really helped me out quickly and efficiently.Avi Eden"Drew went that extra mile"
Drew went that extra mile. Really helped me out quickly and efficiently. Looking forward to his coming back Monday. Avi Eden
Avi Eden -
Ed was very professional, knowledgeable, personable, and explained everything that was being done.Marcia Laleman"GEN3 Electric was wonderful to work with"
GEN3 Electric was wonderful to work with. The office staff are very responsive, knowledgeable, and helpful. Ed came to the house to do the work, and he was very professional, knowledgeable, personable, and explained everything that was being done. He went over all the work that was to be completed and explained the bill completely. Work was completed in a timely fashion. He was terrific.
Marcia Laleman -
Very professional! Explained exactly what my options were and what the recommendations were.Kevin Newell"Drew Was Great"
Drew was great! Very professional! Explained exactly what my options were for the work to be done and what the recommendations were. He completed the work quickly and cleanly; it looks great!
Kevin Newell -
Chris arrived right on time, was friendly and efficient.Jude Bornstein-Chau"Friendly and Efficient Service"
Chris arrived right on time, was friendly and efficient. Luckily, it was an easy fix today for our heating issue. He was professional and friendly.
Jude Bornstein-Chau -
Was very fair and honest about limitations of the work.Alexis Gelo"Very Fair and Honest"
Visited to provide an estimate. Was very fair and honest about limitations of the work. Will definitely use again.
Alexis Gelo -
They're quick, thorough, good on offering options and generally doing a great job.Paul Wilde-Hickman"They've Consistently Shown Me Why"
I have stayed with Gen 3 since buying a house and they've consistently shown me why that was a good idea. They're quick, thorough, good on offering options and generally doing a great job. Everyone who has come out is welcoming, listens well and does great work. I have used them for both HVAC and electric work. Each time it was done with skill, good pricing and awesome workers. Scott, Eric and Chris are just a few names, but they've all been an exceptional team.
Paul Wilde-Hickman -
Scott Mealey is a true professional who is conscientious, honest, and trustworthy.Ana Patsiornik"A True Professional and Real Gem"
Scott Mealey is a true professional who is conscientious, honest, and trustworthy. His commitment to problem solving and top notch customer service makes him a real gem 💎
Ana Patsiornik -
Very satisfied with the details and the work.Priyankar Sarkar"Great work"
Great work, very satisfied with the details and the work.
Priyankar Sarkar -
Very quick, efficient, professional, and pleasant.John Benson"Rob from GEN3 did a great job"
Rob from GEN3 did a great job for me. He installed 4 new switches and 7 new light fixtures. Very quick, efficient, professional, and pleasant.
John Benson -
Friendly and knowledgeable, definitely look forward to working with him again in the near future.Craig Jorczak"Drew was excellent"
Drew was excellent. Fixed the problem we called him for and also identified some safety issues that need to be upgraded as well. Friendly and knowledgeable, definitely look forward to working with him again in the near future.
Craig Jorczak -
He did a really fine job explaining what was happening and took his time to make sure the repair was complete.Barry Durst"Gen 3 Communicates Well and Is Reliable"
Jordan arrived exactly on time to investigate the problem with my light fixture in the shower. He did a really fine job explaining what was happening and took his time to make sure the repair was complete. Gen 3 communicates well and are reliable yet their pricing is on the high side.
Barry Durst -
Peter and his team at Gen3 did a great job assessing my electric panel and suggesting improvements.C C"Very Professional and Thorough Service"
I have a maintenance contract with Gen3, and so far the electric and heating service visits have been very professional and thorough. Peter and his team at Gen3 did a great job assessing my electric panel and suggesting improvements to prevent power surges and tripping breakers. They explained everything really well, and Peter did very neat work on the upgrades. Joe did a great job assessing my heating systems and repaired the worn-out parts. He also explained everything very well, and his work was very neat. Because I have the service contract, scheduling follow-up repair appointments is quick and easy. I highly recommend Gen3.
C C -
Peter was great and walked us through everything he saw and the quote so that we were comfortable with what needed to be done.Katie Haines"I highly recommend this group"
This company was extremely responsive to my request to come out, and we were helped immediately and efficiently. Peter was great and walked us through everything he saw and the quote so that we were comfortable with what needed to be done and how he would do so. He was prepared with everything he needed in his truck to solve the problem, and everything was resolved the same trip. I highly recommend this group and look forward to working with them in the future for any electrical/HVAC needs.
Katie Haines -
Thank you for the tech, and we appreciate the service.Anthony William"Bless the Lord Jesus Christ"
Bless the Lord Jesus Christ. Thank you for the tech, and we appreciate the service. The job is to be done tomorrow. Things look good. God willing, we'll finish up tomorrow.
Anthony William -
They were communicative about timing and very helpful.Kristine Townsend"They were communicative and helpful"
Chris came out to service my HVAC system and water heater; he gave some good suggestions on some improvements. They were communicative about timing and very helpful.
Kristine Townsend -
Professional, reliable, communicative, and transparent from start to finish.Brian Mattera"Best HVAC/Electric Company in the City"
By far the best HVAC/Electric company in the city. Professional, reliable, communicative, and transparent from start to finish. I use them regularly at my commercial property for installs, regular maintenance, and electric and have always had knowledgeable and friendly techs. Great value for the level of service they provide, plus the peace of mind of dealing with reputable professionals is worth it.
Brian Mattera -
Jordan Kuzowsky from Gen 3 did a great job. He was fast, clean, and friendly.Howie"Fast, Clean, and Friendly"
Had a relatively simple repair done for a GFCI outlet that went bad, but Jordan Kuzowsky from Gen 3 did a great job. He was fast, clean, and friendly. Would def use Gen 3 again.
Howie -
He was very respectful of my place and explained everything to me and was very, very detailed with his work.Anjali Parekh"What an amazing job he did"
Brian Johnson was a service tech. What an amazing job he did. He came on time. He cleaned up. He was very respectful of my place. He explained everything to me and was very, very detailed with his work. If I needed a service or repair, I would request him. The company GEN3 has been easy to deal with from the time I reached out to them to get a maintenance plan, and this is our first maintenance visit with them. I have been impressed with their service thus far.
Anjali Parekh -
As always, Gen-3 and their team members get two thumbs up and a ten out of ten.Jason K"I absolutely recommend GEN3!"
I have reviewed Gen-3 for prior services but wanted to post an update, as yesterday we had some additional work done. Peter S. was our electrician. We had 5 new GFI outlets installed in our kitchen and one outside. In addition, we had a fan rewired to be attached to a light switch that it was not attached to when our home was built. Peter was exceptionally professional and knowledgeable. The work was done in a tidy and timely fashion, and everything was explained to me throughout the process. Like all Gen-3 technicians I have encountered, Peter was friendly and a welcome, unobtrusive presence in our home. As always, Gen-3 and their team members get two thumbs up and a ten out of ten. Many thanks!! We recently had extensive services performed at our home, and I give GEN3 the highest recommendation. On January 20th, GEN3 provided us with new HVAC equipment. They replaced both the unit inside our home and the condensing unit atop our 40 ft. roof. The day was not without its challenges. The job could not begin at the scheduled time because inclement weather in the morning made it impossible to access the roof by ladder. As the lead tech on the job, Chris kept us informed of what efforts were being made to get started and communicated with us throughout the morning about next steps. The installation coordinator, Andrea, was top-notch in communication and innovation. She thought outside the box and coordinated the rental of a bucket lift THAT SAME DAY to transport workers and supplies to the roof when it was unsafe to use a ladder. Due to the height of our roof, it was also necessary to rent a crane to replace the rooftop unit. GEN3 took care of coordinating all of this for us, and the crane showed up right on schedule, even on a snowy day. Jon and Rob were on the team assisting Chris, and all 3 worked tirelessly under adverse circumstances. The temperature on the ground was subfreezing that day, and it was arctic on the roof. They were a team of true professionals. The crew returned on the second day to continue the work. There was still quite a bit left to do, and GEN3 added Eric and Steve, who stayed past 6 p.m. to ensure the job was completed on the day it was scheduled to be completed. Eric was the lead and clearly an HVAC expert. Steve was a great assist and thoroughly answered the many questions we had about the system once the install was complete. The GEN3 team made no move to leave until it was clear the unit was working properly. Yesterday we had a surge protector installed by GEN3. Lead tech Scott and assistant Mike arrived right on time for the afternoon appointment. They went right to work while patiently answering my questions about the install process and how the device worked. After each service, Andrea called us to follow up and ensured the work had been done to or surpassed our expectations. The GEN3 techs that visit clients’ homes are polite and approachable. We feel comfortable when they are working in ours. They always seem conscious of the fact that they are working in someone’s living space, not in a workshop or a factory. The office staff is friendly, accommodating, and competent. I absolutely recommend GEN3!
Jason K -
I feel relief when I get to work with these folks knowing it’s going to be a job well done at a reasonable price!Kit Rojas"A job well done at a reasonable price"
I had Jordan K install a dryer vent that I’ve been wanting since I moved in. He came to check out an outlet tripping in my laundry room and ended up proposing for the vent work, which I’d been wanting forever. Once I finally scheduled, he was back out and finished before noon! Super helpful, I feel relief when I get to work with these folks knowing it’s going to be a job well done at a reasonable price!
Kit Rojas -
Always a great experience with GEN3.Sibyl Corcoran"Always a Great Experience"
Always a great experience with GEN3. They are really accommodating when it comes to scheduling.
Sibyl Corcoran -
Andrew was terrific. My lighting is now perfect!Kim Villa"Andrew Was Terrific"
Andrew was terrific. My lighting is now perfect! Gen 3 is my go-to, no worries ever.
Kim Villa -
Very professional, polite, friendly, patient.kenneth gordy"10 out of 10 perfect tech"
Very professional, polite, friendly, patient, and didn't have an issue explaining what he was doing if asked. 10 out of 10, perfect tech/guy to represent your company!!!
kenneth gordy -
He was able to identify the problem and fix my heater the same day!Michelle Giambri"Very Professional and Knowledgeable"
Steve was very professional and knowledgeable. He was able to identify the problem and fix my heater the same day!
Michelle Giambri -
Matt very professional and did an excellent job correcting my new boiler issue.Constance"Very professional and excellent job"
Matt very professional and did an excellent job correcting my new boiler issue. He took pictures and explained the process.
Constance -
Eric Zou did a great job on a complex project.Jim Yates"Eric Zou did a great job"
Eric Zou did a great job on a complex project. Two complete HVAC systems (AC and heaters). His knowledge and experience led the way for his work team.
Jim Yates -
Mel was kind and knowledgeable.Rhoen Pruesse-Adams"Kind and knowledgeable"
Mel was kind and knowledgeable and gave us good advice about our gas boiler.
Rhoen Pruesse-Adams -
He made such a daunting experience a little less daunting.Jordyn Kline"He was thorough and answered all of our questions"
We had Mike come through and take a look at our newly purchased house. He made such a daunting experience a little less daunting. He was thorough and answered all of our questions and gave us recommendations and the next steps based on what we needed done… We also had Griffin as our technician. He spent two days in our home replacing outlets, adding outlets, and the biggest lift - upgrading our panel box. He was thorough and efficient, and was great at explaining what was being done.
Jordyn Kline -
Excellent work, scheduled conveniently and very friendly sales agent and crew.keithjbowman"Excellent work, scheduled conveniently"
We have used Gen3 for three jobs. Excellent work, scheduled conveniently, left no trace except working AC, heating, EV charger, and very friendly sales agent and crew.
keithjbowman -
He was courteous and kind and helped with moving the couch back after accessing the attic.Jonathan Kaufman"Did a Great Job Replacing Our Attic Fan"
Drew Radach did a great job replacing our attic fan and humidistat! He was courteous and kind and helped with moving the couch back after accessing the attic.
Jonathan Kaufman -
Chris was the tech to come out to my house and he was wonderful. Very prompt, polite, and knowledgeable.Alice Downs"Very prompt, polite, and knowledgeable"
Called and they came within 2 1/2 hours, even as a first-time customer. Chris was the tech to come out to my house and he was wonderful. Very prompt, polite, and knowledgeable. I highly recommend this company.
Alice Downs -
Many other companies we reached out to were unsure how to deal with the layout of a Philly row home, but Gen3 found a way!Gabriela Bustamante"Gen3 Was Great from Start to Finish"
Gen3 was great from start to finish. I cannot say enough good things about Pat Curran, who came out to do the estimate for our mini split install. He was professional, kind, patient, and did not try to upsell us on anything - he offered different sizes and models/brands, making sure we were comfortable with our selection. Other companies only gave us 1 option (the most expensive brand). Pat’s the reason we chose Gen3. We ended up needing to upgrade our electric, so we worked with both the HVAC and electrical teams at Gen3. Evan, Griffin, and Luis were terrific. Cindy and Andrea in the office were also very nice. Andrea scheduled a few phone calls with us to make sure we got the best possible price for this large project. Many other companies we reached out to were unsure how to deal with the layout of a Philly row home, particularly for the electric wiring, but Gen3 found a way! During the install, Luis (HVAC) and Griffin (electric) checked in with us throughout the day to make sure we were happy with placement and overall processes. I’m very happy with how everything turned out. House projects are always daunting, but Gen3 made it as easy as possible!
Gabriela Bustamante -
Scott was very friendly, efficient, and knowledgeable!Maila Turay"Very friendly, efficient, and knowledgeable"
Scott was very friendly, efficient, and knowledgeable! Hope I get to have him back!
Maila Turay -
He came up with a number of options, including a creative option that allowed us to get a light switch in two locations while also saving us money.Rachel Kember"He was friendly and did great work"
Jordan Kuzowsky installed a light fixture for us. He came up with a number of options based on what we wanted, including a creative option that allowed us to get a light switch in two locations while also saving us money. He was friendly, explained the options clearly, and did great work.
Rachel Kember -
He was courteous and professional, and did a thorough evaluation, coming up with several recommendations and options.Lee Simerman"Altogether a Positive Experience"
I had my furnace checked out by Steve Mascaro from GEN3. He was courteous and professional, and did a thorough evaluation, coming up with several recommendations and options for adding additional features. I elected to replace one aging component, which was able to be done the same day. Later that day, I received an email with the remaining options. Altogether a positive experience.
Lee Simerman -
Very friendly and professional staff!Alex mush"Very Friendly and Professional Staff"
Very friendly and professional staff! Came on time and was able to pay by card in person.
Alex mush -
The technician was very friendly and handled the repairs quickly.Jessie Montague"Great experience with GEN3"
Great experience with GEN3. The technician who came out was very friendly and handled the repairs quickly.
Jessie Montague -
They are very responsive, and their customer relations are top tier.Rachel Goeken"Customer relations are top tier"
Have had great experiences all around with the company from their tech, installation personnel to their billing and scheduling. They are very responsive, and their customer relations are top tier. The installation personnel (Kyle) was very good; he made sure to install a hot water heater that worked in my set up. Initially was going to go gas tankless but it turned out I didn't have a large enough gas line to accommodate that and my HVAC. While I had to then wait for a different option, I'm happy with the final result of a hybrid tanked water heater and shutoff system.
Rachel Goeken -
Mel was very friendly and informative.Saul Rubin"Friendly and Informative"
Mel was very friendly and informative. He was on time and efficient with my HVAC maintenance.
Saul Rubin -
My experience with Gen 3 in Philadelphia has been exceptional from start to finish.Michael Antinore"Exceptional from Start to Finish"
My experience with Gen 3 in Philadelphia has been exceptional from start to finish. Their transparency and honesty is appreciated. Go Birds!!
Michael Antinore -
He explained everything and gave me options. He was really cool and a true professional.Roxanne Bertoni"He Was Really Cool and a True Professional"
Ed came out today. He was pretty 😎 awesome. He put up two lights and a new outlet! He explained everything and gave me options. He was really cool and a true professional. I would absolutely recommend him to friends and neighbors.
Roxanne Bertoni -
Their proposal was more thorough than their competitors and they stand by their work.Val Gay"Working with Gen 3 has been great!"
Working with Gen 3 has been great! Their proposal was more thorough than their competitors and they stand by their work. Each technician has been professional, friendly, and knowledgeable. Mike Janiszewski, Scott Chieu, Terrell Sheaf, and Scott Mealy are all awesome (it was a big job). Conor in the office is also great. I highly recommend them!
Val Gay -
I would highly recommend asking for Peter when dealing with this company.I"I Would Highly Recommend Peter"
Peter came from this company and thoroughly looked at everything in my apartment. He took a lot of time as there were complications. I would highly recommend asking for Peter when dealing with this company.
I -
Great customer service! Always explains in detail and is prompt!Amanda Gee"Great Customer Service"
Great customer service! Always explains in detail and is prompt! Both times he has come have been great expert. 10/10
Amanda Gee -
Great communication and super professional!Fareez Dossani"Great communication and super professional"
Great communication, helpful explaining each step of the process, and super professional! Thanks, Steve!
Fareez Dossani -
He explained everything and he knows his job.Andrea Watson"He Has Great Customer Service"
He has great customer service. He explained everything and he knows his job.
Andrea Watson -
There’s never any pressure and it’s obvious they all care about doing good work and doing right by their customers.Elizabeth DiFebo"They All Care About Doing Good Work"
Gen3 has done so much work in my home, and I know it’s all done well and with care. Over the past year, Jeffrey, Evan, and Robert have all been so helpful in addressing issues with heating and electric. There’s never any pressure and it’s obvious they all care about doing good work and doing right by their customers. It’s very comforting to have them on my team in the never ending adventure of home ownership! UPDATE: Luis and crew did an awesome job installing my new heater. Ryan made his way in quickly to assure that everything was still working after a surprise leak drenched it a day later, and made some bonus repairs that I really appreciate as well. I really appreciate the clear communication, the care shown for my space, and knowing this work was done with a careful attention to getting it done well.
Elizabeth DiFebo -
Took the time to explain everything to me in laypeople's terms.Waleed Mujib"Thorough, Timely, Friendly, and Quick"
Thorough, timely, friendly, and quick. Everything you look for in someone you want to work with. Took the time to explain everything to me in laypeople's terms and did a good job of considering all the moving parts involved in my electrical issues. Highly recommend.
Waleed Mujib -
Josh was extremely helpful and knowledgeable.Max Gauthier"Extremely Helpful and Knowledgeable"
Josh was extremely helpful and knowledgeable during the estimate process!
Max Gauthier -
It was overall a pleasant and professional experience.Jeremy K"Drew was awesome"
Drew was awesome and GEN3 was able to accommodate me the very next day. He was in and out quickly and explained all the electrical work as he went along. It was overall a pleasant and professional experience.
Jeremy K -
Very pleasant and down to earth, and arrived on time.Ely'jah Overby"Very Pleasant and Down to Earth"
Very pleasant and down to earth. Also arrived on time! I am thankful for their service and advice.
Ely'jah Overby -
All of their technicians are incredibly helpful.Wendy Barnes"All of their technicians are incredibly helpful"
All of their technicians are incredibly helpful. Today I had Brian, and there were a couple of problems with my system, and he stuck with it until they were resolved. And he did it in a warm, friendly manner. I highly recommend this company.
Wendy Barnes -
Ryan and Louis arrived on time and were extremely thorough in replacing our furnace.Richard Di Dio"Extremely thorough in replacing our furnace"
Ryan and Louis arrived on time and were extremely thorough in replacing our furnace. Both were very careful to explain what they were doing, and cleaned up when they finished.
Richard Di Dio -
Paul Browne was not only knowledgeable, he was thorough, and very articulate in explaining the tests and criteria.Annette Fierro"Paul Browne Was the Best Technician"
Paul Browne was the best technician I have had from GEN3 to date. NB many others were very good, but some were, well…. Paul was not only knowledgeable, he was thorough, and very articulate in explaining the tests and criteria for examining my heating system, a rather eccentric, fastidious machine. Thank you, Paul!
Annette Fierro -
Thorough maintenance check and considerate of our time.Daniel Berger"Joe was great"
Joe was great. Thorough maintenance check and also was considerate of our time.
Daniel Berger -
Steve is an awesome, knowledgeable tech that keeps the customer in mind.Ari Seraphin"Awesome, Knowledgeable Tech"
Steve is an awesome, knowledgeable tech that keeps the customer in mind. Definitely recommended.
Ari Seraphin -
Gen3 remains my go-to for HVAC and electrical service in Philly.Raymond Bonwell"Gen3 remains my go-to in Philly"
Gen3 remains my go-to for HVAC and electrical service in Philly. Great techs (yay, Jonathan!) and an amazingly efficient back office. Highly recommended! And Peter too (for my electrical checkup).
Raymond Bonwell -
Brian explained what he would do, reviewed all issues with my A/C, kept me updated, and ensured the repairs worked as expected.Ryan Farrell"Brian Johnson was a fantastic technician"
Brian Johnson was a fantastic technician. Brian explained what he would do during the visit, reviewed all issues with my A/C, kept me updated on his progress, and ensured that the support and repairs that were provided worked as expected. Would highly recommend. Joe Hawkins was a great technician and provided great input on how my house is wired.
Ryan Farrell -
Gen 3 Electric sent Drew Radach and he quickly addressed/repaired the situation.Wendy Seiferheld"Great service!"
Needed urgent attention to a dangerous electrical problem. Gen 3 Electric sent Drew Radach, and he quickly addressed/repaired the situation. And very nice and polite! Great service! Thank you!
Wendy Seiferheld -
Josh was very professional and helped explain everything in terms I would understand.Shaun Menkhaus"Very professional and helpful"
Josh was very professional and helped explain everything in terms I would understand. He also answered questions unrelated to the project, which was extremely helpful.
Shaun Menkhaus -
He was very professional and knowledgeable!Mark Kane"Paul Was a Great Technician"
Paul was a great technician! He was very professional and knowledgeable! He explained everything so well, from pricing to the actual service to be done! Thank you!
Mark Kane -
Ed and team showed up on time and were very friendly and helpful.Kristen Holahan"I Would Absolutely Work With Them Again"
I needed a bathroom vanity and fan replaced along with some smaller projects around the house. I was able to get an appointment within a couple of days of calling. Ed and team showed up on time and were very friendly and helpful. They went above and beyond. I would absolutely work with them again and would highly recommend them to anyone looking for assistance with electric work.
Kristen Holahan -
Not only is he very competent, but extremely conscientious.Roger Converse"Very Personable and Conscientious"
He was very personable, and after installing the ionizer, cleaned up as if he had not been there. We would like him to come anytime there was an issue with our system. Not only is he very competent, but extremely conscientious.
Roger Converse -
Drew was professional and friendly.Josh Cole"Professional and Friendly Service"
Drew was professional, friendly, and got everything done in a timely manner.
Josh Cole -
Technician is very responsive and takes time to explain everything calmly and in detail.Joseph Parcels"Great service"
Great service. Technician is very responsive and takes time to explain everything calmly and in detail. Will be signing up for their biannual maintenance. So far, my dealings with GEN3 have been much better than my other service and I'm switching over.
Joseph Parcels -
If you are looking for professionalism, reliability, and attention to detail, Gen3 is the way to go.J"Gen3 Is the Way to Go"
I recently contacted Gen3 regarding a cleaning pertaining to an insurance claim involving my mini-split. Gen3 tech Richard Allen responded, inspected my unit, and prepared a professional estimate detailing the issues and the estimate for cleaning. Once everything was squared away with the involved parties, Richard returned at a later date and performed a thorough and professional cleaning of my unit. I had contacted and received estimates from two other companies prior to calling Gen3. But, when Gen3 showed up, I immediately knew that contacting those companies for estimates had been a waste of my time. If you are looking for professionalism, reliability, and attention to detail, Gen3 is the way to go.
J -
Was very courteous, clear, and professional.Josh Jones"Rob Rocks!"
Rob rocks! Showed up fast and gave warning. Was very courteous, clear, and professional. Investigated the problem before diagnosing, assessed the available options, and took the time to write quotes for all of them. He fixed our problem and gave us peace of mind. 10/5 stars.
Josh Jones -
I had a lovely experience with the technician Nell.Grace Brown"Lovely Experience With Technician Nell"
I had a lovely experience with the technician Nell, who went over my electrical issue and gave me options with estimates.
Grace Brown -
Chris Vayda fixed my HVAC and walked me through how everything worked.Jane Allen"Service was excellent."
Chris Vayda fixed my HVAC, replaced some parts, and walked me through how everything worked. Service was excellent.
Jane Allen -
He did a beautiful job of explaining what needs to be done, as well as taking my questions seriously.Heather Athena Black"I trust them completely"
Update! A good one! This time I was getting a yearly evaluation of my electrical system (building built in 1900). Rob helped me this time. He was equally as great as Jordan was. Explained everything, answered my questions, didn’t treat me like an idiot (happens with home services a lot). He is going to come back next week and fix a few things (did I mention my building was built in 1900?). I trust them completely and recommend their work for your electrical needs! Jordan was wonderful. He was on time and ready to address my wiring needs. He did a thorough investigation of what needed to be done to make my garbage disposal a reality (he isn’t putting it in, just wiring the outlet). I am confident that the work that he does will be the perfect solution. I know something about wiring (though only changing outlets), so I had some detailed questions about what would or wouldn’t work. He did a beautiful job of explaining what needs to be done, as well as taking my questions seriously. I look forward to working with GEN3 and Jordan again.
Heather Athena Black -
I really appreciate Matt and Robbie arriving to fix our AC unit late on a Friday afternoon!J West"Honest, Reliable, and Friendly"
I appreciate the regular communication about when a technician will be arriving, as well as the communication about any issues that need resolving. Honest, reliable, and friendly. Thank you! 5/31/24: I really appreciate Matt and Robbie arriving to fix our AC unit late on a Friday afternoon! They clearly explained what was wrong and options to fix the problem. Thanks so much! I highly recommend Gen3! 11/9/24: I was happy with our furnace maintenance service today. Jeffrey arrived on time and explained his recommendations clearly. Thank you! 7/12/25: I was happy with the AC maintenance service today! Joe was helpful and communicated everything clearly. Thank you! 10/9/25: Great maintenance service for our furnace today! Steve was on time and clearly explained what parts we should monitor and what services can be done when needed. Thanks!
J West -
Brian from Gen3 was helpful, knowledgeable, and thorough.Jamie Colbert"Helpful, Knowledgeable, and Thorough"
Brian from Gen3 was helpful, knowledgeable, and thorough. Thank you!
Jamie Colbert -
Our technician, Drew, was exceptional! He let us know when he was on his way and was right on time.Allison LaFave"Our first experience with GEN3"
This was our first experience with GEN3, and it was very positive! We requested a consult yesterday afternoon, and someone was immediately in touch to schedule a visit for this morning. Our technician, Drew, was exceptional! He let us know when he was on his way and was right on time. Once here, Drew was kind, knowledgeable, reassuring, and professional -- everything you'd hope for in a service visit! We look forward to completing our project with him soon!
Allison LaFave -
Diagnosed and fixed the problem in under 2 hours!Mel Soren"Our electrician Pete was fantastic."
Our electrician Pete was fantastic. Diagnosed and fixed the problem in under 2 hours!
Mel Soren -
Steve provided exceptional service, was very knowledgeable, and made understanding the work and solutions easy.will dausman"Exceptional Service and Professionalism"
Steve provided exceptional service, was very knowledgeable, and made understanding the work and solutions easy. He even broke down different solutions to us so we could make an informed decision! I would recommend GEN3 services to anyone interested based on his assistance and professionalism. They were quick to schedule our maintenance and repair appointment, with fair pricing, and are very easy to work with.
will dausman -
The service person Richard was very professional.Julia Adams"Very professional and wonderful job"
The service person Richard was very professional and did a wonderful job. Highly recommend.
Julia Adams -
Excellent communication, professional team.Mary McManus"Excellent Communication, Professional Team"
Excellent communication, professional team, everything happened on schedule. Eric and Louis were fantastic.
Mary McManus -
Jerry was everything I expected from Gen3. He was thorough and explained everything.Elayne Geissler"My third experience with Gen3"
Jerry was everything I expected from Gen3. He was thorough and explained everything. Nothing was too much trouble for him to look or answer. My third experience with Gen3 and was positive and comforting as usual. Thanks for keeping Gen3 service consistently A-1.
Elayne Geissler -
Came over almost immediately after requested and quickly diagnosed our lighting issues.Jesse Zelenko"Jordan was great"
Jordan was great. Came over almost immediately after requested and quickly diagnosed our lighting issues. Replaced the switches and took care of us. Will be bringing him back out for another project.
Jesse Zelenko -
Joe worked very patiently to figure out the issue with my heater.Lee Baldwin"Great service, thank you!"
Joe worked very patiently to figure out the issue with my heater, and patiently explained it all to me. Great service, thank you!
Lee Baldwin -
He definitely helped me understand my HVAC issues more and he was very knowledgeable.Dontaye Montgomery"Very Knowledgeable and Helpful"
Had the pleasure working with John today. He definitely helped me understand my HVAC issues more, and he was very knowledgeable.
Dontaye Montgomery -
They explained everything to me when they showed me the work that was done.Angela Janton"Great Job and Very Courteous"
The three gentlemen, Asmara, Jett, and Kenny, who came and did my PECO electrical box outside and my circuit panel and everything that went with it, did a great job and were very nice and courteous. They explained everything to me when they showed me the work that was done. After they left, I found that my WiFi wasn’t working, and I called Asmara, and they all came right back in a few minutes and figured out the problem and fixed it. Would get them again if needed.
Angela Janton -
Josh went above and beyond in working on our electrical system.Fred Henretig"Josh Went Above and Beyond"
Josh went above and beyond in working on our electrical system. We'd recommend him to all our friends and family!
Fred Henretig -
Brandon is professional, has good manners, and is a good diligent worker.Joanne Morrone"Brandon is professional"
Brandon is professional, has good manners, and is a good diligent worker. An asset to your company in my opinion.
Joanne Morrone -
Ed was excellent and on time.Maurice Teagle"Ed was excellent and on time"
Ed was excellent and on time and seemed well experienced with what was at hand.
Maurice Teagle -
Joe Bell was terrific and wonderful at explaining what he was doing.Beatrice"A 10 Every Time"
Enjoy using GEN3. A 10 every time. Joe Bell was terrific and wonderful at explaining what he was doing.
Beatrice -
Courteous and timely, clean and efficient, and made the entire process effortless!Corey Williams"Paul, My HVAC Tech Was Great!"
Paul, my HVAC tech was great! Courteous and timely, clean and efficient, and made the entire process effortless! 10/10!!
Corey Williams -
He is a knowledgeable professional with a good way of putting people at ease.Nmutaka Okongwu"I Very Highly Recommend Brendan"
Brendan did a great job helping me out. He is a knowledgeable professional with a good way of putting people at ease. He identified all my issues and presented me with workable options. I very highly recommend Brendan. Thank you!
Nmutaka Okongwu -
They were courteous and prompt, and resolved our issues right away.Michael Neff"Very Professional and Thorough"
Very professional and thorough. Our technicians were very professional and walked us through all of our different options. They were courteous and prompt, and resolved our issues right away, while also offering continuing service to keep our electrical and HVAC systems running smoothly. Highly recommended.
Michael Neff -
They took the time that was needed to do the job right and communicated well.Mitchel Weiss"Super install team"
Super install team, from scheduler to field team. They took the time that was needed to do the job right, respected the condo rules, and communicated well.
Mitchel Weiss -
This is what's missing with hiring a contracting company. This is customer service!Elisabeth Garson"This Is Customer Service!"
Terrell is my fave. He has a happy personality and took care of me when I needed the team to come back. This is what's missing with hiring a contracting company... it's what's missing with most companies. This is customer service! Here are Darnell, Dan, Cesar and the rest of the crew that came the first time.
Elisabeth Garson -
Nell was extremely knowledgeable and I truly appreciate that he walked me through his analysis of the issue.Brandan Njagu"Extremely Knowledgeable and Helpful"
Worked with Nell Cherry to repair a faulty GFCI plug that was failing after the installation of a new washing machine. Nell was extremely knowledgeable and I truly appreciate that he walked me through his analysis of the issue. Would definitely request him again for future repairs/work.
Brandan Njagu -
Rob provided exceptional service and knowledge to resolve our electrical outlet and wiring issues.Tor Covello"Exceptional Service and Knowledge"
Rob provided exceptional service and knowledge to not only resolve our current electrical outlet/wiring issues but also how to help prepare for any future projects that may arise. Thanks so much, Rob!
Tor Covello -
He arrived on time, wore boot covers inside the house, worked efficiently, and explained his recommendations in detail.Joshu Harris"A great experience"
Rob did an assessment for us, and it was a great experience. He arrived on time, wore boot covers inside the house, worked efficiently, and explained his recommendations in detail. Good communication from the office staff also.
Joshu Harris -
He did a wonderful job checking all of the things we were concerned with.Veronica"He did a wonderful job"
Scott M came to our home today for a follow-up on our electric. He did a wonderful job checking all of the things we were concerned with.
Veronica -
Richard arrived on time. He was very courteous.Kim Shienbaum"He Was Very Courteous"
Richard arrived on time. He was very courteous. He did the tests required and diagnosed the problem we had.
Kim Shienbaum -
Will was professional, efficient, thorough, and very personable.Bob Koherr"A terrific experience from start to finish"
Will showed up early! He was professional, efficient, thorough, and very personable. He left our place cleaner than he found it. A terrific experience from start to finish.
Bob Koherr -
He was thorough, well knowledgeable, and was great with timing.Keisha Brown"Ed was amazing"
Ed was amazing. He was thorough, well knowledgeable, and was great with timing. He even came back out a second time to confirm everything was good. Highly recommend.
Keisha Brown -
Efficient, clean, and excellent workmanship!Tiff C"Outstanding Job Installing New Outlets"
Drew did an outstanding job installing new outlets—efficient, clean, and excellent workmanship!
Tiff C -
Answered all my questions and left me with no concerns.stephen albany"Very Informative, Very Courteous"
My service contractor came out, was very informative, very courteous. Answered all my questions, left me with no concerns.
stephen albany -
They have great technicians like Ed C., who came out today to help assess and repair an electrical issue.CTHPS LSCC"Great Technicians Like Ed C."
We at CTH Property Services Co have worked with Gen3 Electric & HVAC for several years. They have great technicians like Ed C., who came out today to help assess and repair an electrical issue that I wasn't able to resolve. Ed was great at assessing the issue and implementing the proper fix. Thanks, Ed.
CTHPS LSCC -
They made the process quick, easy, and affordable for us.Barb Hauck-Mah (barbhmphilly)"We would highly recommend GEN3"
We chose GEN3 when we needed to replace our 23-year-old furnace and would highly recommend them. They made the process quick, easy, and affordable for us. Their estimator came the next day and offered such a great deal that we opted to replace both our furnaces. Kyle Kehoe and his coworker did an excellent job installing 2 new furnaces in one day! We were prepared for it to take 2 days. Kyle explained how to maintain the furnace and filters and answered our questions. They offered an upgrade to a high-tech thermostat for our 2 furnace zones. The GEN3 office staff were great at handling the paperwork, and they offer a discount if you pay the full amount with a check.
Barb Hauck-Mah (barbhmphilly) -
John Holmes was professional, informative, and punctual.D. N. A."Professional, Informative, and Punctual"
John Holmes was professional, informative, and punctual. I highly recommend his services.
D. N. A. -
He checked all possible reasons for the issue, explained things thoroughly, and provided transparent quotes.Rachael Richter"Very professional and transparent"
We had Robbie Hauge come to our place to address our AC being out in the heat of summer. He checked all possible reasons for the issue, explained things thoroughly, and provided transparent quotes for the diagnosis and work as well as recommendations for future actions. He was very professional and is good with dogs! And our AC is fixed, thank goodness. We had another issue and had John Holmes dispatched. He diagnosed the problem very quickly, provided a transparent cost, and took care of the repair in under an hour. He was also great with our dog!
Rachael Richter -
He was very communicative, friendly, and great to work with.Hannaliese Jacobs"Very communicative and friendly"
Brenden helped with electrical repairs. He was very communicative, friendly, and great to work with for a few hours.
Hannaliese Jacobs -
He was punctual, very professional, and went above and beyond to explain everything that he saw.Samantha Mohr"Very professional and went above and beyond"
Jerry came out for a consultation to understand the scope of work required for our project. He was punctual, very professional, and went above and beyond to explain everything that he saw. He made recommendations and provided us with a variety of quotes to best align with our goals and separate work that was not a necessity. I highly recommend him!
Samantha Mohr -
The technicians were very professional and helpful.Annie Stone"Everything went exactly as promised"
Everything went exactly as promised. The technicians were very professional and helpful.
Annie Stone -
I feel like I am in great hands with the company and stay ahead of any issues with the system.Terri Saulin"Always Very Happy With GEN3"
I have the yearly maintenance plan with GEN3 and am always very happy with all of the techs who visit. I feel like I am in great hands with the company and stay ahead of any issues with the system. Thanks, GEN3!
Terri Saulin -
This company provided excellent service to my 88-year-old mother who needed a new heating system.Mike Marchioli"Excellent Service for My Mother"
This company provided excellent service to my 88-year-old mother who needed a new heating system. They were all experienced and polite and cleaned up after. Thanks to them!
Mike Marchioli -
He was friendly and informed us of a range of options for our electrical problems.Jason Henn"Peter did an amazing job!"
Peter did an amazing job! He was friendly and informed us of a range of options for our electrical problems in the house. When we chose the best option for us, he followed through quickly and did great work. Highly recommended.
Jason Henn -
He is very knowledgeable and great to work with.Andrew Cooper"Very Knowledgeable and Great to Work With"
Jordan came by to give an estimate! He is very knowledgeable and great to work with.
Andrew Cooper -
Steve was great—prompt, professional, thorough.Marc Krinsky"Prompt, Professional, Thorough"
Steve was great. Prompt, professional, thorough. These are definitely the go-to guys.
Marc Krinsky -
Gen3 was extremely professional and very quick.Carson Elias"Extremely professional and very quick"
Gen3 was extremely professional and very quick. John was able to get the backstory on my issue very quickly and complete a thorough inspection of my HVAC system.
Carson Elias -
Kind, prompt and thorough service appointment from Dave and Drew.Benjamin Haynes"Kind, Prompt, and Thorough Service"
Kind, prompt and thorough service appointment from Dave and Drew. Thank you!
Benjamin Haynes -
The crew did everything perfectly.Scott Dressler"The Crew Did Everything Perfectly"
Had a complete boiler installed the other day. The crew did everything perfectly. It’s quality service I have come to expect from these guys. Thanks again!
Scott Dressler -
Richard was on time and attentive.Gerry Quinlan"On Time and Attentive"
Richard was on time and attentive. He explained all of my options very well.
Gerry Quinlan -
Great communication, next-day service, and Mel was friendly and efficient.Ryan McAuley"Really Impressed With GEN3"
This was my first experience with GEN3 and I was really impressed! Great communication, next-day service appointment, and Mel the technician was friendly and efficient and diagnosed/solved my issue. Highly recommend.
Ryan McAuley -
He’s professional, knowledgeable, patient, and witty.Monica Melvin"Joshua Was Awesome!"
Joshua was awesome! He’s professional, knowledgeable, patient, and witty. Joshua helped me understand my electrical issues. I now have knowledge that I can also use in my real estate business, going forward.
Monica Melvin -
Worked with my schedule, including a last minute change.Jennifer Geddes"Great customer service"
Great customer service. Worked with my schedule, including a last minute change. Tech was very friendly, tidy, and efficient.
Jennifer Geddes -
They were professional and responsive throughout and I highly recommend them for any electrical work.Christy Mauro"Excellent Experience with GEN3 Electric"
We had an excellent experience with Robert from GEN3 Electric. He is providing us with a detailed quote for installing mini splits at our school and explained everything clearly. They were professional and responsive throughout and I highly recommend them for any electrical work.
Christy Mauro -
Will S. and Paul B. came out and explained everything, offering a variety of solutions and fantastic work.Lucy Æðelred"Fantastic Work and Affordable"
Had a bit of a complex-but-not-complex issue with large household appliances. Will S. and Paul B. came out and explained everything, offering a variety of solutions and fantastic work. Expected everything to be heartbreakingly expensive, but even getting nearly all of what was needed done was affordable. Thank you again so much!
Lucy Æðelred -
Cliff is a good man, and very professional.whyysix"Very Professional and Respectful"
Thanks a lot for your services! Cliff is a good man, and very professional. He did a great job, and he was very respectful and clean. I would highly recommend this company to anyone having problems with their A/C. I really appreciate the service.
whyysix -
He showed up on time and made sure I knew what was going on every step of the way.Jimmy Moore"I Have No Complaints"
Sent a request in the morning, and they got back out to me later in the afternoon. Steve Mascaro came out, found the problem, and got us scheduled in to fix it by the next day. He showed up on time and made sure I knew what was going on every step of the way. I have no complaints and would recommend GEN3 and Steve again.
Jimmy Moore -
Big shoutout to Pat and Eric who helped take care of the job and were fantastic to work with during the process.Jake Mottola"Gen3 Was Extremely Quick to Help"
Gen3 was extremely quick to help us get a quote on a water heater and get it installed and very fair with pricing. Big shoutout to Pat and Eric who helped take care of the job and were fantastic to work with during the process. Will be using them for all upcoming needs. Thanks!
Jake Mottola -
Joe the technician was great and quick at finding the root cause and was able to fix it within a couple minutes!Larisa Chavis"GEN3 has been great"
GEN3 has been great. I was able to get an appointment with them very quickly. Joe, the technician, was great and quick at finding the root cause and was able to fix it within a couple minutes! Would highly recommend GEN3!
Larisa Chavis -
They were very quick, friendly, and professional.Matthew Haas"Very quick, friendly, and professional"
They were very quick, friendly, and professional. The technician was also great with my dog. I'm very satisfied with the work completed to my vent.
Matthew Haas -
They are kind, professional, and they get the job done.Daniel Madoff"Can't Recommend These Folks Highly Enough"
I have been using GEN3 for about a year now. I love this company. They are kind, professional, and they get the job done. It's really easy to schedule appointments. The owners and their technicians are awesome. For instance, Justin came to look at an issue I was having for which I had taken my TV off the wall. He identified the issue, described how we can fix it, and before he left, he helped me hang the TV back on the wall. He's what we call a mensch where I come from. Can't recommend these folks highly enough. Addition: Chris just came by to check my AC and heating, and he was amazing. He showed me what could be done to improve the system and gave me a clear picture of my options.
Daniel Madoff -
Great service, and he is very knowledgeable.sonny"Great Service and Very Knowledgeable"
Chris came out to service two mini splits today. Great service, and he is very knowledgeable.
sonny -
Will and Brandon did an outstanding job upgrading our electricity.Terence Woods"Excellent Courteous Service"
Excellent courteous service! Really prompt and thorough! Will and Brandon did an outstanding job upgrading our electricity.
Terence Woods -
Branden Ho was excellent, very knowledgeable and considerate.Badra Berkane"Great experience"
Great experience. Branden Ho was excellent. Very knowledgeable and considerate. The work was done very well and quickly, and he provided advice regarding other items to be done. I will definitely use this company again.
Badra Berkane -
I needed an electrician for several issues, and Joe Harkins resolved all of them with efficiency and skill.Leon Kellerman"Very happy with GEN3"
I needed an electrician for several issues, and Joe Harkins resolved all of them with efficiency and skill. Booking was also easy and I am very happy with GEN3! Joannw K
Leon Kellerman -
Evan is very professional, did a very precise job assessing updates and renovations our house needs.Piotr Jung"Very Lucky with Evan Painter"
We were very lucky with Evan Painter. Evan is very professional, did a very precise job assessing updates and renovations our house needs. On top of that, he is a very kind and friendly person. 10/10!
Piotr Jung -
Richard did a thorough and excellent job.J English"Thorough and Excellent Job"
Richard did a thorough and excellent job. GEN3 has always been a reliable and professional HVAC service company for us.
J English -
Rob was super helpful, friendly, and professional.Nia King"Super helpful, friendly, and professional"
Rob was super helpful, friendly, and professional. He didn’t pressure me to buy anything and he explained everything in a way I could understand.
Nia King -
Will is THE best electrician I have worked with in Philadelphia.Conor McGowan"Will Is THE Best Electrician"
Gen 3 sent my tech, Will Schrier, out initially for a small repair. I have now used him and Gen 3 on multiple properties and projects. Will is THE best electrician I have worked with in Philadelphia. He is always on time, professional, and knowledgeable. Whatever they are paying him is not enough!
Conor McGowan -
Jonathan Rosario was extremely professional and informative.Nicolas Hurtado"Great Service"
Great service. Jonathan Rosario was extremely professional and informative, will stick to this company for the foreseeable future.
Nicolas Hurtado -
Came out the same day I called to complete the job.C Beckmann"Great Service"
Great service. Came out the same day as I called to complete job.
C Beckmann -
Mike was very professional and gave a great quote with all sorts of options.Christopher Micklewright"Very Professional and Great Quote"
Mike was very professional and gave a great quote with all sorts of options so that we can figure out what makes sense for our budget. He took the time to understand the issues, and to make sure I understood everything too.
Christopher Micklewright -
Timely and efficient.Aaron Barnes"Great Job with My Ecobee Install"
Ryan did a great job with my Ecobee install tweak. Timely and efficient.
Aaron Barnes -
Will was an excellent communicator, explained options clearly and completely, kept me informed of progress and answered all my questions.P Pollack"Will Was an Excellent Communicator"
Thank you, Will, for solving my smoke detector electrical issues. You put my mind at ease. Will was an excellent communicator, explained options clearly and completely, kept me informed of progress, and reviewed instructions and answered all my questions. Thank you very much. I highly recommend Will.
P Pollack -
I would trust him to tackle any complex electrical issue.rayna pomper"Polite, Patient, and Determined"
Nell was polite, patient, and determined to get the problems fixed, as it was not all that straightforward! I would trust him to tackle any complex electrical issue. He did not waste any time and was aware of his company’s rules and regulations. I would highly recommend him!
rayna pomper -
He was very friendly and professional, and provided a thorough checkup of our HVAC.Joon Ho Yang"Great Experience with Mel"
I had a great experience with Mel. He was very friendly and professional, and provided a thorough checkup of our HVAC. Would strongly recommend.
Joon Ho Yang -
It was easy to schedule and my tech, Cliff, was on time, helpful, and efficient.Jacqueline Scott"So Happy With My Service"
I am so happy with my service! It was easy to schedule and my tech, Cliff, was on time, helpful, and efficient in solving a problem I had. Definitely will be using again in the future.
Jacqueline Scott -
Our electrician Branden was careful, respectful, offered various options that might work best for our situation, and completed the work in a timely manner.Mike Colvin"Great experience from start to finish"
Great experience from start to finish with GEN3! The operator on the initial call listened carefully and double-checked to make sure that GEN3 could complete the specific electrical work that we needed. We received advance warning of the technician’s arrival, complete with a picture of the specific individual. Our electrician Branden was careful, respectful, offered various options that might work best for our situation, and completed the work in a timely manner. Would absolutely recommend GEN3 and work with them in the future!
Mike Colvin -
I’m so glad to have discovered GEN3 to now address maintenance or points of friction or improvements I’ve thought about.Karen Mitchell"Branden Is a Fixer"
Progressively, the ceiling lights in my rehabbed townhouse have been going out. I was relieved to find that GEN3 is able to replace the lights and have them on hand. Unfortunately, the lights installed were not the same brand that GEN3 carries, and what was installed, in theory, lasted less than four years of the 10 years life LEDs are supposed to have. Branden was the electrician who came out to replace the ceiling lights that were out in the basement (priority) and the main floor. He recommended replacing all of the ceiling lights with the ones carried by GEN3 and using the still operating lights on the main floor. The benefit would be consistent look and bonus of adding a dimmer. Since the basement serves as a guest suite, the ability to dim the brightness was appealing—a feature I didn’t know I needed until offered. He replaced five that he had on hand and returned the next day with someone else to replace the remaining four, move the three working lights to the main floor, and install the dimmer switch. He is committed to making things right, e.g., I was content to replace eight lights, but the ninth existing light didn’t have explicit dimming capabilities. So Branden put together a package that was win-win. Branden is a fixer. He sees something that doesn’t work and fixes it. My front door was difficult to close, and he fixed it 🤣 which has made my life so much easier. He also looked at my electric panel and noted incorrect fuses used. (Future project.) I’m so glad to have discovered GEN3 to now address maintenance or points of friction or improvements I’ve thought about.
Karen Mitchell -
Terrell and his helper Allen were right on time, very professional, and did a very neat and precise job.Nell Stifel"Very Professional and Precise Job"
Installation of a countertop outlet, and three ceiling fans with remotes into a W. Philly apartment that is under renovation. One fan is in a new position that required running a new 14/3 wire to the middle of a very old plaster ceiling. The wire for the switch needed to be run from a nearby outlet. Terrell and his helper Allen were right on time, very professional, and did a very neat and precise job knocking the necessary holes through thick plaster and through drywall, and running the wires. I was very happy with the results. It seemed quite expensive, but everything is expensive these days, and I needed to get the work done in a timely manner, so it’s ok.
Nell Stifel -
Our technician was professional and timely. He completed the job and made the room spotless!Dana Mahlab"We Were Very Pleased With Our Service"
Our technician was professional and timely. He explained what the issues were and made sure to reschedule us in a timely fashion. He completed the job and made the room spotless! We were very pleased with our service. We will definitely use GEN3 again.
Dana Mahlab -
Walked me through everything they found about the issue I had called for and explained end-to-end what was going on.Robert Daniel Pickard"Jerry from Gen3 was great"
Jerry from Gen3 was great. Came when I'd scheduled through the website and was in contact the whole time. Walked me through everything they found about the issue I had called for, explained end-to-end what was going on, all before talking about doing work that I'd be paying for. Second time I've had Gen3 working on the house and won't be the last time!
Robert Daniel Pickard -
He made sure no stone was unturned. I appreciate his attention to detail and a good sense of humor.Toni Jones"I Was Well Pleased"
Mr. Prince Matthews came to do my electrical work in my home and I was well pleased. He was punctual for the 2 days that he worked. Mr. Matthews explained what he needed to do and how my home would function better. He made sure no stone was unturned. I appreciate his attention to detail and a good sense of humor. He cleaned up after his work was done, which I was happy about. I would continue to use GEN3 services because of the quality of the workers.
Toni Jones -
Will was super professional and nice.Steve Hwang"Will was super professional and nice"
Will was super professional and nice and very efficiently identified the problem.
Steve Hwang -
The Gen3 team is professional, friendly and trustworthy.Robin Morris"Professional, Friendly, and Trustworthy"
The Gen3 team is professional, friendly and trustworthy. I highly recommend them. In particular, I had a great experience with Richard today. He was prompt, communicative and did a great job.
Robin Morris -
The technician was extremely professional, knowledgeable, and courteous.Isaac Manning"Extremely professional technician"
The technician was extremely professional, knowledgeable, and courteous, leaving me with confidence that the work will be done correctly as quoted and promptly.
Isaac Manning -
He was thorough and extremely knowledgeable.Jason Wesolowski"Thorough and Extremely Knowledgeable"
Had electrician Mike Janiszewski come out to my house to provide a quote on electrical panel work. He was thorough and extremely knowledgeable. Would highly recommend!
Jason Wesolowski -
Jerry gave me an expert analysis of my electrical issues with some helpful suggestions.Frank M"Expert Analysis of Electrical Issues"
Jerry gave me an expert analysis of my electrical issues with some helpful suggestions. I expect to be following up with him soon. He was very helpful.
Frank M -
He answered all questions and explained each part of the process.Aloknath Pandya"Very Professional and Great at Communicating"
Brian was very professional and was great at communicating. He had come to do an evaluation for a new A/C unit and furnace system. He answered all questions and explained each part of the process. He had an estimate over the same day.
Aloknath Pandya -
John was a wonderful technician!Lynn Brown"John Was a Wonderful Technician"
John was a wonderful technician! I only use Generation 3 for any electrical work.
Lynn Brown -
Pat Curran was very informative and professional.Rita Monacelli"Very informative and professional"
Pat Curran was very informative and professional. Kyle Kehoe and Frank did a great job explaining everything. Would recommend this company to others. Thank you.
Rita Monacelli -
Mel Crooks from Gen 3 was an excellent technician. He was knowledgeable and explained the findings on my heater.Matt Schindler"An Excellent Technician"
Mel Crooks from Gen 3 was an excellent technician. He was knowledgeable and explained the findings on my heater. He was willing to go the extra mile to see if he could make any fixes to the heater and explained the areas it was not functioning correctly.
Matt Schindler -
Chris was extremely patient and kind in figuring out the existence of a refrigerant leak or not.R Karakousis"Thank You GEN3 and Chris"
Thank you GEN3 and Chris for today’s HVAC maintenance and for being a great Philadelphia company! Chris was extremely patient and kind in figuring out the existence of a refrigerant leak or not.
R Karakousis -
He was very prompt, very friendly and easy to talk to.Jane Bailey"Great Customer Service Skills"
Mr. Mel Crooks visited our home this morning, September 8, 2025, for the routine maintenance check-up on our HVAC system. He was very prompt and mindful of our home (he covered his shoes, which prohibited him from bringing into our home the outside dirt. We really appreciated that). He was very friendly and easy to talk to. Mr. Crooks completed his review of our heating system and informed us in layman's terms what needed to be repaired and what also could be done to have our system run even smoother. He also discussed concerns with our water heater and provided estimates on the cost to repair both systems. It was a very nice and informative visit. Great customer service skills. Thank you, Mel. Zane and Jane Bailey
Jane Bailey -
Jerry was dedicated, communicative, and worked hard to make sure everything was completed to a high standard of quality!Krishna Pai"Dedicated, communicative, and high quality"
Jerry was dedicated, communicative, and worked hard to make sure everything was completed to a high standard of quality! Would absolutely recommend working with GEN3 and will be calling them for my future electrical needs.
Krishna Pai -
Very professional and quality service from the tech Richard.Tyler Mosher"Highly Recommend!"
Had GEN3 come out to my house today to look at my AC that has been broken. Very professional and quality service from the tech Richard. Highly recommend!
Tyler Mosher -
He was a great technician and performed as a true professional during both visits.Roman Maslennikov"A Great Technician and True Professional"
Will came to our house on two separate occasions to fix electrical issues. He was a great technician and performed as a true professional during both visits. Would definitely use him and Gen 3 again.
Roman Maslennikov -
He was really great: gave me a lot of education and good information.Ruth Brown"Back to Gen3 for My Go-To HVAC"
After trying another company, I’m back to Gen3. Chris V came to check my mini split, which I thought may not have been cooling well enough. He was really great: gave me a lot of education and good information. Also, he didn’t try to upsell; very much appreciated. Back to Gen3 for my go-to for HVAC needs.
Ruth Brown -
I have used this company twice now, and I have not regretted it, and I will continue to use them.Dianese Colon-Torres"I Have Used This Company Twice Now"
So I'm pretty late to the game because this work was done almost 2 months ago, but I just wanted to say Will did a good job fixing my light in the garage and adding the extra plug so I have one in my garage because I did not have one before, and he was super awesome, polite, professional, and got the job done. Part 2: Recently, Jeff came by to give me a quote on a mini split that I hope to do in the future, and he was also really awesome, answered all my questions, and just all around an awesome person, looked into some things for me to make sure I had all of the correct and available information. I have used this company twice now, and I have not regretted it, and I will continue to use them. Also, shout out to Cindy for always following up and checking and just all around being a sweet, fun person in the office.
Dianese Colon-Torres -
Very courteous and knowledgeable. Was able to find a solution to my wiring issue and got everything sorted out quickly.John Hogan"Jerry from GEN3 Electric was fantastic"
Jerry from GEN3 Electric was fantastic. Very courteous and knowledgeable. Was able to find a solution to my wiring issue and got everything sorted out quickly. Would definitely call him back if I have other issues.
John Hogan -
He was pleasant and efficient.germaine konate"Another great member of the Gen3 team"
Joe G from GEN3 Electric promptly followed up on an issue in one of the bedrooms. He was pleasant and efficient. Another great member of the GEN3 team.
germaine konate -
Electrician Will was fantastic. He listened to my concerns and answered my many questions thoroughly.John Donges"Electrician Will Was Fantastic"
Everyone I spoke with at GEN3 were friendly and helpful. Electrician Will was fantastic. He listened to my concerns and answered my many questions thoroughly. After inspecting our setup, he presented a number of packages/price points. Once he completed the work, he showed me exactly what he did. Super satisfied!
John Donges -
Great, quick work... in and out, good service.LCA Bookkeeper"Great, Quick Work"
Great, quick work... in and out, good service. Conscientious of customer needs and goals.
LCA Bookkeeper -
Mel is very professional and explained exactly what needed correcting.Stanley Harris"Very professional and reasonable price"
Mel is very professional and explained exactly what needed correcting, and the price was very reasonable. Thanks again.
Stanley Harris -
He was very knowledgeable and showed professionalism as he got our power back on quickly.Denise Ballinger"He's our new go-to guy"
Branden was friendly and polite, good company the whole time while fixing up our faulty old panel. He was very knowledgeable and showed professionalism as he got our power back on quickly, and proceeded to kindly help us with every other problem we noticed around the house. He provided us with new outlets that we clearly needed. We've decided he's our new go-to guy for these things.
Denise Ballinger -
Work was delivered as promised in an exceptionally tidy manner.michael frechette"Work Delivered as Promised"
The workmen and estimator were all on time. Work was delivered as promised in an exceptionally tidy manner, and you couldn’t ask for two nicer guys who installed it.
michael frechette -
The gentleman that came to check out my system was professional, knowledgeable, and got the job done.Jules Miller"Professional, knowledgeable, and got the job done"
I had an issue with my central air yesterday. It was blowing warm air through the vents and the fan on the outside unit wasn’t working. I called Gen3 first thing in the morning and they sent someone out within 1 or 2 hours from the time I called. The gentleman that came to check out my system was professional, knowledgeable, and got the job done. I would definitely recommend Gen3 for any of your HVAC needs.
Jules Miller -
Richard was very prompt and had excellent communication.Aloknath Pandya"Very prompt with excellent communication"
Richard was very prompt and had excellent communication. He explained the problem well. He replaced the capacitor for the blower motor and it worked well. He also found an issue with the AC unit and found out that the compressor was broken.
Aloknath Pandya -
He came out, diagnosed the problem, and came back the next day. My experience with Chris was great!Bobbi Martin"Chris was very informative and punctual"
Chris was very informative and very punctual! I would recommend! He came out, diagnosed the problem, and came back the next day. Now I’m ready for winter! My experience with Chris was great!
Bobbi Martin -
Pete was excellent—communicative, punctual, informative, and friendly, without a condescending or patronizing tone.Chris Daly"I cannot recommend them enough"
I reached out to GEN3 over the course of a holiday weekend for an electrical repair in a rental condo we recently moved into, and cannot recommend them enough. We were able to get an appointment put together the very next day. Pete Subers was assigned to come out and help, and he was excellent. Communicative, punctual, informative, and friendly - all without coming off with a condescending or patronizing tone that you unfortunately often find in local contractors. Best part? Even though I am not the homeowner, Pete was able to bill directly to my landlord since I had already gotten prior approval from them to make the request. As a renter, this made the repair a total breeze, and I would happily use them again for any electrical needs.
Chris Daly -
Gordon was prompt, professional, and expertly explained my electric panel box!Rhonda McPhail"Prompt, Professional, and Expertly Explained"
Gordon was prompt, professional, and expertly explained my electric panel box! I was able to easily understand the breakers and wiring he checked! Thanks, Gordon, for an amazing job!😄
Rhonda McPhail -
Gordon did great work. Professional and courteous service.Alza Ml"Professional and Courteous Service"
Gordon came to install 2 Ring cameras, one in front of the house and a second in the back. Gordon did great work. Professional and courteous service. Very satisfied. Thank you.
Alza Ml -
Jerry Hines was very professional and thorough in his assessment.Bro Daryl"Very professional and thorough"
Jerry Hines was very professional and thorough in his assessment of the electrical work needed to be done. It was a pleasure to have met him.
Bro Daryl -
He was very professional and knowledgeable, answered all questions, worked thoroughly, and proposed a suitable plan to complete the project.B. Choudhry"Very professional and knowledgeable"
Will worked at our place today. He was very professional and knowledgeable, answered all questions, worked thoroughly, and proposed a suitable plan to complete the project.
B. Choudhry -
They stand behind the work they do and I felt the pricing isn’t any more expensive than other companies.Sabrina Schwartz"I Wouldn't Hesitate to Recommend Gen3"
Gen3 has done really well for me. They replaced my A/C system last year, lifting the new one to the side wall of my home. Had a small problem this week (not due to their new install); tech came out, fixed it quickly, and said it was under the warranty umbrella. The monthly service plan is well worth it as well. It provides yearly maintenance checkups on your HVAC and whole house electrical system. The techs who have been to my home are pleasant and knowledgeable, making sure they explain everything as they do it. Went over how my new unit worked and answered all of my questions. They stand behind the work they do and I felt the pricing isn’t any more expensive than other companies. The people who answer your calls and schedule are great. They call back when they say they will and do their best to get someone out to your home ASAP. I wouldn't hesitate to recommend Gen3 to anyone needing electrical/HVAC work done.
Sabrina Schwartz -
He presented a variety of options, talked through them at length, and answered all my questions.Peter Brennan"Prompt, Thorough, and Respectful"
Joshua was prompt, thorough, and respectful as he evaluated our home. He presented a variety of options, talked through them at length, and answered all my questions. I was impressed. Scott did a great job on the installation of a complicated whole house rewiring. He even patiently tolerated my multiple calls to check in on the status. I appreciate the extra effort that he put in.
Peter Brennan -
Got a 2-for-1 checkup on heating and AC and a quick deep clean of the heater.Matthew Leister"Gen3 Was Quick, Efficient, and Friendly"
Gen3 was quick, efficient, and friendly. Got a 2-for-1 checkup on heating and AC and a quick deep clean of the heater. Melvin the technician was friendly and professional. Will use again next year to clean the AC.
Matthew Leister -
Gen3 has done all of the major electrical work in my older home. I trust their work.Kristine Bompadre"I Trust Their Work"
Gen3 has done all of the major electrical work in my older home. I trust their work. Their response time is excellent, and they were able to handle all of my larger projects in a timely fashion. For my HVAC replacement, Luis Blazquez was super helpful in guiding me on my new systems.
Kristine Bompadre -
Peter was friendly, prompt, and very thorough.S. Sherwood"Friendly, Prompt, and Thorough"
Peter was friendly, prompt, and very thorough. We also got a visit quickly, and we have a challenging repair that they assured us they can handle. We’ve hired Gen 3 before for whole house knob and tube replacement and they do a good job.
S. Sherwood -
He was incredibly knowledgeable and thorough, taking the time to explain everything clearly.Dianna Infante"Branden gave us outstanding service"
Branden gave us outstanding service. He was incredibly knowledgeable and thorough, taking the time to explain everything clearly.
Dianna Infante -
Cliff quickly diagnosed the issue and formulated a plan. Within minutes, the unit was no longer leaking and was cooling appropriately.Kimberley Brown"The GEN3 team made my life less stressful"
The GEN3 team made my life less stressful! I have a 10+ year old mini split in the condo I purchased, and upon use it was leaking large amounts of water in my bedroom. I called 10 AC companies, and none would address questions or even look at the unit since they didn't install it. The representatives asked great questions about my issue so the technician could be prepared with the right tools. They even made it possible for me to get an appointment the same day. Cliff (onsite technician) quickly diagnosed the issue and formulated a plan. Within minutes, the unit was no longer leaking and was cooling appropriately. He was knowledgeable about the unit and answered every question I had. He was kind, courteous, and exuded professionalism. His knowledge of the AC systems made me consider a maintenance plan. All paperwork was sent electronically for easy record keeping. He then followed up two days later to inquire if I had any additional questions.
Kimberley Brown -
He arrived promptly when he said he would and worked methodically and cleaned up when he was finished.Mark Kline"Overall Great Experience"
Prince came out to my house to do some electrical work. He was fantastic. He arrived promptly when he said he would and worked methodically and cleaned up when he was finished. When he ran into an issue, he took his time and worked diligently to find a solution. Would definitely have him back to work on any future projects. Overall great experience.
Mark Kline -
He diagnosed the electrical issues I was facing and then fixed them quickly while explaining everything that was happening.Austin Kipp"Very knowledgeable and helpful"
Branden was very knowledgeable and helpful; he diagnosed the electrical issues I was facing and then fixed them quickly while explaining everything that was happening. He was able to install a smart light switch for me and took care to test and clean up everything when done.
Austin Kipp -
Evan was thorough in detailing the issues and ensuring I understood.Quiana"Evan Was Thorough"
Evan was thorough in detailing the issues and ensuring I understood and in giving me options.
Quiana -
Unlike some other firms, they never gave up on me and continued until the HOA approved them.wingra fang"Gordon Is a True Master Electrician"
I worked with multiple people at Gen3, and had great experiences with all of them. The HOA required a COI, and it required multiple rounds of back-and-forth consultations before it was resolved; unlike some other firms, they never gave up on me and continued until the HOA approved them. Gordon then gave me a quote which was much lower than another firm which intended to cut corners by not getting a permit, and the Gen3 team worked their way through the permit process for me. I asked if Gordon would be able to thread the line through (we were trying to replace a gas stove and needed a 220V line added) the weirdness that is hidden behind the walls of a
company's townhouse, and his manager assured me that he has never actually seen Gordon fail at anything. That record is still unbroken. Gordon is a true master electrician. The process had multiple hiccups, none of which I would consider to be Gen3's fault. I highly recommend Gordon as an electrician, and recommend Gen3 as a company. wingra fang -
Great company to work with from the time of scheduling to the work getting done was both efficient and easy.Nikhil Chinmaya"Great company to work with"
Great company to work with from the time of scheduling to the work getting done was both efficient and easy. Branden Ho was the technician we worked with and is both personable and knowledgeable. Would absolutely recommend this company and Branden for your needs.
Nikhil Chinmaya -
He communicated everything very clearly, did great work and was efficient.Josh Broderson"Did Great Work and Was Efficient"
We had Branden Ho as a technician to fix a few electrical items. He communicated everything very clearly, did great work and was efficient. Would definitely use him again for any electrical needs.
Josh Broderson -
Didn’t feel like they were trying to upsell me other services.Nicole Young"Tech Was Knowledgeable and Thorough"
Tech was knowledgeable and thorough. He explained everything well. Didn’t feel like they were trying to upsell me other services. Would use them again for my annual services.
Nicole Young -
The technicians are professional, efficient and take the time to answer all of your questions.Michael Long"Professional, Efficient Technicians"
The technicians are professional, efficient and take the time to answer all of your questions. I've had them come out twice for routine maintenance on our units and plan to continue to use them for the foreseeable future. They have a monthly service plan which covers a lot of minor fixes and gives additional discounts to larger projects.
Michael Long -
Will was super respectful and very easy to work with.Rachel Greenberg"We Had a Great Experience with GEN3!"
We had a great experience with GEN3! Will was super respectful and very easy to work with. Our lights look great! We would highly recommend!
Rachel Greenberg -
Chris Vayda conducted my summer HVAC and seasonal heating maintenance and was nothing short of great.Terry"Nothing Short of Great"
Chris Vayda conducted my summer HVAC and seasonal heating maintenance and was nothing short of great. He was thorough, but efficient. Chris was very personable, friendly, and respectful. I am glad he was the technician who worked on my units. If I could request, he would be the person I ask for future appointments!
Terry -
If you want a job done correctly, code compliant, and no mistakes or regrets this is the company to go with.W"Gen3 Electric & HVAC is a phenomenal company"
Gen3 Electric & HVAC is a phenomenal company. Their service, estimate, and work is commendable. Joshua T, the technician, was professional, knowledgeable, and a great expert electrician to work with on my project. If you want a job done correctly, code compliant, and no mistakes or regrets this is the company to go with. Safety of your home, property, or business is priceless; they understand that.
W -
They were very helpful and explained the benefits of a new system.Laci TheDog"Very helpful with my AC unit upgrade"
I'm really glad to have had Chris Vayda and Robert Zambrano help me with an upgrade on my AC unit. They were very helpful and explained the benefits of a new system. They also set up a system which met my needs at a good price.
Laci TheDog -
They are so professional, friendly, did excellent work, cleaned up meticulously and were extremely tolerant of our silly dog.Lisa Solis"Highly Recommend This Company"
Robert and Chris from GEN3 were out today to update my electrical. After decades of a fuse box, our house now has a breaker box with 200 amp service! They are so professional, friendly, did excellent work, cleaned up meticulously and were extremely tolerant of (and amused by) our silly dog. I had the utmost trust and confidence in them and GEN3. Bonus…my son can now plug his guitar in the basement without unplugging my dryer. Highly recommend this thoughtful, thorough and highly competent company. Thank you!
Lisa Solis -
Dave C. and Bryce were professional, efficient, and kept us informed every step of the way.Mia Kimmich Mitchell"We Had a Great Experience with GEN3"
We had a great experience with GEN3! Dave C. and Bryce were professional, efficient, and kept us informed every step of the way. They worked quickly and were also very kind and considerate with our pets, which we really appreciated. Evan came out to provide our quote and was clear, helpful, and easy to work with as well. Overall, everything went smoothly and we’d definitely recommend them.
Mia Kimmich Mitchell -
He was on time, friendly, clearly explained what he needed to do, and offered some additional features with no pressure to buy.Ed Hughes"PAUL Diagnosed an AC Electric Problem"
PAUL recently diagnosed an AC electric problem I had that four other attempts by other AC technicians failed to do. He was on time, friendly, clearly explained what he needed to do, and offered some additional features that would enhance the performance of our system with no pressure to buy. Wish we had called GEN3 in the first place when the new system was installed!
Ed Hughes -
Very happy with my service, and kudos to Paul for being a great technician.Eduardo Hernandez"Very Happy With My Service"
Technician Paul came by today to diagnose my AC unit. Paul was timely, efficient, respectful, and most of all very knowledgeable! He diagnosed my AC and got to work immediately. He ensured he completed a thorough analysis of my AC system, which gave me peace of mind. Very happy with my service, and kudos to Paul for being a great technician.
Eduardo Hernandez -
He was highly informative and did a very thorough job.Donald Spector"Highly Informative and Thorough"
Steve Mascaro just completed the annual HVAC maintenance on both my primary and mini-split systems. He was highly informative and did a very thorough job. He was careful around my house and was totally professional.
Donald Spector -
Robert was on time, very professional and informative.yorkotry"Very professional and informative"
Robert was on time, very professional and informative. The free evaluation was fine, but he also suggested a device to automatically shut off the HVAC if there was water leakage. This was installed. I would definitely recommend him.
yorkotry -
Robbie was awesome and spent all day fixing my AC.Molly Eichel"Robbie Was Awesome"
Robbie was awesome and spent all day fixing my AC. Really appreciate the service.
Molly Eichel -
Cliff was great! He arrived promptly and took his time with diagnostics.Roseline Terebo"Cliff Was Great!"
Cliff was great! He arrived promptly and took his time with diagnostics, identified the problem, and fixed it! Also very patient in explaining HVAC terms that sound like a foreign language to me. Overall, great service! Highly recommend!
Roseline Terebo -
That kind of integrity and follow-through is hard to find, and it left me with confidence in their customer service.Willie Bady"Honesty and Professionalism"
I had an issue with my HVAC system that GEN3 came out to look at. While they weren’t able to solve the problem in the end, I really appreciated their honesty and professionalism. They clearly explained the situation, and when it became clear a fix wasn’t possible, they promptly processed the refund exactly as promised. That kind of integrity and follow-through is hard to find, and it left me with confidence in their customer service. I would definitely consider them again in the future.
Willie Bady -
He figured out our issue right away and provided multiple solutions for us at different price points.Kristen Dietz"Excellent Experience with Our HVAC Technician"
Had an excellent experience with our HVAC technician, Paul Browne. He was on time and incredibly courteous. He figured out our issue right away and provided multiple solutions for us at different price points so we could pick what worked best for our budget. Highly recommend him!
Kristen Dietz -
Outstanding service. Thank you, Mike, for explaining everything so well.Betty Holmes"Outstanding service"
Outstanding service. Will use GEN3 Electric services again. Thank you, Mike, for explaining everything so well. I will be using GEN3 Electric again. You are the best.
Betty Holmes -
I have several properties around town; I will not use anyone else.Chris Thompson (Chris)"Mel was unbelievable"
Mel was unbelievable. He was patient, effective, efficient. I have several properties around town; I will not use anyone else. That’s honest. You all were fantastic; he was even better. Thank you.
Chris Thompson (Chris) -
From the moment he arrived, he was professional, courteous, and extremely knowledgeable.Clifford Raymond"I can’t say enough great things"
I can’t say enough great things about Richard, my HVAC technician from GEN 3. From the moment he arrived, he was professional, courteous, and extremely knowledgeable. What really stood out was how thorough he was; he didn’t just get the job done quickly, he took his time to explain everything he was doing along the way. That level of communication and care made a huge difference, and it gave me complete confidence that the work was being done right. If you’re looking for someone who knows their stuff, is respectful of your home, and takes pride in their work, Richard is your guy. Highly recommend GEN 3 and especially Richard for any HVAC needs!
Clifford Raymond -
Mr. Gordon was polite, attentive, had good eye contact, and was very knowledgeable regarding my electrical issues.Terrilynn Burley"Polite, Attentive, and Very Knowledgeable"
Mr. Gordon was polite, attentive, had good eye contact, and was very knowledgeable regarding my electrical issues. In addition, Mr. Gordon described each issue in layman terms that I fully understood. He also searched for the connection needed to supply power to one of the few electrical components without destroying my property and interior home. I look forward to meeting Mr. Gordon, the electrician, to complete the work required for me. Lastly, I chose Gen3 company from other companies based on the knowledge, professionalism, accurate time of arrival, and mostly because Matt answered my text at 3 a.m. or so after I had texted the company at 3-something a.m. 😀
Terrilynn Burley -
Mel from GEN3 had our air conditioner working again within a couple of hours of calling.Steven Vena"Very Happy With the Service"
Mel from GEN3 came out and had our air conditioner working again within a couple of hours of calling. He refilled our system with Freon and added a leak sealer. Very happy with the service and the quickness that they had us back up and running.
Steven Vena -
Communicated well, assessed and troubleshooted, and showed me the issue once he found it.Rich Beck"Joe H was a fantastic technician"
Joe H was a fantastic technician. Communicated well, assessed and troubleshooted, and showed me the issue once he found it. Then fixed it and left the area clean and as found.
Rich Beck -
Gen3 arrived within 30 minutes of an urgent issue with my AC power line and repaired it effectively and efficiently!Meredith Auten"Outstanding, Efficient Repair"
Gen3 arrived within 30 minutes of an urgent issue with my AC power line and repaired it effectively and efficiently! Paul Browne did an outstanding job! He was so knowledgeable, experienced, and did excellent work!
Meredith Auten -
Dave C did excellent work, fast, professional, and efficient.Andrew Leib"Excellent work, fast and professional"
Dave C did excellent work, fast, professional, and efficient. Everything looks great and works perfectly. Will be using them again for sure.
Andrew Leib -
We went without AC for a full day - I called Gen3 and they had someone here in less than 2 hours.John Capizzi"Cliff Was the Best!"
Cliff was the best! It was not easy to get to our AC unit and he found a way. We went without AC for a full day - I called Gen3 and they had someone here in less than 2 hours. Thank you so much Gen3 and Cliff!!!!
John Capizzi -
They're consistently setting the bar on service.Sean Korman"Consistently Setting the Bar"
Had another great visit from GEN3. They're consistently setting the bar on service.
Sean Korman -
Jeffrey was very concise with the exam of our HVAC system.Ursula Hobson"Very concise HVAC system exam"
Jeffrey was very concise with the exam of our HVAC system and made several practical suggestions. He was courteous and friendly.
Ursula Hobson -
The young man was very knowledgeable, professional, and answered my questions.Mr. C."The 5-stars are well deserved"
The 5-stars are well deserved. The young man was very knowledgeable, professional, and answered my questions.
Mr. C. -
Cliff has been very responsive to all my AC needs.Beth"Very responsive and professional"
Cliff has been very responsive to all my AC needs. He was very professional and pleasant.
Beth -
Very efficient and professional. Instructions were very clearly laid out.John Semley"Eric and Luis Did a Terrific Job"
Eric and Luis did a terrific job! Set up our new system within two days of the old one totally kicking. Very efficient and professional. Instructions were very clearly laid out. And they were punctual as well!
John Semley -
He really showed he cared. For me that is huge because it lets me know I made the right decision financially.Jesse Paine"He Was Great and Very Helpful"
Branden Ho came and checked my outlets for my home so that I can have an electric charger for my wife’s car. He was kind, informative, and very helpful. I am normally skeptical about having people come work on stuff. He, however, was great. He helped me understand my electrical panel better. He also helped us make a good decision so that the house would grow in value after doing this. I would highly recommend him to anyone. He really showed he cared. For me that is huge because it lets me know I made the right decision financially and that it’s more than just a job to him. It’s about customer service and helping people, and he did a great job. He will be coming out next week to help get it all set up, and I am excited for it to happen and glad it will be Branden Ho doing it.
Jesse Paine -
Clear, on time, reliable.Walker Lee"Communication Is Always Excellent"
This is my third time using GEN3 for a project. Communication is always excellent. Clear, on time, reliable.
Walker Lee -
He was friendly and efficient. He also answered all my questions I had and showed photos of before and after.PackSun"Excellent service!"
Jonathan Rosario came out to service my AC unit. He was friendly and efficient. He also answered all my questions I had and showed photos of before and after. Excellent service! I also had Robert Thompson replace my electrical panel. The project was completed within the estimated time, which was from about 8 a.m. to 4 p.m. He was also friendly, efficient, and knowledgeable.
PackSun -
Overall, I highly recommend Gen3, and especially Brian!Robert Walto"I highly recommend Gen3, and especially Brian"
We hired Gen3 to clean our mini split units. Their process was very smooth, from contact, to scheduling, to completing the work. The technician for our job, Brian, was very polite, professional, and knowledgeable. Some issues were encountered which required the work to be completed during a second visit. Brian ensured our system was functional before leaving on day 1. Gen3 even provided us a discount for future work due to the inconvenience of requiring a second day of work. Overall, I highly recommend Gen3, and especially Brian!
Robert Walto -
He arrived quickly and diagnosed the problem with our compressor fan within a few minutes.Michael Krebs"Service Was Outstanding"
Steve was excellent. He arrived quickly and diagnosed the problem with our compressor fan within a few minutes. He completed the install of the new part and walked me through the whole process. Service was outstanding.
Michael Krebs -
Will was very helpful explaining everything to us.Dave Rieth"Extremely Knowledgeable Technician"
Will was very helpful explaining everything to us. Extremely knowledgeable technician!
Dave Rieth -
Gordon was top notch. Above and beyond.Andres Ponce"On a scale from 1 to 10, he is 11"
Gordon was top notch. Skill with great personal skills. Fixed my problem immediately and gave options to improve my electrical system further. On a scale from 1 to 10, he is 11. Above and beyond.
Andres Ponce -
Richard was great – in and out and explained everything in a professional manner.Asa Lewis"Richard was great"
Richard was great – in and out and explained everything in a professional manner. Would recommend.
Asa Lewis -
Paul was an excellent technician who serviced our needs with great speed and care!Jonathan Shakerchi"Will 1000% call him again"
Paul was an excellent technician who serviced our needs with great speed and care! He fixed a drainage issue, and a week later when we had a different issue, he came promptly the next day with no extra service charge. He gave great care to us, his customers, from his professional scenario planning and easy-to-understand explanations. Will 1000% call him again for my future repairs and would recommend him to anyone looking for help!
Jonathan Shakerchi -
He was kind, patient, pleasant, clean, and took very much attention to the details of his work.Rita Stella"Cliff Everitt to the Rescue!"
Cliff Everitt to the rescue! Cliff came by to check on my busted up AC. He was kind, patient, pleasant, clean, and took very much attention to the details of his work. I have only positive and happy things to say. He was here for a few hours, but left my home feeling cool and refreshing. Thanks, Cliff!
Rita Stella -
Cliff came out same day to save the day!Ryan Davis"Cliff Came Out Same Day"
Cliff came out same day to save the day! Got the AC working in the middle of the summer in less than 5 hours from the time I called GEN3.
Ryan Davis -
He was efficient, showed up right on time, and the price was very fair.Matthew Schwartz"Highly Recommend"
Richard Allen did a great job installing an EZ Trap drain line for me. He was efficient, showed up right on time, and the price was very fair. Highly recommend!
Matthew Schwartz -
He was thorough and offered multiple explanations and options so that I could understand what is actually going on.Ryan O'Laughlin"Brandon Was Absolutely Incredible"
Brandon was absolutely incredible. He was thorough and offered multiple explanations and options so that I could understand what is actually going on and what I could do. He was also very kind and very gentle with our house pets.
Ryan O'Laughlin -
We without a doubt recommend Gen3 to anyone (especially those who need a rewire for an older home).Raina Haas Grace"We have the highest praise for Gen3"
We have the highest praise for Gen3 and their electrical work!! Mike, Dan, Joe, and Steven - THANK YOU! After an almost month-long project, we have a lot to recap: My husband and I purchased a much older home and found ourselves in over our heads trying to make sense of the previous owners' DIY electrical jobs throughout the house. After having a very unfortunate experience with another electric company, we contacted Gen3. Mike came to the house to conduct an estimate and was beyond thorough. We had major concerns about safety, and he spent about 3 hours testing every individual outlet, switch, breaker, etc... AND he explained everything so well. He highlighted major safety concerns and considerations for us with respect to making the house as safe as possible (given the old cloth wiring) prior to move-in. Mike also provided us with thoughtful solutions for updating and incorporating new overhead lighting and light placement. We knew we were going end up having to spend a considerable amount of our renovation budget on electrical, and we found the estimate from Mike's visit to be reasonable given the scope of work. Since we were out of town when the work was set to begin, Mike came back prior to our start date to conduct a walk-through of the project with the install manager Dan, who would be present with the electricians working on the job while we were away. Dan was wonderful, and we felt confident we would be in good hands, despite not being home while the project started. Joe and Steven - you did such a phenomenal job!!! From being at the house during the bulk of the project, I witnessed firsthand the care, expertise, and attention to detail that you put in each day. We know this was not an easy scope of work to say the least, and we are so grateful for your ability to not just get it done, but get it done RIGHT. Dan also came multiple times to check on the progress himself and even stepped in to help out, showing how much the Gen3 team cares about their clients. We, without a doubt, recommend Gen3 to anyone (especially those who need a rewire for an older home). Thank you immensely to the entire team! Hopefully we won't ever have a project as big of a beast as this one was, but we definitely look forward to working with you again!
Raina Haas Grace -
Will addressed my needs and exceeded my expectations.santo apa"Will exceeded my expectations"
A+++ Will addressed my needs and exceeded my expectations. He explained everything perfectly. I would use him in a second!!
santo apa -
We were impressed with the level of service and effectiveness of our now cleaned and repaired AC unit!Anneliza Kaufer"Rich Was Fantastic and Thorough"
Rich was fantastic and so thorough! We were impressed with the level of service and effectiveness of our now cleaned and repaired AC unit!
Anneliza Kaufer -
Appreciated his thoroughness and willingness to answer my many basic questions!Andrew F Abbott"GEN3 Is Our Go-To"
Jordon Kuzowsky completed our annual GEN3 Electric maintenance inspection… appreciated his thoroughness and willingness to answer my many basic questions! We are also GEN3 HVAC annual maintenance members, and they have completed 6 projects for us. Obviously, GEN3 is our go-to. Always professional, punctual, and a pleasant experience.
Andrew F Abbott -
He was in and out in 30 minutes, pleasant to talk to, and nice to my cats.Dustin Kidd"Fast, Friendly AC Repair"
My AC stopped working for no obvious reason. I called at 12:30 p.m. on a Monday and Brian was there 3 hours later. He identified the problem (the condenser unit) and had the replacement part in his truck. He was in and out in 30 minutes, pleasant to talk to, and nice to my cats. I definitely recommend them!
Dustin Kidd -
Joe was on time, courteous, knowledgeable, and super helpful, taking time to explain everything and made reasonable recommendations.Nook Bakery"Highly recommend preventive HVAC plan"
This review is for our home. Joe was on time, courteous, knowledgeable, and super helpful, taking time to explain everything and made reasonable recommendations. Highly recommend having a preventive maintenance plan for HVAC from GEN3.
Nook Bakery -
He meticulously checked everything and advised me on how to effectively use the system.Rueben Das"He meticulously checked everything"
Paul came to inspect my HVAC system, which was not in use for a couple of years. He meticulously checked everything. Thankfully, my system is functioning well. He advised me on how to effectively use the system. I will definitely use GEN3’s service in future.
Rueben Das -
My tech Branden Ho was very knowledgeable and immediately gave me the confidence that we would solve my problems.Freddie Lozzi"Good, Clean, Efficient, and Professional"
My tech Branden Ho was very knowledgeable and immediately gave me the confidence that we would solve my problems. Good, clean, efficient, and professional work!
Freddie Lozzi -
He was professional, courteous, and patiently answered all of my questions.Angela Ramsey"Did a great job"
The electrician Prince that upgraded my outlet and reinforced my fuse box did a great job. He was professional, courteous, and patiently answered all of my questions. The office staff called after the work was completed to ask if I was satisfied. I appreciated that type of customer service.
Angela Ramsey -
This is the second time I've used GEN3, and they are always awesome.Liam Lair (he_him)"Always Awesome"
This is the second time I've used GEN3, but first time I've used GEN3 for electric (first time was for HVAC), and they are always awesome. The central office is super communicative, and Will Schrier was our tech - he was great. Super knowledgeable and kind. Highly recommend for Will and GEN3 in general.
Liam Lair (he_him) -
He saw the problem immediately and stayed until he was certain that it was fixed.Michael Zinni"We Were Exceedingly Happy with Brian"
We were exceedingly happy with Brian. He saw the problem immediately and stayed until he was certain that it was fixed. He took the time to explain what he was doing. I highly recommend this service.
Michael Zinni -
Our service person Brian was a good communicator and diligent worker.Cheryl Richt"Very reliable and friendly service"
Very reliable and friendly service. Our service person Brian was a good communicator and diligent worker. He was determined to identify and fix our mini split problem.
Cheryl Richt -
Gordon was prompt and professional - greatly appreciated!Charles Devita"Prompt and professional"
Had them come for an estimate for a generator hookup install. Gordon was prompt and professional - greatly appreciated!
Charles Devita -
They are honest, diligent, and affordable.Adam Forbes"Gen 3 Is Truly the Best"
Gen 3 is truly the best! They do incredible work. Gen 3 came out to fix our AC when no one could. They are honest, diligent, and affordable. Their staff is kind and excellent with communication! They even take the time to support the community and kids programs. I highly recommend Gen 3 to anyone who needs heating, AC, or other repairs.
Adam Forbes -
Took his time to explain what was needed in a calm and friendly manner.ANTONY Cruz"Detailed, Quick, and Professional"
Mike J. was detailed, quick, and professional on his electric review of my house. He took his time to explain what was needed in a calm and friendly manner. He also gave me options on how to proceed. He was on time, professional, and detailed. Thanks! Ileana
ANTONY Cruz -
Cliff was highly knowledgeable and helped me work through the maintenance issue.Brian McKinney"Highly knowledgeable and helpful"
Cliff was highly knowledgeable and helped me work through the maintenance issue with 2 AC units. Thanks!
Brian McKinney -
Will was thoughtful, strategic, and fast.Joseph Barone"Thoughtful, Strategic, and Fast"
Will was thoughtful, strategic, and fast. Did a great job providing efficient solutions to many problem areas in our basement!
Joseph Barone -
Steve was very easy to communicate with and walk through options available.John Vogel"Steve Was Very Easy to Communicate With"
Steve was very easy to communicate with and walk through options available. He explained the diagnostics and made clear recommendations.
John Vogel -
He explains everything that he does or needs to be done.V. b"Jeff Wilber Is a True Professional"
Jeff Wilber is not only a professional, he is truly a good person. I am blessed to have made his acquaintance twice. He explains everything that he does or needs to be done. He will not waste your time with fluff words or nonsense. Thank you, Jeff, for your advice.
V. b -
Joe Bell from Gen3 was extremely helpful with the HVAC maintenance.Tim Baldwin"Extremely Helpful HVAC Maintenance"
Joe Bell from Gen3 was extremely helpful with the HVAC maintenance. He was kind enough to show pictures and explain everything he found during his assessment! Will definitely be using them in the future!
Tim Baldwin -
Matt fixed my AC unit circuitry and was very professional.Stephen Cai"Excellent service and highly recommended"
Excellent service and highly recommended. Matt fixed my AC unit circuitry and was very professional.
Stephen Cai -
On time, thorough, and professional.Francis Lawall"Robbie Hague Did a Great Job"
Robbie Hague for GEN3 did a great job. On time, thorough, and professional. Great experience!
Francis Lawall -
Jordan very nice and thorough and thoughtful.johanes enno"Jordan was very nice and thorough"
Jordan very nice and thorough and thoughtful, not rushing to do his thing.
johanes enno -
Jonathan Rosario was very conscientious and did a great job cleaning our 4 mini split units.Alyssa Garnich"Very conscientious and did a great job"
Jonathan Rosario was very conscientious and did a great job cleaning our 4 mini split units. It was a lengthy job with a few unexpected hiccups (no fault of his), and he took these in stride and still provided the service the same day. He was polite and had a positive attitude.
Alyssa Garnich -
He was punctual, explained the process, kept me updated, and left the work area spotless.Paul"Nell with GEN3 did a great job"
Nell with GEN3 did a great job. He was punctual, explained the process, kept me updated, and left the work area spotless when the job was finished.
Paul -
Only tech I will implicitly trust.Michael Fowler"Joe was fantastic"
On time, easy setup. Joe was fantastic. Only tech I will implicitly trust. 👍
Michael Fowler -
Mel C was quick and efficient at fixing my HVAC issues!kevin jenkins"Quick and efficient HVAC fix"
Mel C was quick and efficient at fixing my HVAC issues! Great people and great service, can't recommend enough.
kevin jenkins -
Branden was a great electrician and very thorough with his work.kingston lee"Branden Was a Great Electrician"
Branden was a great electrician, explained everything that was going on and the process. He also noticed other potential issues while doing the evaluation and pointed them out to me. Very thorough with his work!
kingston lee -
Paul was tremendously professional, informed, friendly, and thorough.Caran Hartsfield"Tremendously professional, informed, friendly"
Paul was tremendously professional, informed, friendly, and thorough. A much-welcomed delight in our crisis. Thank you!
Caran Hartsfield -
Very polite, on time, knowledgeable!Melinda Leo"Very polite, on time, knowledgeable"
Received assistance with replacing old furnace. Very polite, on time, knowledgeable!
Melinda Leo -
So happy to be a Gen3 customer and have the service membership.Marilyn Candeloro"Gen3 team is the best!"
Gen3 team is the best! So happy to be a Gen3 customer and have the service membership.
Marilyn Candeloro -
Jeff was exceptional. He truly knows his stuff and explained everything thoroughly until we understood the problem.Ernie Anziano"Truly Very, Very Professional"
Jeff was exceptional. He truly knows his stuff and explained everything thoroughly until we understood the problem. We aren’t technically inclined, but due to his thorough explanation we now know what our options are. Truly VERY, VERY PROFESSIONAL.
Ernie Anziano -
Matt serviced our split system A/C—he was knowledgeable, explained everything he needed to do, and left our condo without a trace.Stephen Schaffzin"Once again a good experience with GEN3"
Once again a good experience with GEN3. Matt serviced our split system A/C—he was knowledgeable, explained everything he needed to do, and left our condo without a trace of his work left behind. …and again: Jordan came out to quote on a ceiling fan installation. The first problem he encountered was the electrical configuration in a 100-year-old building—it appeared to be a no go. Undaunted, he discussed the issue with his manager and came up with a solution. Great service, pleasant company, problem solved. And again…Jordan returned and did a great job. He also suggested additional work which was completely appropriate considering our building is 100 years old.
Stephen Schaffzin -
He diagnosed the problem, gave me clear options, and did the work thoroughly.Mark Wheeler"Highly recommended for HVAC work"
Joe was fantastic. He diagnosed the problem, gave me clear options, was well versed in Philly rowhome complications and pricing, and did the work thoroughly. He explained all the tasks, provided before and after pics, and was incredibly courteous. Highly recommended for HVAC work!
Mark Wheeler -
Steve was my technician, and he was extremely thorough.Brett Baker"Steve Was Extremely Thorough"
Steve was my technician, and he was extremely thorough and helped me problem-solve what my issue was. He also gave helpful tips about how to maintain my HVAC units moving forward.
Brett Baker -
Excellent service as always from GEN3. Awesome team!Ben Stango"Excellent Service as Always from GEN3"
Excellent service as always from GEN3. Mike Janiszewski did a great job scoping out the electrical project, and the work by Rob Thompson, Earnest Jordan, Scott Chieu, Mike Gutierrez, Kevin Daly, Dan Giuliani, and the rest of the crew were exceptional workers. Rob Zambrano was fantastic addressing an old heater, and Brian Johnson, Matt Gatens, and Paul Browne were excellent with HVAC work. Sorry for anyone who I have forgotten. Cheers to all them! Awesome team!
Ben Stango -
He was diligent, professional, and friendly.Steven Mangine"Brian Did a Great Job Servicing Our AC"
Brian did a great job servicing our AC!!! He was diligent, professional, and friendly. A true expert! Highly recommend.
Steven Mangine -
The price did give some heartburn, but after seeing the detailed cleaning, it was definitely worth the price.Brandy Huttchings"I Like It Clean"
I will keep this short and sweet! I am a new customer. I joined the GEN3 membership program. I find the price reasonable and not difficult to add to the monthly budget. I scheduled my summer inspection for my mini split system. Brian Johnson arrived on time. He was friendly to me and my two cats. I did not have to ask him to cover his shoes, which was really pleasant. I love when people are clean while working in my house! Brian completed his inspection and advised that 2/4 mini splits need a deep clean. The price did give some heartburn, but after seeing the detailed cleaning, it was definitely worth the price. Again, Brian was very friendly and efficient. Again, Brian cleaned behind himself; again, I like it clean. I have scheduled my winter inspection with Brian.
Brandy Huttchings -
Really great guy and took care of everything that needed to be addressed.Adrian Nadraga"Really great guy"
Jonathan came by to do maintenance on my cooling system. Really great guy and took care of everything that needed to be addressed. Thanks again, Jonathan.
Adrian Nadraga -
Chris was able to come out within hours of me calling GEN3 to diagnose an HVAC issue.Joi"Another Fantastic Experience with GEN3"
Another fantastic experience with GEN3. Chris was able to come out within hours of me calling GEN3 to diagnose an HVAC issue. He was thorough and very kind.
Joi -
Gen 3 was really professional and helpful in solving our tankless water heater problems.Rick Thornburg"Really Professional and Helpful"
Gen 3 was really professional and helpful in solving our tankless water heater problems. We decided on a new unit and Rome was the best to deal with! Highly recommend! Will continue to use in the future.
Rick Thornburg -
I found him to be highly knowledgeable and very professional in his approach.LEANORA BARNES"Highly knowledgeable and very professional"
I recently had a service visit from a GEN3 technician named Melvin Crooks. I found him to be highly knowledgeable and very professional in his approach. He was also polite throughout the visit. Based on this experience, I would recommend both the company and Melvin as a technician. Although I don’t often leave reviews, I feel that this company deserves recognition because they distribute five stars and very exceptional service.
LEANORA BARNES -
Brian came out to check our AC and was thorough and friendly.Steve Siwy"A great experience"
Brian came out to check our AC, and was thorough and friendly. He did a great job explaining what he was doing, and explaining his suggestions for maintenance, repairs, and possible upgrades at the end of the appointment. A great experience, as home maintenance visits go.
Steve Siwy -
They've been easy to deal with, quick to schedule, and their work has been good.Ryan Degnan"They've been easy to deal with"
I've used Gen3 for two larger projects (whole home outlet/switch/light replacement). They've been easy to deal with, quick to schedule, and their work has been good. Mike, Joe, and Steven have been great to work with.
Ryan Degnan -
Joe was able to fix my leaky air conditioning.Zach St. Pierre"Fixed My Leaky Air Conditioning"
Joe was able to fix my leaky air conditioning. Fantastic job.
Zach St. Pierre -
I have complete confidence in his decision as to what needs to be done.Ken Hewlett"I Have Complete Confidence in His Decision"
Josh came out, checked the electric, and gave me a complete rundown of what needed to be done. He sounds very experienced and knew what he was doing. When and if I have the work done, I hope Josh will be the one either doing the job or supervising it. I have complete confidence in his decision as to what needs to be done.
Ken Hewlett -
He was professional, worked efficiently, communicated well, kept things clean and was very kind.Mary Alati"Will did a great job"
Will did a great job making sure two bedrooms in our home were made safe and functional. He was professional, worked efficiently, communicated well, kept things clean and was very kind. Thank you, Will! We can rest easier knowing things are much safer in our older home now.
Mary Alati -
Paul was knowledgeable and efficient and fixed quickly what other HVAC person couldn’t.David Fell"Great experience with HVAC repair"
Great experience with some HVAC evaluation/repair. Paul was knowledgeable and efficient and fixed quickly what another HVAC person couldn’t. Would highly recommend GEN3, especially Paul.
David Fell -
Jeff was great at coming up to creative solutions.Justin McDaniel"Great Creative Solutions"
Jeff was great at coming up with creative solutions for my difficult project.
Justin McDaniel -
Responsive, diligent, clean, and honest.Warren Isom"Responsive, Diligent, Clean, and Honest"
I want to give a strong word of thanks to Mel Crooks, Pat Curran, and Charles Smith with his partner who removed an old, poorly installed unit and replaced it with a new A/C system. Responsive, diligent, clean, and honest. I expect to be happy with their work for the next 15–20 years.
Warren Isom -
Timely and professional. Solved our problem in a time of need.Trent Thompson"Timely and Professional"
Timely and professional. Solved our problem in a time of need and provided great insight into future solutions as well.
Trent Thompson -
He is very thorough to help me solve my problems and ensure my system is working properly.Nicole T"Excellent service from Chris at GEN3"
I have had excellent service from Chris at GEN3 with my HVAC. I have had him come multiple times, and he is very thorough to help me solve my problems and ensure my system is working properly.
Nicole T -
He was very polite and knowledgeable and explained what the issue was and potential paths forward.Patrick Scherer"Very Polite and Knowledgeable"
Chris was super helpful today. He showed up right on time and was able to fix my issue quickly. He was very polite and knowledgeable and explained what the issue was and potential paths forward. I would highly recommend him and Gen3!
Patrick Scherer -
Very pleasant, very clear with his explanations and I was very pleased with his visit.Greg Mark"Every one has been incredibly positive"
Matt Gatens came over to check in on my recently installed HVAC. He was quite expert in his HVAC knowledge and was committed to checking everything out, including popping up to the roof to test the pressure and operation of the condenser. Very pleasant, very clear with his explanations and I was very pleased with his visit. I have had several opportunities to work with GEN3 and every one has been incredibly positive.
Greg Mark -
Everything was explained well and completed as it had been explained to me.Tom Delorenzo"Prompt, Efficient, Professional Service"
Prompt, efficient and professional service. Everything was explained well and completed as it had been explained to me. I've used Gen 3 in the past and will continue to use them for my electrical service needs.
Tom Delorenzo -
Have had many good experiences with GEN3 and Brandon H.Shaw Levin"Many Good Experiences With GEN3"
Have had many good experiences with GEN3 and Brandon H, who helped us out again, was on time, friendly, and did good work. Thank you!
Shaw Levin -
Gen3 got a technician out quickly and Cliff did a great job!Izzy Castiglioni"Cliff Did a Great Job"
Gen3 got a technician out quickly and Cliff did a great job! I appreciated the attention to detail. Would recommend working with them.
Izzy Castiglioni -
From the office to the field, everyone was a pleasure to work with.Danae S."My entire experience with Gen3"
My entire experience with Gen3 has been a pleasure from start to finish. From calling on the phone to setting & setting my first consultation, then Mike coming out for the consultation and explaining everything, down to Ed & Ed completing the installation! From the office to the field, everyone was a pleasure to work with. Fast, efficient, and not trying to “hit you over the head” to spend more! Thank you all!
Danae S. -
He was knowledgeable and informative without being judgemental and fully explained all the recommendations he was making.Lauren Peters"Extremely Helpful and Knowledgeable"
Josh Trisdorfer came out and was extremely helpful in providing me a full suite of solutions to my issue. He was knowledgeable and informative without being judgemental and fully explained all the recommendations he was making. I felt comfortable discussing options and asking questions with Josh and look forward to having the team come out to complete the work.
Lauren Peters -
Very helpful and explained everything that happened and the best, most cost-effective way to handle the problem.Lance Miller"Very Helpful and Explained Everything"
Robbie came over and addressed all our issues, concerns, and questions. Very helpful and explained everything that happened and the best, most cost-effective way to handle the problem.
Lance Miller -
Mel is professional, punctual, and was able to identify and solve our problem quickly.andrew napolitano"Professional, Punctual, and Respectful"
Mel is professional, punctual, and was able to identify and solve our problem quickly. He was gracious enough to talk me through his troubleshooting process, the details of my unit, and the fix. He kept a clean worksite and was very respectful of our home. Would recommend to anyone!
andrew napolitano -
He was friendly, professional, and incredibly knowledgeable.colin kelso"We felt confident in his work"
Paul was absolutely great! He was friendly, professional, and incredibly knowledgeable. He took the time to explain everything that was going on with our system in a way that was easy to understand, which we really appreciated. It’s clear he cares about doing the job right and making sure his customers feel informed and comfortable. We felt confident in his work and will definitely be reaching out to him again for any future HVAC needs. Highly recommend!
colin kelso -
He was friendly and professional and got all of our ACs working properly.Noelle Allen"Cliff at Gen 3 Did Great Work for Us"
Cliff at Gen 3 did great work for us! He was friendly and professional and got all of our ACs working properly. He made really good recommendations for upgrades. I'm super happy about the UV lights in particular, especially since I have an older dog and a cat that sometimes has breathing issues. Thank you, Gen 3, for ACs that work well and for helping us with cleaner air!
Noelle Allen -
Matt helped solve a couple unrelated problems today with expedience and professionalism.Michael Giulioni"Expedient and Professional Help"
Matt helped solve a couple unrelated problems today with expedience and professionalism. He also shared some great information about how our units work that we were unaware of. Thanks, Matt!
Michael Giulioni -
Joe Harkins came in and solved all of our issues.Steve Dentler"Simply excellent work"
Joe Harkins came in and solved all of our issues. He's competent and neat. Simply excellent work. Highly recommend.
Steve Dentler -
Nell explained what the inspection included, then listened to our needs.Charles Jones"Nell Explained the Inspection Clearly"
As part of our residential contract with Gen 3, we met with Nell at our home to inspect the home's electrical system and discuss our needs. Nell explained what the inspection included, then listened to our needs. He then went about the inspection in a systematic manner and asked questions about our needs. He then drew up a proposal of action items, which he left with us. Later that evening, we received the estimates of the cost of the different items.
Charles Jones -
A good friend of mine recommended this company for any HVAC issues, and they did not disappoint!Robin Kronick"They Did Not Disappoint!"
A good friend of mine recommended this company for any HVAC issues, and they did not disappoint! I will only be using them in the future... honest, updated me as to when they would be arriving, and explained it to me that made sense!
Robin Kronick -
Jeff was incredibly professional, knowledgeable, and courteous from start to finish.Jessica Campbell"I couldn't be more impressed"
I recently contacted GEN3 Electric & HVAC for an electrical work estimate, and I couldn't be more impressed with the experience. Jeff, who handled the estimate, was incredibly professional, knowledgeable, and courteous from start to finish. He arrived right on time, explained everything clearly, and took the time to answer all of my questions without rushing. What stood out the most was Jeff's honesty and thoroughness - he didn't try to upsell anything unnecessary and made sure I understood all the options available. It's clear that GEN3 values transparency and customer satisfaction, which made me feel confident and respected as a client. While this visit was just for an estimate, the level of service I received so far has already made a strong impression of the high quality level of electrical service they provide.
Jessica Campbell -
He was kind and patient and extremely knowledgeable!Michele Christian"Amazing experience with my Gen 3 Tech"
I had an amazing experience today with my Gen 3 Tech! He was kind and patient and extremely knowledgeable! He made a few great suggestions for my HVAC unit, which I am going to look into via the email he sent.
Michele Christian -
He was prompt, friendly, and efficient in all three of his visits.David Weinfeld"Just a terrific job"
Prince Matthews for GEN3 Electric and H-Vac did an outstanding job. He was prompt, friendly, and efficient in all three of his visits, the first to get an estimate and the second and third to perform the work. He installed a new outlet for us, two new light fixtures, and brought three old light fixtures up to code. And he cleaned up everything thoroughly. Just a terrific job and I highly recommend both GEN3 in general and Prince Matthews in particular.
David Weinfeld -
Eric and Luis were exceptional technicians. They were professional, knowledgeable, efficient, and clean.Christina Cuatto"Very Happy With Our New Mini Split"
Very happy with our new mini split that was installed! It's provided so much relief to my third floor office already. Eric and Luis were exceptional technicians. They were professional, knowledgeable, efficient, and clean. Couldn't ask for more! Pat came to review the job initially and was very helpful in answering all my questions to put me at ease for this semi large project. I'm a repeat GEN3 customer and will continue to be!
Christina Cuatto -
Very kind, professional, and efficient with his work from start to finish.Levi Toback"Melvin Was Awesome"
Melvin was awesome. Very kind, professional, and efficient with his work from start to finish. Provided an overview of the process so I understood what to expect, paused his work to show me any potential issues he could address, and provided a variety of options at different price points to choose from. Truly a pro. Thanks, Melvin!
Levi Toback -
Brandon has been great to deal with and very accommodating.Jim Marnell"I'm Having a Very Good Experience"
I'm having a very good experience with GEN3. They sent Brandon to the condo I'm president of to check out buzzing noises coming from an emergency lighting fixture. That's a concerning thing because it can mean a wiring or transformer problem for a fire hazard. Brandon suggested practical alternatives, and we're going with me getting batteries for that unit and the others in the building since the other batteries were probably put in at the same time. Brandon has been great to deal with and very accommodating. Thanks GEN3!
Jim Marnell -
Robbie H. did a nice job troubleshooting a leak and gave me some good maintenance tips.Adam Loux"Nice job troubleshooting a leak"
Their HVAC tech, Robbie H., did a nice job troubleshooting a leak with my 3-year-old system and gave me some good maintenance tips.
Adam Loux -
Prince Matthew is a very professional and well-trained electrician. Very polite and knowledgeable.Jaret Thompson"Very professional and well-trained electrician"
Prince Matthew is a very professional and well-trained electrician. Very polite and knowledgeable. I would recommend GEN 3/HAC to all who need an electrician. Thank you.
Jaret Thompson -
He was very clean, professional, and thorough.Brooke Webb"Chris did an awesome job"
Chris did an awesome job - he was very clean, professional, and thorough. He took the time to explain everything to us and to double and triple check all of the numbers. I will definitely be using GEN3 going forward!
Brooke Webb -
He arrived on time and was very forthcoming and knowledgeable about what work needed to be done to my HVAC system.Garrett Smith"Gen3 Has a Rock Star with Brian"
Brian Johnson did a wonderful job today! He arrived on time and was very forthcoming and knowledgeable about what work (repairs) needed to be done to my HVAC system in order to optimize its operation. Gen3 has a rock star with Brian!
Garrett Smith -
He did a thorough job going through our home and identifying electrical issues.Dane Gellerup"Very Courteous and Respectful"
Evan was very courteous and respectful. He did a thorough job going through our home and identifying electrical issues and the necessary components for a rewiring upgrade.
Dane Gellerup -
Exceptionally professional, well-informed, and personable service from technician Robbie.David Sternman"Exceptionally Professional Service"
I had exceptionally professional, well-informed, and personable service from technician Robbie. I was given great information and options as well as immediate first-class service.
David Sternman -
Nell was awesome in repairing our stove line. He was great. Five stars for Nell.Lisa Marie Middendorf"Nell Was Awesome"
Nell was awesome in repairing our stove line. Punctual, communicative, explained all parts of work, was super patient with my questions, efficient with time. He was great. Five stars for Nell. Not five stars for the company policy, as they wouldn’t replace their own work after a stove line they installed went bad after only three years. Their policy is two years.
Lisa Marie Middendorf -
Very friendly and professional staff, came at exactly the time they said they would.Josh Borrow"Very Friendly and Professional Staff"
Very friendly and professional staff, came at exactly the time they said they would, and came back at no charge when the issue was not resolved by the initial visit.
Josh Borrow -
Steve was efficient and great at answering all my questions.Evan Shone"Efficient and Great at Answering Questions"
Steve was efficient and great at answering all my questions!
Evan Shone -
They were very friendly and knowledgeable and kept the home very clean.Gustav Ohrstrom"Asmara and Shane Did a Great Job"
Asmara and Shane did a great job installing a new panel and EV charger for us. They were very friendly and knowledgeable and kept the home very clean. Would definitely recommend them!
Gustav Ohrstrom -
Mike Janiszewski was extremely professional and made excellent suggestions in an easy to understand way.adam dunlop"Extremely Professional and Experienced"
Mike Janiszewski was extremely professional, has a lot of experience, and made excellent suggestions in an easy to understand way. Excellent experience!
adam dunlop -
Chris did a thorough check of our system and explained everything very well.matt"Excellent"
Chris did a thorough check of our system and explained everything very well. When he left, he put everything in our furnace room back as it was before he arrived. Excellent.
matt -
Gen 3 once again have been very reliable and complete work to a standard you feel you can trust.Kate Gould"Very reliable and work you can trust"
Our AC unit died in mid-July, so we had Gen 3 come out and assess the issue and give a diagnosis. First, Rich came and did an initial assessment and advised it was best to start anew as our unit was from 1997—we had a good run. That same day, Rob came by and worked up three options to choose from and coordinated a next-day complete system overhaul. Kyle and Frank were prompt the following morning and worked diligently to resolve the quirks of our ancient Philly rowhome and ensure we had cool air once again (and heat in the coming fall). Each person was considerate and careful, while always willing to explain each step and answer any questions. Gen 3 once again have been very reliable and complete work to a standard you feel you can trust. Would totally recommend. Thank you.
Kate Gould -
He was incredibly thorough, responsive, and clear in walking us through every issue he found.Jim Pao"We Can’t Recommend Him Highly Enough"
We had the pleasure of working with Evan P during the inspection process for a Center City home in Philadelphia, and we can’t recommend him highly enough. He was incredibly thorough, responsive, and clear in walking us through every issue he found — not just what was wrong, but why it mattered and what the right fix would be. He went above and beyond in answering all our follow-up questions, and his calm, knowledgeable approach made a stressful process much easier to navigate. It was clear from the start that he cared more about making sure the right things happened and doing things the right way than just checking the box on a job. Evan’s expertise was a huge part of helping us make the right decisions. Working with Evan gave us a great impression of Gen3 overall. Along with Cyndy, who helped coordinate services and response to our questions, made us feel that customer care is a top priority at Gen3. We would recommend and continue to use Gen3 in the future.
Jim Pao -
I have never encountered such amazing customer service like the service we received from GEN3!Robin W"What an amazing experience!"
What an amazing experience! I called on Tuesday morning, and Mel was at the home by 2 p.m. He was friendly, knowledgeable, and understanding of the unique situation. Another visit was needed due to an issue. He was prompt and provided accurate information and options. The work was scheduled for the next day. Rome showed up to do the job. Rome was great! He completed the work and cleaned up his work area. I have never encountered such amazing customer service like the service we received from GEN3! I would definitely recommend this company for any of your heating and air conditioner needs! The cost was fair, and they offered so many payment options. Call today!
Robin W -
He explained everything to us patiently and took the time to solve our problem as thoroughly as possible.Lucas Barradas"Kind, Punctual, and Efficient"
Robbie was kind, punctual, and efficient. He explained everything to us patiently and took the time to solve our problem as thoroughly as possible. 5/5!
Lucas Barradas -
Evan, Asmara, and Shane did incredible work in a timely and efficient manner.Paige Cadwalader"Incredible Work in a Timely Manner"
Had some electrical work done. Evan, Asmara, and Shane did incredible work in a timely and efficient manner. Will definitely use them in the future.
Paige Cadwalader -
My service technician was very knowledgeable about my electrical repairs and provided me with very detailed estimates for future work.PierMilan Connors"Best visit for house repair estimates"
My service technician was very knowledgeable about my electrical repairs and provided me with very detailed estimates for future work. So far, it’s the best visit when obtaining estimates for house repairs.
PierMilan Connors -
Branden Ho came by a couple of times to help with a new HVAC installation, and he was particularly awesome.Peter Hyndman"Above and beyond!"
I have had great experiences with GEN3. Branden Ho came by a couple of times to help with a new HVAC installation, and he was particularly awesome. He even reattached my alleyway door after it had come off its hinges during a storm the previous day. Above and beyond!
Peter Hyndman -
Mel listened to me and at each step clarified the issues and what options remained.Peter Hecht"A Service Worth Relying On"
The service was very good though the system was beyond repair. Mel listened to me and at each step clarified the issues and what options remained. A service worth relying on.
Peter Hecht -
Chris is very knowledgeable, very easy to understand, straightforward.Poi Suon"Chris is very knowledgeable"
Chris is very knowledgeable, very easy to understand, straightforward. He could have upsold on some services while he was there, but he didn’t. That is the service I want them (Gen 3 / Chris) to come back!
Poi Suon -
Jordan K. was very friendly and knowledgeable.Joseph Monteleone"Very Friendly and Knowledgeable"
Jordan K. was very friendly and knowledgeable. Would definitely recommend this company to others.
Joseph Monteleone -
He was informative and considered several options and was open to my input.Jerry Tanenbaum"He was informative and considerate"
Robert came right out to give me an estimate. He was informative and considered several options and was open to my input. Conscientious.
Jerry Tanenbaum -
Always fast and reliable service. Jerry was the best.Susette Brooks"Always Fast and Reliable Service"
Always fast and reliable service. Jerry was the best. Answered all my questions and offered tips. Thank you!
Susette Brooks -
He was really helpful and knowledgeable and efficient.Sarah Mitchell"Really Helpful and Knowledgeable"
Gen3 came out the day after we called and sent Joe to do various jobs at our house. He was really helpful and knowledgeable and efficient. Hope we'll see him again!
Sarah Mitchell -
Shane and Asmara were amazing! Professional and kind.cassie Cadwalader"Shane and Asmara Were Amazing"
Shane and Asmara were amazing! Professional and kind. Would highly recommend, had some electric work done to one area and they will be coming back in a month for another project.
cassie Cadwalader -
The entire team at Gen 3 does a great job. They are great at customer service as well as technical and operation capabilities.Chris Garrison"The Entire Team at Gen 3 Does a Great Job"
The entire team at Gen 3 does a great job. They are great at customer service as well as technical and operation capabilities. In the past couple of days, both Brian and Jim were very reliable and competent. I highly recommend Gen 3.
Chris Garrison -
He addressed all our concerns and completed the maintenance promptly.Fernando Duron"Joe B was great!"
Joe B was great! He addressed all our concerns and completed the maintenance promptly.
Fernando Duron -
Our tech Paul was very thorough and explained the issues and options well.Sara Landis"Great service, always responsive"
Great service, always responsive and good communication. Today our tech Paul was able to diagnose and fix an HVAC issue that caused a leak in our ceiling. He was very thorough and explained the issues and options well. Work was very neat and well done.
Sara Landis -
Brandon Ho did a great job with replacement of several outlets.Max Yang"Great Job with Outlet Replacement"
Brandon Ho did a great job with replacement of several outlets and breaker repair!
Max Yang -
Cliff was awesome, went through my entire system and checked off everything.Seth Hartmann"Cliff was awesome"
Cliff was awesome, went through my entire system and checked off everything. I joined the maintenance plan for 19 a month, peace of mind, and I hope Cliff will be my technician every time. Very nice guy and very professional. Thanks again.
Seth Hartmann -
Thank you for your professionalism and diligence addressing my issues.Jordan Schatz"What a great job, Rome and Matt!"
What a great job, Rome and Matt! Thank you for your professionalism and diligence addressing my issues. You really went above and beyond. Thanks again.
Jordan Schatz -
He takes his work seriously and truly cares about the client.Edna Dandy"A Caring Worker"
Brandon is a caring worker. He takes his work seriously and truly cares about the client.
Edna Dandy -
From start to finish the team was knowledgeable, efficient, and worked to come up with a plan to best fit our needs and budget.Danielle McCarthy"Knowledgeable, Efficient Team"
This is the second home we have used Gen3 for HVAC. From start to finish the team was knowledgeable, efficient, and worked to come up with a plan to best fit our needs and budget. Robert came to complete our estimate and gave three comparable quotes to choose from. Luis and Cursh came to install and worked quickly to get us up and running with air on a very hot day! I recommend Gen3 for all of your HVAC needs.
Danielle McCarthy -
Confident the work completed was professionally done.Christopher Strenge"Good Experience"
Good experience. Confident the work completed was professionally done.
Christopher Strenge -
Mel was patient with me and answered all my questions.Audrey Lehr"Very nice and did a great job"
The technician I had, Mel, was very nice and did a great job. He covered his shoes when he walked through my home and was clean and thorough, testing all the vents' temperatures. Mel was patient with me and answered all my questions. Highly recommend!
Audrey Lehr -
We have used both their HVAC services and electricians and been super impressed by their communication, follow-up, transparency, and professionalism.B Ranck"We Are Repeat GEN3 Customers"
We are repeat GEN3 customers. Their work is above reproach. As a matter of fact, their electrical work frequently gets complimented by other workmen we have onsite. We have used both their HVAC services and electricians and been super impressed by their communication, follow-up, transparency, and professionalism. They always send pictures of their tradespeople along with texts when they are on their way. Special shouts go to Jordan Kuzowsky, Ryan Voss, and Mike Gutierrez for their special attention to detail and customer service--they are all stellar! We highly recommend GEN3 if you're looking for consistent quality workmanship.
B Ranck -
Very much appreciate the courtesy and willingness to see it through.Chad Boykin"Extremely professional and timely"
Nell was extremely professional and timely. Stuck with the project when we ran into some issues and worked until getting it right! Very much appreciate the courtesy and willingness to see it through. Left everything spotless, as well! Would definitely recommend!
Chad Boykin -
Eric and Luis arrived right on time and completed almost a full system replacement in under 5 hours.Genna Glaser"Almost a Full System Replacement in Under 5 Hours"
Eric and Luis arrived right on time and completed almost a full system replacement in under 5 hours. Super friendly, tidy, and nice guys. GEN3 really hires friendly and knowledgeable professionals. Thanks so much!
Genna Glaser -
Very professional and great at his job.Marcus Versace"Service Tech, Ryan, Knows What He's Doing"
Service tech, Ryan, knows what he's doing. Very professional, and great at his job.
Marcus Versace -
The electrician Will was very punctual and reliable.Audrey Mack"Very punctual and reliable"
The electrician Will was very punctual, reliable, and did an excellent job!
Audrey Mack -
Gen3 was an excellent company to work with.Alex Bouwman"Gen3 Was an Excellent Company"
Gen3 was an excellent company to work with. Work was well done. Contractor was respectful.
Alex Bouwman -
He was very informative, taking time to explain everything.Jane"Enjoyed Working With Joshua"
Enjoyed working with Joshua at GEN3. He was very informative, taking time to explain everything to make a well-informed decision.
Jane -
He was very good and professional in explaining what would be the best way to do the job.Thomas Venditti"Very Good and Professional"
Jeff came out to our house to give an estimate for a mini split for our master bedroom, and he was very good and professional in explaining what would be the best way to do the job.
Thomas Venditti -
He was extremely professional and polite and did a great job as GEN3 always does.Frances Giaquinto"Extremely professional and polite"
Will came to my house today to install a ceiling fan and put a new doorbell in. He was extremely professional and polite and did a great job as GEN3 always does. They are definitely my go-to electrical workmen.
Frances Giaquinto -
Robbie was thorough and took the time to explain everything really well.Nick"Robbie Was Thorough and Thoughtful"
Robbie was thorough and took the time to explain everything really well. I appreciated his thoughtfulness.
Nick -
I would be happy to endorse him and the GEN3 team for anyone else looking for competitive quotes for new systems.Michael Sievers"Friendly, Knowledgeable, and Personable"
I had Robert Zambrano stop by to quote a new HVAC system; he was friendly, knowledgeable, and personable. We discussed the different options available and what will be needed. I would be happy to endorse him and the GEN3 team for anyone else looking for competitive quotes for new systems.
Michael Sievers -
Steve was able to diagnose an issue that had been repeatedly missed by different HVAC providers.Sean O'Toole"Diagnosed an Issue Others Missed"
Steve was able to diagnose an issue that had been repeatedly missed by different HVAC providers over the many years I owned my house. I really appreciate the expertise. He was also courteous and efficient.
Sean O'Toole -
Their customer service was top-notch — super friendly, professional, and easy to work with.John Pagliughi"I had an excellent experience with GEN3"
First: I had an excellent experience with GEN3. From start to finish, their customer service was top-notch — super friendly, professional, and easy to work with. They showed up on time, explained everything clearly, and got right to work. The AC installation in my home looks amazing and runs even better. You can tell they take pride in what they do. I highly recommend GEN3 to anyone looking for reliable, quality HVAC service. I’ll definitely be using them again and recommending to everyone in my HOA! David Garon, Luis Blazquez, and Malik Haywood did a great job servicing/installing our HVAC system. They explained everything about the system and what they were doing in a way we could understand it. I’m the president of the Wharton HOA, and I believe in GEN3 that I am going to insist they use GEN3 for all their electrical and HVAC work. We had an emergency air conditioning problem during the week we had the 90°. GEN3 came out in 1 day and replaced my outside compressor. I am going to recommend GEN3 to everyone that I know.
John Pagliughi -
Mel took the time to answer my questions about what the issues with my AC system were.Julia Sallamack"I Understood What Needed to Be Done"
Mel took the time to answer my questions about what the issues with my AC system were and why the work that was recommended was needed. I felt like I understood what needed to be done and the costs.
Julia Sallamack -
Very pleased and will definitely call them again for any electrical work.Jennifer Yabut"Very responsive and great results"
I have used GEN3 Electric and HVAC twice so far. They were very responsive and scheduled the appointments right away. I hired them to replace the electric cable connection for my stove and to replace the light fixtures in the basement. They sent Gordon for the light fixtures, and he got them done within a couple of hours, which included picking up the new lights. New LED light fixtures look great and are a considerable upgrade over the old fluorescent lighting that I had before. Very pleased and will definitely call them again for any electrical work.
Jennifer Yabut -
I am extremely happy with the work that was done. Everything was extremely clean and professional.Frank Jr."Everything You Would Hope For"
Gen3 sent Evan P. to my house for a quote. He was extremely professional and nice. The quote I received for the large amount of work I needed was extremely reasonable. After I accepted, Ed F. came the next day with his helper Gio, and they completed all of the work in a little under 2 days. Both of them were very personable and friendly while also being extremely knowledgeable. Everything you would hope for when getting a large job done. I am extremely happy with the work that was done. Everything was extremely clean and professional. I would absolutely use Gen3 again and would recommend them for any work.
Frank Jr. -
Very quick turnaround for an estimate and install.Deanna P"Great experience with GEN3"
Great experience working with Charles, Cush, and the team at GEN3! Very quick turnaround for an estimate and install. Any questions or issues I had were addressed promptly.
Deanna P -
He was communicative, courteous, and knowledgeable.Sarah Magnelia"Brian Serviced Our Mini Splits"
Brian serviced our mini splits and did a great job! He was communicative, courteous, and knowledgeable. I’d definitely hire him again!
Sarah Magnelia -
He was excellent at explaining the scope of the work and documenting it with pictures to share with us.The Londons"We Could Not Be More Satisfied"
Our tech was Robbie H. and we could not be more satisfied! He was excellent at explaining the scope of the work and documenting it with pictures to share with us. He was also very personable and respectful of our home. Very satisfied.
The Londons -
Will was great—friendly, informative, and did the work quickly and neatly.curtiss h"Will was great, friendly, and informative"
Good communication about time of appointment and arrival time of team member. Will was great—friendly, informative, and did the work quickly and neatly.
curtiss h -
Really helpful, really informative.Matt Kozusko"Jordan was great"
Jordan was great. Really helpful, really informative. Diagnosed our problem very quickly and gave us a number of options for addressing it.
Matt Kozusko -
He was so courteous, so kind and explained everything to me.Lisa Keiner"I couldn’t be more pleased"
Brandon came for a routine safety check of my electrical system. He was so courteous, so kind and explained everything to me. He even went out of his way to do a small repair of a shelf for me. I couldn’t be more pleased with the service provided.
Lisa Keiner -
It just felt like they cared all the way through.sullivan larson"Our experience with GEN3 was excellent"
Our experience with GEN3 was excellent. Everyone on their service team over the phone was super nice. Our electric dryer was tripping the main breaker of our home, and they even double-checked to make sure we still currently had power. It just felt like they cared all the way through. It was also incredibly affordable for our diagnostic. Our technician Dave C was incredibly professional. He did a thorough job and explained everything in a way I could understand. I felt really confident in his knowledge and professionalism. I’ll definitely be utilizing their services in the future! UPDATE: Still top-notch service. I pay monthly to have frequent service checks, and they’re great at calling to remind when seasons change. Joe Bell just came out and did my summer HVAC check and was super nice, courteous of my space, and explained everything thoroughly. Really appreciate the service provided with him.
sullivan larson -
He went through everything thoroughly and explained the issues that my condo has.Maureen Williams"He Went Through Everything Thoroughly"
I met with Evan from GEN3 at my new condo. He went through everything thoroughly and explained the issues that my condo has. I agreed to have GEN3 do the electrical work. Update when the work is completed.
Maureen Williams -
He was very professional and friendly.Nancy Hancock"Very Responsive and Professional"
Gen3 were very responsive to our request for an estimate. They scheduled the appointment the next day, taking into consideration our availability. Joshua showed up on time. He was very professional and friendly. He addressed several areas of concern, and it was evident that he was very experienced. The estimate was reasonable, and we look forward to the completion of the job.
Nancy Hancock -
He was able to work with the greater GEN3 team to get my AC repaired same day.Daniel Rose"Very impressive work!"
Joe Bell came to inspect my AC unit and provided a diagnosis for the problem. He was able to work with the greater GEN3 team to get my AC repaired same day. Very impressive work!
Daniel Rose -
He was respectful of our home, clear with his estimate, and the work was great.Bill Fennelly"Chris Was a Great Electrician"
Chris was a great electrician. He was respectful of our home, clear with his estimate, and the work was great. Highly recommend.
Bill Fennelly -
He is really professional and has a great attitude.Amrita Rai"He is really professional"
He is really professional and has a great attitude and knowledge.
Amrita Rai -
He quickly diagnosed and explained solutions to repair our AC.Tommy Lindeman"Spectacular Help with Our AC"
Ryan Voss was a spectacular help—he quickly diagnosed and explained solutions to repair our AC. Not only did he explain the different levels of repair we could do, but also talked me through the science of each piece, what it did, and why it was failing. I was able to make a much more informed decision, and he was able to get us up and running in no time. I hope I can request his service in the future!
Tommy Lindeman -
Steve may be the most dedicated and nicest technician I have ever had.Ruth McGee"Most Dedicated and Nicest Technician"
Steve may be the most dedicated and nicest technician I have ever had. He took as much time as it needed to in order to finish the job, and that included driving to pick up necessary items. Steve was great and I would always hire him in a heartbeat. Thanks to Steve and GEN3.
Ruth McGee -
Gordon worked hard to troubleshoot the issue and kept me updated throughout.Amanda Mello"Highly recommend"
I had a very confusing electrical issue at my house, and Gordon worked hard to troubleshoot the issue and kept me updated throughout. He turned around and came back to my house when it turned out there was still an issue, and he was pleasant when he arrived. Gordon was friendly and worked quickly. Highly recommend.
Amanda Mello -
If I need anything in the future, I will like to have them again!Bob Curley"This Is the Second Time That Matt Come Out"
This is the second time that Matt come out to our house. I requested him for the follow up that he did this morning. If I need anything in the future, I will like to have them again!
Bob Curley -
I always appreciate their expertise and guidance, most recently during the visit from their rep Joe.Douglas Tonkinson"Highly Recommend Gen3"
Been a customer of Gen3 and their service program for a few years now. I always appreciate their expertise and guidance, most recently during the visit from their rep Joe, to prevent future problems. Highly recommend Gen3.
Douglas Tonkinson -
GEN3 did a thorough review of the HVAC system in my house.John Roberts"GEN3 did a thorough review"
GEN3 did a thorough review of the HVAC system in my house. Steve Mascaro explained things very well.
John Roberts -
Technician (Chris) was very professional and informative.Rick M."Very professional and informative"
Technician (Chris) was very professional and informative, he did a great job!
Rick M. -
Brandon did a great job, very knowledgeable and fast.Mohan Seshadri"Very knowledgeable and fast"
Brandon did a great job, very knowledgeable and fast. Looking forward to working with him again.
Mohan Seshadri -
He thoroughly explained my options and was straightforward about the variables.Hannah Fury"Josh was excellent"
Josh was excellent. He thoroughly explained my options and was straightforward about the variables. He was also very genuine and thoughtful. I look forward to working with GEN3.
Hannah Fury -
He was polite, professional, and efficient.Greg Drew"Polite, Professional, and Efficient"
My electrician, Jerry, installed two outlets and a new switch in my kitchen. He was polite, professional, and efficient - would recommend!
Greg Drew -
Appreciate the service and explanations.Aruni Jayatilleke"Reliable, Trustworthy, Communicative"
Reliable, trustworthy, communicative. Appreciate the service and explanations. Thank you!
Aruni Jayatilleke -
Very knowledgeable in every aspect of HVAC and extremely pleasant.Garrett Sheahan"Our technician Brian today was great"
Our technician Brian today was great. Very knowledgeable in every aspect of HVAC and extremely pleasant. He also thoroughly explained every task he performed as well as gave tips on upkeep of our system for the future. He finished all the work quickly and to the highest standard. We will definitely be coming back to GEN3 for our future HVAC needs.
Garrett Sheahan -
Brian was prompt, respectable, cordial, and patient when answering my questions or listening to me babble.jenna Pitts"Prompt, Respectful, and Patient Service"
Brian was prompt. He was respectable, cordial, and patient when answering my questions or listening to me babble. Brian checked the pipe outside that I was concerned with, and he checked the utility room where the furnace and other units are located. He also checked the thermostat. I will contact your company if I have any other HVAC needs. Thank you, Jean Williams
jenna Pitts -
He got our tankless hot water heater back up and running quickly and explained the problem and the fix clearly.Dawn M-H"Paul Browne from GEN3 Was Excellent"
Paul Browne from GEN3 was excellent! He got our tankless hot water heater back up and running quickly and explained the problem and the fix clearly. GEN3 was a pleasure to work with from the first call to job completion.
Dawn M-H -
He was very personable, knowledgeable, professional, and accommodating.Olga Kurganova"Personable, Knowledgeable, and Professional"
We had a visit from Chris today to diagnose multiple issues in our duplex. He was very personable, knowledgeable, professional, and accommodating. He explained the options and provided an estimate the same day. This was our first time dealing with the company, and we were very pleased. Updating with a review from Jeff to offer an option of replacing the systems in our home per our request. Very professional, knowledgeable, and accommodating!
Olga Kurganova -
They came very fast same day and fixed our AC.Keith Sutter"They Came Very Fast Same Day"
They came very fast, same day, and fixed our AC. Service was amazing.
Keith Sutter -
They did a great job and cleaned up.linda van wagenen"Very Professional and Great Job"
Eric Zou was very professional, as well as his 2 associates. They did a great job and cleaned up. I would highly recommend Gen 3.
linda van wagenen -
Friendly, on-time, quick, and knowledgeable.M Z"Branden from Gen3 did a great job"
Branden from Gen3 did a great job fixing our flickering ceiling lamp. Friendly, on-time, quick, and knowledgeable. I would highly recommend Gen3 for any electrical needs.
M Z -
He was professional, knowledgeable, and thorough.Wilson Chan"Matt was great!"
Matt was great! He was professional, knowledgeable, and thorough. He asked thoughtful questions, listened carefully, and clearly explained what to expect and what he was going to do. He documented everything with photos for his company and walked me through each step. At the end, he gave clear follow-up instructions. I really appreciated his attention to detail and communication. Gen3 as a company has also been excellent. Their follow-up on any issues has been prompt, and there’s always someone available to respond quickly. That level of responsiveness is truly appreciated!
Wilson Chan -
He solved our AC problem efficiently, he was incredibly polite throughout our interactions.Adam Hall"He was fantastic!"
Ryan V. helped us out today. He was fantastic! He solved our AC problem efficiently, he was incredibly polite throughout our interactions, and ultimately his expertise repaired our AC unit, helping us get more life out of our system and saving thousands of dollars in the process. When we need to replace eventually, we’ll definitely reach out to GEN3. Thanks again, Ryan!
Adam Hall -
He was on time and did an excellent job.Alma Islas"He Was On Time and Did an Excellent Job"
Cliff fixed our A/C. He was on time and did an excellent job. Highly recommended.
Alma Islas -
Steve was courteous, professional, and incredibly informative.Jennifer Cardonick"Excellent AC Consultation with Steve"
I recently had a consultation with Steve M regarding my air conditioning system, and I wanted to take a moment to acknowledge the excellent service he provided. From the moment he arrived, Steve was courteous, professional, and incredibly informative. He took the time to walk me through how the system functions, clearly explaining what he was looking for during his inspection and why each part mattered. I really appreciated how transparent and patient he was — I never felt rushed, and he made sure I understood each step of the process. Steve also laid out the next steps in a way that was easy to follow, giving me options without any pressure. It was clear that he was not only knowledgeable but genuinely interested in helping me make the best decision for my home. His professionalism and communication made a big impression, and I’d gladly recommend him to others.
Jennifer Cardonick -
Prince was efficient and left not a speck of dust.Paul Daniel Birch"He's a credit to the company."
Prince was efficient and left not a speck of dust. He always put his booties on when entering my house. He answered all my questions, and even helped me sort out an internet issue. He's a credit to the company.
Paul Daniel Birch -
Jimmy is a great technician and was very personable.phillip saxton"6 Stars for Jimmy"
Jimmy is a great technician and was very personable. Everything was explained to me and I understood everything during his visit. I am a happy customer. 6 stars for Jimmy.
phillip saxton -
Prompt, informative, personable, and clean!Carlton Epps"Prompt, Informative, Personable, and Clean"
Prompt, informative, personable, and clean! An asset to the company.
Carlton Epps -
He explained everything, patiently answered my questions, and alleviated my concerns.Shimrit Keddem"Excellent Experience With Robbie"
I had an excellent experience with Robbie, who recently repaired my central air. He was polite, respectful, and thorough. He explained everything, patiently answered my questions and alleviated my concerns. I would highly recommend Robbie for any HVAC issue.
Shimrit Keddem -
Great service from Chris Vayda for our AC, which had left a puddle in the basement and wasn’t very cold.Stefanie Kroll"Great service from Chris Vayda"
Great service from Chris Vayda for our AC, which had left a puddle in the basement and wasn’t very cold. He gave us several options with full explanations and had the job done in the moment!
Stefanie Kroll -
He presented me with a number of options that we tailored to my specific needs.Brendan Taylor"Very in-Depth HVAC Maintenance"
Robbie performed a very in-depth regular maintenance inspection of my HVAC service and recommended reasonable solutions to the problems identified. He presented me with a number of options that we tailored to my specific needs. The same day he did a great job cleaning my outdoor AC unit, which was running at around 50% capacity, replacing an out-of-tolerance capacitor, repairing a damaged electrical wire covering, and refilling the coolant. With the upcoming heat wave forecast, I am very happy I had the preventative maintenance done.
Brendan Taylor -
Gordon showed up right at his appointment time and was super helpful and friendly.Eric Neumann"Super Helpful and Friendly Service"
The Gen3 team communicated clearly with us. Gordon showed up right at his appointment time and was super helpful and friendly. He took care of our issue of untangling our electrical supply line from our tree and took care of the necessary tree trimming for us - no need to hire a separate arborist! He answered all of my questions about what he had done and why and cleaned up after himself.
Eric Neumann -
Gen3 technicians have all been professional and nice to work with.Jason Nederveld"Gen3 technicians have been professional"
Gen3 technicians have all been professional and nice to work with. Just had a visit with Brian, and he was able to figure out a quick fix no one else had been able to, which was awesome.
Jason Nederveld -
Their patience, professionalism, and honesty turned a stressful situation into a great experience.Jordan Stewart"Fantastic Experience With GEN3"
Had a fantastic experience with GEN3 Electric & HVAC after a sudden power issue overnight left major appliances and utilities offline. The following morning, connecting with PECO was little to no help. Figuring this situation needed immediate attention, I called GEN3 and they jumped into action. Jordan arrived within about 20 or so minutes of my call, quickly diagnosed the surge-related issue, and clearly explained next steps without pressuring unnecessary work. He even encouraged me to escalate with PECO to avoid extra costs (should GEN3 solely do the work) and offered to stick around to await PECO's arrival. When PECO no-showed, Jordan stayed on, brought in Gordon, and together they resolved the problem efficiently—updating our home’s grounding to meet code and coming in well under the original estimate. Their patience, professionalism, and honesty turned a stressful situation into a great experience. I'll be looking to GEN3 for future electrical and HVAC projects. Highly recommend GEN3, and huge thanks to both Jordan and Gordon—the "ord" crew!
Jordan Stewart -
Any question that I had, Ryan was quick to answer and even educated me on the units itself.Freya Bishop"Man, does he know his stuff!"
Ryan Voss was our technician who came to work on my units last week—and man, does he know his stuff! Any question that I had, Ryan was quick to answer and even educated me on the units itself. When it came time to go outside and "de-funk" the units, it was fun and honestly, he was so kind! Thank you so much!
Freya Bishop -
Technician was knowledgeable, punctual, and quick.Ernie Anziano"Technician Was Knowledgeable and Quick"
Technician was knowledgeable, punctual, and quick. He knew his stuff!
Ernie Anziano -
He showed up promptly, was completely knowledgeable of how to correct the emergency problem, and a total pleasure to work with.Frank McGrath"He Was a Total Pleasure to Work With"
Jerry was excellent. He showed up promptly, was completely knowledgeable of how to correct the emergency problem, and a total pleasure to work with. He’s awesome!
Frank McGrath -
He was professional and restrained and so helpful.Amy Faulring"Professional and So Helpful"
Robert Z. came out to quote us for mini splits. He was professional and restrained and so helpful. Really appreciate all his expertise.
Amy Faulring -
Our technician Joe H was amazing—he came on time, was polite and friendly, explained everything, and did a great job repairing our outlet.Celine Schmuck"Very Professional and Knowledgeable"
Very professional and knowledgeable company. We got an appointment within a day. Our technician Joe H was amazing—he came on time, was polite and friendly, and explained everything and did a great job repairing our outlet. We would absolutely use them again!
Celine Schmuck -
Great and knowledgeable service from Brian!Marc Rubinsohn"Great and Knowledgeable Service"
Great and knowledgeable service from Brian! Recommending to all my neighbors!
Marc Rubinsohn -
From the initial consultation to the final walkthrough, their team was professional, knowledgeable, and incredibly thorough.MAJ fg"We couldn’t be happier"
Gen3 recently completed a full HVAC installation for us—furnace and A/C—and we couldn’t be happier. From the initial consultation to the final walkthrough, their team was professional, knowledgeable, and incredibly thorough. They took the time to explain our options clearly, worked efficiently, and left everything spotless when they finished. The new system is running flawlessly—quiet, powerful, and already making a noticeable difference in comfort. It's clear Gen3 takes real pride in their work. Highly recommended for anyone looking for quality HVAC service done right the first time!
MAJ fg -
Mike knows what he's doing. On time, cleaned up, checked to make sure everything worked afterwards.Susan Hunt"Absolutely fabulous!!!"
Installed a new outlet for a Stair Master chair lift. Absolutely fabulous!!! Mike knows what he's doing. On time, cleaned up, checked to make sure everything worked afterwards.
Susan Hunt -
Very friendly, knowledgeable, and professional.Adam"A Top-Notch Experience All Around"
Paul from GEN3 was awesome. Came out quickly, answered all of my questions, and (as far as a layperson like me can tell) did really great work. Very friendly, knowledgeable, and professional. A top-notch experience all around.
Adam -
Paul B was great—professional and friendly.Alex Meltzer"Professional and Friendly"
Paul B was great—professional and friendly. The problem was identified fast, and the remedy came just as quickly.
Alex Meltzer -
Jonathan took extra time to explain a couple of things to consider about improving air quality and flow.Laura Carroll"Really helpful and professional"
Jonathan took extra time to explain a couple of things to consider about improving air quality and flow and gave me advice about air filters. He was really helpful and professional.
Laura Carroll -
He explained the issue and fixed it quickly on a very hot day.Jessica Magee"My HVAC System Wasn’t Working"
My HVAC system wasn’t working and Chris Vayda was the technician who came to take a look. He explained the issue and fixed it quickly on a very hot day. Would recommend!
Jessica Magee -
He gave a thorough explanation of both the work to be done and expected costs prior to starting.Scott Fulford"Gordon provided excellent service"
Gordon provided excellent service. He gave a thorough explanation of both the work to be done and expected costs for the work prior to starting. He then worked quickly and efficiently and answered all of my questions clearly, including about potential future services.
Scott Fulford -
Prompt and courteous service from Richard.Cheryl Clair"Prompt and Courteous Service"
We had prompt and courteous service from Richard, the technician!
Cheryl Clair -
Jess was very attentive and responded quickly to my HVAC concern.Jamie Wester"Very Attentive and Responsive"
Jess was very attentive and responded quickly to my HVAC concern. She communicated with me very well and got technicians out quickly to help me with my issue. I highly recommend this establishment for anyone interested and looking for reliable service.
Jamie Wester -
They confirmed their appointment, arrived promptly and, in both cases, the technicians were personable and knowledgeable.Alison Boyd"They’ve Been Fantastic"
This is the second time that I’ve used GEN3 Electric—once to install lights and the second time to start getting regular HVAC maintenance—and they’ve been fantastic. They confirmed their appointment, arrived promptly and, in both cases, the technicians were personable and knowledgeable. Ryan took the time to answer all my questions about my HVAC system and he helped me with a small fix and to understand better how to maintain the system. He was also just a really nice guy. I would definitely recommend them.
Alison Boyd -
He and his partner respected my home, cleaned up after themselves, and were courteous and professional.Yvonne Matthews"Will definitely call this team again"
Griffin had a job ahead of him with my 100-year-old home, replacing my entire panel and wiring through 2 levels. He did it with grace and got the 2-day job done. He walked me through the job to confirm details before starting and at the end of the job! He and his partner respected my home, cleaned up after themselves, and were courteous and professional. I have 2 more phases to this massive project and will definitely call this team at GEN3 Electric again!
Yvonne Matthews -
He diagnosed the issue carefully and patiently addressed all my concerns.Anthony Nguyen"I Would Recommend GEN3, Especially Jordan"
I had an issue with the electricity in my house for the past week. Jordan was my electrician today. He arrived on time, acted professionally, and made me feel comfortable talking to him. He dived in and diagnosed the issue carefully and patiently addressed all my concerns. He explained the issues in detail and also provided me the safety tips that are beneficial for my house and my health. The price was great. I would recommend GEN3, especially Jordan, to my friends.
Anthony Nguyen -
Paul was on time, courteous and professional.Robert Caskey"On Time, Courteous, and Professional"
Paul was on time, courteous and professional. Communicated well and made things easy to understand.
Robert Caskey -
Could not be more satisfied with GEN3’s service model.Kevin McKone"Could Not Be More Satisfied"
Could not be more satisfied with GEN3’s service model. Steve could not have been more professional, knowledgeable, and friendly.
Kevin McKone -
Bob was prompt, friendly, knowledgeable, and low pressure.Lou A"Bob Earned Our Trust and Business"
This is our first time considering a mini-split system. Bob was prompt, friendly, knowledgeable, and low pressure. He spent a lot of time with us and easily answered our many, many questions. We explored several different options for mini-splits, such as how many and optimal placement for all components. His estimate was quick, which he explained thoroughly. He earned our trust and business. Bob is a perfect representative for his company and continues to earn them a five star reputation.
Lou A -
I am absolutely thrilled with GEN3, which stands for 3rd Generation Electricians.Lisa Leidy"If you need an electrician, call GEN3"
If you need an electrician, call GEN3. I have a lot of trouble in general finding people to do repairs at my house, and these guys came out right away the same day I called them! I was having problems with my electric, lights were fading in and out, the washing machine sometimes worked and sometimes didn’t have enough power to run, but when it started getting hot outside and my air conditioner wouldn’t work, I knew I’d have to find some help and fast. Prince was the electrician, he diagnosed the problem, made some recommendations, gave me an estimate, and did all the work the same day. He was amazing and worked so hard, up and down the steps with all kinds of equipment, and outside up and down on a ladder. He works so hard. I am absolutely thrilled with GEN3, which stands for 3rd Generation Electricians. My neighbor recommended them, she was very happy as well.
Lisa Leidy -
They were respectful of our home, highly knowledgeable, and took the time to explain everything clearly.Lea Orlando"Chris and Team Were Great to Work With"
Chris and team were great to work with from start to finish. They were respectful of our home, highly knowledgeable, and took the time to explain everything clearly. I really appreciated how detailed they were throughout the process — nothing was rushed, and every step was completed to the highest standard. You can tell they take pride in their work. I would absolutely recommend Chris and team to anyone looking for top-quality HVAC service and wouldn’t hesitate to work with them again in the future.
Lea Orlando -
Jeff Schwartz is a very personable gentleman who spent time evaluating our cooling/heating needs and promptly provided a written proposal.Brett Skolnick"Very Efficiently Evaluated Our Unit"
GEN3 Electric & HVAC arrived a bit early (with a warning, so no complaints) and very efficiently evaluated our existing package unit along with determining the relevant unit type and age. Jeff Schwartz is a very personable gentleman who spent time evaluating our cooling/heating needs and promptly provided a written proposal along with the cost of a crane to haul the unit to our third-floor roof. Well done GEN3.
Brett Skolnick -
He also gave me some advice on swapping out LED bulbs which was extremely helpful.Elliott Soper"Will Use Gen3 Again"
Mike came in and swapped out the switch I needed replaced. He also gave me some advice on swapping out LED bulbs which was extremely helpful. Will use Gen3 again.
Elliott Soper -
Never did I feel pressured or that I wasn’t in excellent hands.daniel gendron"Such an easy and seamless experience"
Thank you, GEN3, for such an easy and seamless experience! I booked an appointment online as my air wouldn’t blow cold. Received a call shortly after discussing specifics and how to proceed. I received emails and text messages as promised. I booked a 12–4 p.m. window, got a call at 11:30 asking if it was OK if the technician arrived at 12:15! Chris showed up, very professional, explained everything, and took a conservative approach to my issue. Fortunately, I only needed my capacitor changed, which was the cheaper option! Had Chris needed to interrogate the issue further, I have full faith he’d have found the best solution that was also cost effective. I will 100% be using and recommending GEN3 for any and all HVAC needs! Never did I feel pressured or that I wasn’t in excellent hands. Thanks for getting my place cold again, and just as the humidity and heat hit!
daniel gendron -
He explained the system very well and gave me helpful tips for future reference.Bill Rosetti"Robie was great"
Robie was great. He explained the system very well and gave me helpful tips for future reference. Would definitely use GEN3 again.
Bill Rosetti -
Branden did a great job explaining what needs to be done with my electrical system.Jose Diaz"Branden Did a Great Job"
Branden did a great job explaining what needs to be done with my electrical system and put a reasonable plan together to address my needs. Five stars.
Jose Diaz -
Matt was fantastic and went above and beyond to make sure the leak was fixed.Rebecca Geiger"Matt Was Fantastic"
Matt was fantastic and went above and beyond to make sure the leak was fixed and we’d have no issues in a few days or weeks. He’s very knowledgeable and polite!
Rebecca Geiger -
Came out same day, identified the problem and presented us with options for repairs.Matthew Salzman"Joe Harkins was fantastic"
Joe Harkins was fantastic. Came out same day, identified the problem and presented us with options for repairs. Fixed everything quickly and thoroughly. We really appreciate his outstanding work.
Matthew Salzman -
He was incredibly thorough and communicated what he was doing and why.Sophie Bronstein"Ryan is just the nicest guy!"
Ryan is just the nicest guy! He was incredibly thorough and communicated what he was doing and why - and at the end, he took the trash the job generated!
Sophie Bronstein -
He went above and beyond to help find the leak in my HVAC system.Brianna Gross"He Went Above and Beyond"
Cliff was so professional, understanding, and helpful in explaining my options for resolving an HVAC issue. He went above and beyond to help find the leak in my HVAC system. I have had many technicians come to my home, and often feel hopeless when they leave because they never find the etiology of the home issue at hand, and I can confidently say that is not at all the experience I had with Cliff. He also was incredibly respectful, cleaning up and leaving everything like it was before. I would love for Cliff to come back to my home for any future issues I may have.
Brianna Gross -
I appreciate Jordan’s creativity and persistence! Consistently professional and courteous.Christine Unander"Gen 3 is great service and peace of mind"
Electrical work today. The technician, Jordan, had to solve multiple challenges to install a ceiling fan in my kitchen. Now I have a new fan that looks and works great. I appreciate Jordan’s creativity and persistence! Consistently professional and courteous. Always notified of time, cost, and options. Cliff also provided helpful information to best maintain my system. Gen 3 is great service and peace of mind for maintaining my HVAC system.
Christine Unander -
Rich helped get our system up to code, was friendly and answered any questions we had.Erin M. Routson"Really appreciate the great service"
Rich helped get our system up to code, was friendly and answered any questions we had. Really appreciate the great service!
Erin M. Routson -
My technician, Will, was courteous, punctual, friendly, professional, and knowledgeable.Iris Olen"Courteous, Punctual, and Professional"
My technician, Will, was courteous, punctual, friendly, professional, and knowledgeable. He got a recessed light replaced quickly. Also, he likes dogs! Definitely recommend GEN3 and Will.
Iris Olen -
Ryan Voss did an excellent job servicing the A/C system in preparation for summer weather.linda meredith"Excellent A/C Service"
Ryan Voss did an excellent job servicing the A/C system in preparation for summer weather. He clearly described the need to replace a part and was able to install the part while he was here today. I appreciated his polite manner.
linda meredith -
Jerry got here at the very beginning of the window and was courteous, clean, and professional.Micah Shender"Courteous, Clean, and Professional Service"
My electricity went out Sunday afternoon, and GEN3 called me first thing Monday morning and told me they’d have a technician to me that afternoon. Jerry got here at the very beginning of the window and was courteous, clean, and professional, and he had everything up and working within an hour of his arrival. Thank you to the team!
Micah Shender -
Very knowledgeable and attentive to the issues.Peaches Brown"Very Knowledgeable and Attentive"
Very knowledgeable and attentive to the issues. Also very thorough and detailed in the estimates and takes time to explain everything.
Peaches Brown -
Gordon Colman brought power and light back into our home!Rosie Lesse"Gordon Colman Brought Power and Light Back"
Gordon Colman brought power and light back into our home! As a bonus, I got a course in Electricity 101. I am now happily laundering away. Thanks, Gordon and GEN3!
Rosie Lesse -
Kevin was prompt, super professional, knowledgeable, and very responsive to questions and concerns.Igor Brodsky"Really Excellent Service"
Had an electrician (Kevin Daly) from GEN3 come out for an assessment of our electrical system and estimate for installing a charging unit for our electric vehicle. Kevin was prompt, super professional, knowledgeable, and very responsive to questions and concerns. Have had GEN3 technicians out before for other HVAC needs, and they are always very professional and do high-quality work. Kevin was no exception - really excellent service. Highly recommend. Also, Cliff Everitt did a fantastic job with our heating system check - very professional, knowledgeable, and thorough! Thanks!! Always had very good interactions and outcomes with calls to GEN3. They always do good work and are very professional. Had another tech out recently - Chris Vayda - was very professional, courteous, proficient, and knowledgeable. A very good experience overall.
Igor Brodsky -
Gen 3 tech Joe Harkins was prompt and professional.Jennifer Burdick"Prompt and professional"
Gen 3 tech Joe Harkins was prompt and professional. I’d use them again.
Jennifer Burdick -
Jerry Hines assessed the situation and came up with a simple and affordable repair, unlike another company that provided a previous $$$ estimate.Donna Reisman"His honesty is greatly appreciated"
Jerry Hines assessed the situation and came up with a simple and affordable repair, unlike another company that provided a previous $$$ estimate. His honesty is greatly appreciated! And he quickly completed the work as well. Friendly, professional attitude.
Donna Reisman -
Rob Harkins is efficient, friendly, and extremely courteous.Brian Kronowitz"Would Highly Recommend Rob and GEN3"
Rob Harkins is efficient, friendly, and extremely courteous. He provided great advice and thorough estimates regarding our electric panel. Would highly recommend him and GEN3 to everyone.
Brian Kronowitz -
Robert came to my home. He was professional, respectful, patient, and accepting of all the questions my wife and I had regarding mini splits.Mike"Professional, respectful, and patient"
Robert came to my home. He was professional, respectful, patient, and accepting of all the questions my wife and I had regarding mini splits. He answered them with confidence and accuracy. He surveyed each room the mini splits would go into, including the basement electrical panel, and gave in-depth information regarding the installation. He emailed me an estimate of the cost within hours of leaving my home. We were very satisfied with this presentation.
Mike -
They smoothly and efficiently handle the most challenging projects.John Coleman"Outstanding Professionals"
Gordon and Terrell are outstanding professionals. They smoothly and efficiently handle the most challenging projects, but don't act as if small projects are beneath them. They have superior technical experience and knowledge, and they're a complete pleasure to deal with.
John Coleman -
Punctual, personable, and pleasant.Evan Schulz"Branden Ho was amazing!"
Branden Ho was amazing! Punctual, personable, and pleasant. He explained everything he was doing and all possible options and took the time to check for other potential electrical problems I didn’t even realize might be lurking around the house.
Evan Schulz -
Joe Harkins did an excellent job informing us of things we knew nothing about.Terri Morris"Joe Harkins Did an Excellent Job"
Joe Harkins did an excellent job informing us of things we knew nothing about. Overall, he did a great job. ❤️
Terri Morris -
Jordan was excellent: polite, friendly, professional, and did a great job with thorough explanations.Todd B"Great experience"
Great experience. Needed an electrician ASAP, and they were able to get someone out within a few hours. Jordan was excellent: polite, friendly, professional, and did a great job with thorough explanations of the work he was performing. I wouldn’t hesitate to hire GEN3 again and would request Jordan if possible.
Todd B -
Fixed the electrical issue and noted a few things that should have been done when our house was renovated.Anne Aaronson"Highly recommend using Joe!"
Joe was great! He fixed the electrical issue and noted a few things that should have been done when our house was renovated before we bought it that were not up to current code and fixed those as well, so we are all set to list our house! Highly recommend using Joe!
Anne Aaronson -
Great electrical work as usual from Gen3.Ann Moyer"Great electrical work as usual"
Thanks, Dave C. Great electrical work as usual from Gen3.
Ann Moyer -
Chris Vayda was super knowledgeable and gave great recommendations.Bryan Sadler"Super Knowledgeable and Professional"
Chris Vayda was super knowledgeable and gave great recommendations. Arrived right on time and was respectful and professional!
Bryan Sadler -
Ryan Voss was very helpful and was willing to share his knowledge with me.Midori licht"Very Helpful and Knowledgeable"
Ryan Voss was very helpful and was willing to share his knowledge with me. Thank you, Ryan!
Midori licht -
Great communication and advice on how to maintain my AC.Cary Neff"Great Communication and AC Advice"
Great communication and advice on how to maintain my AC. Love the heads-up they give before they arrive.
Cary Neff -
They removed our old HVAC system and installed a new ductless system.Shaleigh C"Rome and Fabian Were the BEST"
Robbie did terrific work cleaning our mini splits—thank you! George was awesome! Clear and helpful! He did an electrical system check-up. Jairo was great! He came to service the mini-split. Rome and Fabian were the BEST. They removed our old HVAC system and installed a new ductless system. Rome is smart and organized, and whatever he’s making he should make more because he does the work of two men. Fabian is super personable and worked so hard—they both did—and was so patient with our kid asking him questions. They cleaned up every day, they were always on time, they kept our house incredibly clean. From what we can see the system is working great! Thank you for making this such a smooth process.
Shaleigh C -
Steve was very patient and helpful.Will M"Very patient and helpful"
Steve was very patient and helpful in explaining my HVAC system and options.
Will M -
He was knowledgeable about our system and was able to diagnose the issue very quickly.Adam Marc"Great Service, Highly Recommend"
Ryan from GEN3 was extremely helpful when it came to fixing our unit. He was knowledgeable about our system and was able to diagnose the issue very quickly. Once he determined the problem, he walked me through the pros and cons of options available and made his recommendation. Great service, highly recommend.
Adam Marc -
George stuck around and helped me troubleshoot and diagnose all sorts of confusing wiring in my home.Anderson Lebbad"Very Helpful, Knowledgeable, and Patient"
Very helpful, knowledgeable, and patient. George stuck around and helped me troubleshoot and diagnose all sorts of confusing wiring in my home.
Anderson Lebbad -
Good communication, prompt arrival, very thorough.pbagosy"Evan was great!"
Evan was great! Good communication, prompt arrival, very thorough. Gave me a number of options to choose from and suggested things that I'd missed. Thanks!
pbagosy -
He was communicative ahead of the appointment, arrived timely, and worked efficiently.Nate Gervais"Paul was great!"
Paul was great! He was communicative ahead of the appointment, arrived timely, worked efficiently throughout the appointment, and presented a clear summary of what he did, system performance, and recommendations. Would welcome him back again!
Nate Gervais -
Will immediately diagnosed a faulty junction box and outlet. He fixed it quickly and professionally, explaining all the steps.Andrew Saltz"Outstanding Work by Mr. Will"
Mr. Will came by and did outstanding work. We smelled something smoking in the house. Will immediately diagnosed a faulty junction box and outlet. He fixed it quickly and professionally, explaining all the steps. But there was still a waft of smoke. Will would not leave until the job was done, and found a faulty USB charging cable. This was at 6 p.m.! All this while we were dealing with an anxious pup and baby. We were, of course, very pleased.
Andrew Saltz -
He was thorough and explained the details clearly.Felicita Moriones"He was thorough and explained clearly"
Paul B was on time, he provided detailed pictures of the system and what was reviewed before submitting quotes for repair. He was thorough and explained the details clearly.
Felicita Moriones -
His professionalism and ability to communicate complex information in an accessible way were much appreciated.Guerschon Dede"Highly Recommend GEN3 and Mike"
I recently had the pleasure of meeting with Mike Janiszewski from GEN3 Electric & HVAC regarding a proposal to install EV charging capabilities at a condo I manage. Mike was incredibly knowledgeable and took the time to walk both me and a resident through his proposed plan. He explained everything clearly and thoroughly, ensuring we understood the technical aspects as well as the potential benefits and logistics involved. His professionalism and ability to communicate complex information in an accessible way were much appreciated. I left the meeting feeling confident in his expertise and in GEN3’s ability to handle the project. Highly recommend!
Guerschon Dede -
Lead tech Dyllon O'Donnell calmly and confidently solved our difficult installation puzzle.Donald Bohn"Calmly Solved Our Installation Puzzle"
Lead tech Dyllon O'Donnell calmly and confidently solved our difficult installation puzzle.
Donald Bohn -
Highly recommend my technician, Will Schrier.Chris Connolly"My technician Will Schrier was as good as they come."
My technician, Will Schrier, was as good as they come. Highly recommend.
Chris Connolly -
We were able to book within a week and they sent Jerry Hines, who was punctual, professional, highly-skilled, and got the job done quickly.Randy LoBasso"Punctual, Professional, Highly Skilled"
I hired Gen3 to do several small electrical jobs (which came out to be one big job) at my row home in Philadelphia. The job included ceiling fan installation, new outlets, lighting, and other odds and ends. We were able to book within a week and they sent Jerry Hines, who was punctual, professional, highly skilled, and got the job done quickly. Everything works and looks great. I would highly recommend both for professionalism and peace of mind.
Randy LoBasso -
He was timely, friendly and did a great job inspecting, diagnosing, and addressing our issue the same day.Adam Koppeser"Had a great experience with Ryan Voss"
Had a great experience with Ryan Voss from GEN3. We had him for a preventative maintenance check for our HVAC. He was timely, friendly, and did a great job inspecting, diagnosing, and addressing our issue the same day (in this case a capacitor needed replacing or we would’ve been in trouble this summer; glad he caught it). He also was very helpful at explaining the details and general maintenance. Would be happy to work with them again!
Adam Koppeser -
Gordon was very knowledgeable of his job, and he took time to explain everything.Vincent Martin"They arrived on time"
Hi, I had an appointment 5/20. They arrived on time. Gordon was very knowledgeable of his job, and he took time to explain everything. I also noticed the little things. I was missing 2 bolts on my panel; he took time to put 2 bolts in. Thank you, Gordon, so 7/01 they will come to the job.
Vincent Martin -
Jordan is professional and friendly.true guru"Professional and Friendly"
Jordan is a good person. Professional and friendly. That is very much appreciated.
true guru -
They made sure the job is done correctly and well.Stephen Kohlmeir"The job is done correctly and well"
We were very helpful in working through some structural challenges to make sure the job is done correctly and well.
Stephen Kohlmeir -
Upgraded my service to 200 amps in one day and it was a great experience!Josh Went"A Great Experience"
Ed and his apprentice upgraded my service to 200 amps in one day and it was a great experience! He described everything they were doing through every step and guided me through all the work when it was done. Couldn't ask for more from a friendly electrician. 😊
Josh Went -
His visit was efficient, and he resolved the problem quickly.Kathy Sun"Very Professional and Efficient"
Bill was very professional. His visit was efficient, and he resolved the problem quickly. He also offered to check both the indoor and outdoor units of the HVAC system, which showed his thoughtfulness and consideration.
Kathy Sun -
A great team to work with, from Amy to Brian to Nell. Good communication, advice, and professionalism.Klouj Limo Service"I Highly Recommend GEN3 Electric"
I highly recommend GEN3 Electric. A great team to work with, from Amy to Brian to Nell. Good communication, advice, and professionalism. Had an EV charging station installed. Was able to get a next-day appointment, and the job was done in a timely manner. Nell recommended the whole house surge protector. Got that done as well. They are my go-to team for any needed electrical work in Philly. Thank you!
Klouj Limo Service -
The technician was very professional and knowledgeable about the outlets and also shared information about the discount.Damien Harris"Very professional and knowledgeable"
The technician was very professional and knowledgeable about the outlets and also shared information about the discount. I learned a lot during the meeting.
Damien Harris -
Ryan V. went out of his way to explain things he noticed.Ryan O'Mara"Always Great Work by GEN3"
Always great work by GEN3. Ryan V. went out of his way to explain things he noticed. I appreciated the small tips and tricks to get more A/C upstairs in the summer. Getting there at the scheduled time is always a nice bonus.
Ryan O'Mara -
They’re not just electricians, they’re problem solvers.Candice Player"I couldn’t ask for better electricians"
I couldn’t ask for better electricians than Jerry Hines and the entire GEN3 team. They’re not just electricians, they’re problem solvers. They have consistently gone above and beyond the call of duty to get the job done—whether that’s taking a broken chandelier to a local business or picking up spare parts from Home Depot after hours. I know who my electricians are and as a homeowner, that’s a relief.
Candice Player -
Not only was our technician Brandon early, he did not miss a beat.dee landis"I Wish I Could Give 10 Stars!!"
I wish I could give 10 stars!! Not only was our technician Brandon early, he did not miss a beat. He knew his stuff and was very patient in explaining every detail. We did not feel he tried to rip us off price-wise and went above and beyond to make sure the issue was fixed and not only that we were safe but satisfied. Extremely grateful for your kindness, Brandon.
dee landis -
Prompt service and Branden was great at diagnosing and fixing the problem.Mark DeSouza"Prompt Service and Great Diagnosis"
Prompt service and Branden was great at diagnosing and fixing the problem. Good price and friendly service.
Mark DeSouza -
They were super helpful in explaining every detail about the new system.Joe White"Eric, John, and Kush Were Amazing"
Eric, John, and Kush were amazing! They were super helpful in explaining every detail about the new system. Very conscientious and clean workers. I recommend GEN3 to everyone who is interested in any HVAC. Thanks again for all your help and working with us through this process. Much appreciated!!
Joe White -
Jordan came out in the pouring rain and fixed the light I needed done extremely quickly.Rachel Hallowell"Fixed the light extremely quickly"
Jordan came out in the pouring rain and fixed the light I needed done extremely quickly. He also answered a handful of questions I didn’t realize were in his expertise and was able to diagnose a few things that had me stumped. I look forward to continuing to work with GEN3!
Rachel Hallowell -
Diagnosed the issue and solved the problem!Michael"Diagnosed the Issue and Solved It"
Diagnosed the issue and solved the problem! Punctual service. Knowledgeable and effective communication.
Michael -
He was courteous, friendly, and efficient.elizabeth pratt"Courteous, Friendly, and Efficient"
We are switching from a gas range to induction, and Gordon managed to squeeze us into his schedule at the last minute for an outlet installation. He was courteous, friendly, and efficient. Thanks, Gordon!
elizabeth pratt -
He arrived on time and explained the work he performed thoroughly.Antonio Daniels"Matt was very professional"
Matt was very professional. He arrived on time and explained the work he performed thoroughly.
Antonio Daniels -
Very friendly, courteous service.David L"Very Friendly, Courteous Service"
Very friendly, courteous service and clear about costs and service options.
David L -
He was courteous, personable, and professional.Mark Monaco"GEN3 is great to work with"
GEN3 is great to work with, best in the city. This time I met with Brandon Ho on their electrical side. He was courteous, personable, and professional and recommended many improvements for my property, which really helps us.
Mark Monaco -
Robert was incredibly friendly, helpful, patient, and clear about everything.AJ"Always a Nice Experience With GEN3"
I’ve worked with GEN3 a couple times now, and I’ve always had a nice experience. Robert came out for an inspection for a new HVAC system for me and was incredibly friendly, helpful, patient, and clear about everything. I appreciated him walking me through everything thoroughly and he met every question I had with a solution. Would absolutely be pleased to work with GEN3 and Robert again. Thank you!
AJ -
Jordan was prompt, friendly, and efficient.Alisha Ramirez"Prompt, friendly, and efficient"
Jordan was prompt, friendly, and efficient. I would definitely use GEN3 in the future based on my experience.
Alisha Ramirez -
Super knowledgeable and willing to work in your best interest.Saad"Chris Is the Best"
Chris is the best. Super knowledgeable and willing to work in your best interest. Highly recommend.
Saad -
He took the time to explain what was happening in our system so we could make an informed decision on how to proceed.Marquita Farmer Lewis"10/10 Would Recommend"
Ryan came out to our house a couple of times for repair on our AC, and he was really wonderful both times! He took the time to explain what was happening in our system and get us quotes super quickly so we could make an informed decision on how to proceed. It’s clear he loves what he does and has his customers' best interest at heart. 10/10 would recommend!
Marquita Farmer Lewis -
Gave me understandable answers to my questions.Mary Ann Feldman"Thoroughly Professional"
Jerry Hines came right on time. Made a thorough check of my issues. Gave me understandable answers to my questions. Gave me information about handling future issues. Thoroughly professional.
Mary Ann Feldman -
Trustworthy, personable and does a great job.Laura Brown"Trustworthy and Personable"
Great experience, Jeffrey Wilber. Trustworthy, personable and does a great job. Thank you!
Laura Brown -
He explains the nature of the problem clearly and clarifies the options for repair.Rita Naremore"Excellent Job Diagnosing and Repairing"
Jordan Kuzowsky did an excellent job diagnosing and repairing an electrical problem in my condo. He explains the nature of the problem clearly, and clarifies the options for repair. I would call on him any time.
Rita Naremore -
5+ year customer and still happy with Gen3's quality work and communication.shinjoo cho"5+ Year Customer Still Happy"
5+ year customer and still happy with Gen3's quality work and communication. Ryan has been our regular technician who has improved our heating & cooling system performance with small and big solutions.
shinjoo cho -
It was probably the most transparent, communicative, and calming experience I've had with a contractor.Ernie P. Menold"The Most Transparent, Communicative Experience"
Gen3 added a 110V outlet and ran a new line from my box. It was probably the most transparent, communicative, and calming experience I've had with a contractor. Branden was awesome, answered all my questions, and quickly installed this new outlet. I highly recommend Gen3!!
Ernie P. Menold -
Very helpful and would definitely recommend.aly hinton"Very helpful and would recommend"
Technician was Richard. He came out to look at my HVAC system. Took his time to get it all done right. Very helpful and would definitely recommend.
aly hinton -
On time, gave me lots of options, and did the work quickly and cleanly.Danielle Scherer"Joe H was great!"
Joe H was great! On time, gave me lots of options for the work I wanted to price, and did the work quickly and cleanly while being very nice to my pup who wanted to be involved.
Danielle Scherer -
He formulated and presented all the options to update our electrical system.Robin Scott"Very informative and knowledgeable"
Mike Janiszewski is very informative and knowledgeable. He came the same day I requested an estimate, and the assessment was thorough. He formulated and presented all the options to update our electrical system. The plan he recommended took into account the immediate needs to safely upgrade our system, as well as our budget. I appreciate that he did not try to upsell us. I will definitely write a review of the installation, but as they say, the first impression is a lasting impression.
Robin Scott -
He and his team were able to identify the issue with my AC and fix it effectively!Russell Callaway"Identified and Fixed My AC Issue"
I had a great time meeting and talking to O'Donnell. He and his team were able to identify the issue with my AC and fix it effectively! Would highly recommend!
Russell Callaway -
My technician Kyle did an awesome job.William Elder"My technician Kyle did an awesome job"
My technician Kyle did an awesome job — highly recommend.
William Elder -
Amazing experience. Jae was very upfront and honest about cost.Nysia Ford"Amazing Experience"
Jae came to my home to give me an estimate and was very upfront and honest about cost! He explained several options so I can have different options when I’m ready to install! Amazing experience.
Nysia Ford -
He was professional in his demeanor and respectful of my home.Pete DiBattiste"He Was Great"
Ryan Voss did my semi-annual maintenance visit. He was great. He arrived on time. He was professional in his demeanor and respectful of my home. He did a very efficient evaluation, shared his summary with me, and made necessary recommendations. I am very pleased and would be happy to have him back again.
Pete DiBattiste -
Evan was thorough, friendly, and explained the process and issues well.Micaela Greene"Evan Was Thorough and Friendly"
Evan was thorough, friendly, and explained the process and issues well. He went above and beyond to address my circumstances.
Micaela Greene -
He was very patient and kind explaining the difference between circuits and how they worked.Tuan Vo"Nell Was Great and Courteous"
Nell was great and courteous. He was very patient and kind, explaining the difference between circuits and how they worked.
Tuan Vo -
Both were polite and knowledgeable.yvonne ruiz"Both were polite and knowledgeable."
This morning, I had a tech come to my house to see if my heating system could be repaired. He explained that the system could be repaired and outlined several options. Well done. When I decided that it would be cost effective to buy a new system, a second tech came and thoroughly explained the cost, installation, and financing. Both were polite and knowledgeable. I have used GEN3 on prior occasions. I was pleased with their professionalism.
yvonne ruiz -
They are always incredibly professional, punctual, and communicative.Quinn Casey"Exceptional Care and Competence"
GEN3 has done a lot of work around my home and has done everything with exceptional care and competence. They are always incredibly professional, punctual, and communicative. Josh particularly has been delightful to work with. I really can’t recommend them enough to anyone in Philly who needs electrical or HVAC work.
Quinn Casey -
Jeff was very good at what he knows, and he explained everything we needed to know.Karen Hanton"Jeff was very good at what he knows"
Jeff was very good at what he knows, and he explained everything we needed to know. He deserves a raise!
Karen Hanton -
He went the extra mile for me, explaining in detail how to continue maintaining my system.David Nicastro"Brian was fantastic"
Brian was fantastic. Courteous, neat, and obviously good at what he does. He went the extra mile for me, explaining in detail how to continue maintaining my system. I look forward to requesting him for all future service! Thank you so much, Brian. 🙏🏻✨
David Nicastro -
I am really impressed and very satisfied with the completed project.Deborah Sheehan"Extremely Knowledgeable and Professional"
Joe Gleba and his associate Edward came out today, 4/30/25, to do the electrical job I needed done. Joe was extremely knowledgeable, professional, and did a great job. Joe and Edward arrived early this morning and worked for over 6 hours to complete the job. I am really impressed and very satisfied with the completed project. When I need additional work, I will request GEN3 and ask for Joe Gleba. Thanks everyone at GEN3, and I'll be referring my neighbor to you as well. Best, Deb.
Deborah Sheehan -
Paul was incredibly professional and friendly.Danny Dagorn"The Entire GEN3 Experience Was Incredibly Pain Free"
Paul was incredibly professional and friendly. He helped explain my HVAC system to me and pointed out the exact issues with my system. He also walked me through each step of what he did to clean and tune up my HVAC. The entire GEN3 experience was incredibly pain free as well, from booking an appointment to billing. Will be using them again in the future.
Danny Dagorn -
Quick service, honest advice, and an overall great experience!Kelley Taylor"Quick Service, Honest Advice"
Quick service, honest advice, and an overall great experience! Had GEN3 come out to evaluate an AC unit malfunctioning - the installer will need to do the replacement, but the second opinion to rule out all other possibilities was very worth it!
Kelley Taylor -
Will did a great job of explaining and completing the work today.Richard James"Will did a great job"
Will did a great job of explaining and completing the work today and arranging for additional necessary work next week.
Richard James -
Jae Person was excellent—very polite and professional.Ross Nachbi"Highly recommend!"
Jae Person was excellent—very polite and professional. He did a great job explaining the intricacies of what he was doing, as well as laid out what to expect moving forward. Highly recommend!
Ross Nachbi -
My tech, Ryan, was friendly and super helpful.Sergei Peysakhov"Great Service and Friendly Tech"
Great service, and my tech, Ryan, was friendly and super helpful. Great experience overall!
Sergei Peysakhov -
Gordon was extremely knowledgeable and helpful with our electrical problems.Mitchell Silver"Extremely Knowledgeable and Helpful"
Gordon was extremely knowledgeable and helpful with our electrical problems. He was professional and able to provide different options for solutions to our problems.
Mitchell Silver -
The work was professionally done.Yoly Teran"Professionally Done Work"
The work was professionally done, and the crew was beyond nice and professional.
Yoly Teran -
Jae was on time, communicative, and professional.Tyler Green"Great experience"
We got a free estimate and Jae was on time, communicative, and professional. He answered all of our questions and provided the detailed estimate within an hour! Great experience
Tyler Green -
He is a true professional and communicates complex issues very effectively.Kyle Wachter"Paul Does Great Work"
Paul does great work. He is a true professional and communicates complex issues very effectively. Thank you!
Kyle Wachter -
He was on time and very professional.Joy Wilson"On time and very professional"
Richard A. came out to do my annual HVAC inspection, which is included with my Gen3 service membership. He was on time and very professional. He came in and got straight to work. Afterward, he explained his recommendations and provided quotes via email.
Joy Wilson -
He was excellent and I would highly recommend him.Ann Zumbo"He Was Excellent"
Joe did an electrical check on my house. He was very conscientious and did a thorough evaluation and provided recommendations. He was excellent and I would highly recommend him.
Ann Zumbo -
My technicians were friendly and very sufficient.Annette Pinder"Awesome professionalism"
Awesome professionalism. My technicians were friendly and very sufficient. I’m a satisfied customer. Thank you.
Annette Pinder -
Genuine, reliable and thorough.Gaurav Jadhav"Genuine, Reliable, and Thorough"
Genuine, reliable and thorough. Robbie Hauge was knowledgeable and friendly!
Gaurav Jadhav -
He was the only one who quickly diagnosed and remedied the issue.Melissa Baruno"Ashton Was Absolutely Amazing"
Ashton was absolutely amazing. He came to install a dimmer on one of our chandeliers. We have had issues with some of the lights for years, and he was the only one who quickly diagnosed and remedied the issue. We can’t thank him enough.
Melissa Baruno -
Great job by Jordan, a true professional who knew what he was doing.Robert Ramuno"Great Job by Jordan"
Great job by Jordan. Came in and replaced the ceiling fan. True professional. The guy knew what he was doing, and the room was spotless when he left.
Robert Ramuno -
He identified and fixed the issue right away and the pricing was fair.Adam Norris"Respectful and Efficient"
Gordon was respectful and efficient! He identified and fixed the issue right away and the pricing was fair.
Adam Norris -
Jordan was friendly and accommodating of my schedule.Randi Saunders"Friendly and Accommodating"
Jordan was friendly and accommodating of my schedule and did a great job completing the work.
Randi Saunders -
I have used the services of Gen 3 for over 10 years and have never been disappointed in any work they have done.Kevin Klause"The people at Gen 3 never disappoint"
I have used the services of Gen 3 for over 10 years, both at my home and business, and have never been disappointed in any work they have done. Most recently, I spoke with Lauren and Nicole about scheduling a visit to replace a light fixture, and that day Stan arrived to assess my problem. He made some great recommendations and soon had the job complete. The people at Gen 3 never disappoint. They are not happy until you are happy.
Kevin Klause -
Richard removed it and got my heater working 100% again! I will absolutely call them again for any of my HVAC needs.Marianne Hill"Got My Heater Working 100% Again"
My heater was making a weird noise and luckily Richard was able to figure it out quickly and without loads of extra costs/work. He only took apart what he needed to step by step, kept me informed, and ultimately solved the problem. It turns out there was a bird in there! Richard removed it and got my heater working 100% again! I really appreciated how efficiently he worked and the information he gave me to maintain my HVAC system all year long! I will absolutely call them again for any of my HVAC needs. Thanks again Richard!
Marianne Hill -
Will was professional and answered my many questions.Ellen Goldberg"Will was professional"
Will was professional and answered my many questions. He cleaned up when he was finished.
Ellen Goldberg -
I feel like I get to make an educated choice, and also get educated on future options.Terease Waite"Service like his is why I continue to return"
Jim B and his team were wonderful. They were on time, pleasant and courteous, knowledgeable, and very communicative about the job being done and what to expect. Jim B clearly and explicitly described to us how to care for and maintain our new central air unit—we really appreciated the advice. We look forward to seeing GEN3 and Jim B and his team again, as we consider replacement of our furnace. 7/18/2024 This is my second review. All I can say is that I was not disappointed. Our technician, Richard Allen, kept us apprised of his arrival time, arrived on time, and was simply wonderful. He was courteous, knowledgeable, and very polite! He provided exemplary service. Thank you, Rich! 2/7/25 Robert Thompson and his partner were prompt, courteous, and provided excellent service. I look forward to seeing GEN3 and Robert again for any future electrical or HVAC needs. 2/7/25 Joshua is absolutely the best. His professionalism and expertise encouraged me to start the upgrades at my office (after the excellent job that was done at my home) because I was confident that a great job would be done. 2/18/25 Jordan was prompt, courteous, and professional. He was very patient in answering my questions, and even helped me reattach the covering of my electric meter which had blown off. I feel much more confident of making good decisions after his visit. 2/19/25 I’ve enjoyed working with Josh because he starts me at what could be considered the ideal solution to a problem but then allows me to input my goals, my budget, and what the advantages and disadvantages are when I make a choice. It’s not take it or leave it. I get an understanding of what code is and why. I feel like I get to make an educated choice, and also get educated on future options. 2/26/25 Asmara was great. He was on time, efficient in working, and constantly making sure I understood what was happening. Service like his is why I continue to return to GEN3. 2/27/25 I was surprised how quickly Robert and GEN3 arrived to check my problem. Since electric lines had been run the day before, I thought the lack of power to my thermostat was related; but he showed me where a prong in my thermostat had separated and did a quick repair. I was very satisfied with the visit. 5/1/25 Eric was great. They were on time, polite, made sure I understood what was going on, and stayed until things were working like they should be. I am looking forward to never having to run out of oil for my heater again (even though summer is coming!).
Terease Waite -
Chris was very friendly and did a good job.Dean Gentekos"Very Friendly and Did a Good Job"
Chris was very friendly and did a good job of providing me a summary of his analysis in terms I could understand.
Dean Gentekos -
He was timely, courteous, and explained the whole process thoroughly.Amy Witkoski Stimpfel"Joe Did a Great Job"
Joe did a great job installing a new ceiling fan. He was timely, courteous, and explained the whole process thoroughly. Thank you!
Amy Witkoski Stimpfel -
Richard arrived on time, conducted the tune-up quickly and efficiently, and outlined three recommendations for follow-up services.Joey McDougall"Great experience using GEN3!"
Great experience using GEN3! Both the team in the office and our technician on site, Richard Allen, were helpful from start to finish. Richard arrived on time for the appointment as stated, conducted the tune-up quickly and efficiently, and outlined not one but three recommendations for appropriate follow-up services. Would recommend for any and all HVAC needs!
Joey McDougall -
GEN 3 is a reliable company that is quick, professional and great to work with.Susan DeSeyn"GEN 3 Is a Reliable Company"
GEN 3 is a reliable company that is quick, professional and great to work with. Dave and Nell are top notch.
Susan DeSeyn -
If Asmara Habte is at your place for electric, just relax.Mohamed Naser"Everything Is Under Control"
If Asmara Habte is at your place for electric, just relax; everything is under control.
Mohamed Naser -
Chris (HVAC) and Joe (electrician) were both thorough.Lisa Black"Thorough and Friendly"
Chris (HVAC) and Joe (electrician) were both thorough and friendly!
Lisa Black -
He was very friendly and took his time to thoroughly inspect my HVAC unit.Dan Diamondstone"Great team and quick service"
Great team and quick service. Signed up for the maintenance plan and Brian showed up on time. He was very friendly and took his time to thoroughly inspect my HVAC unit. He was candid and honest with his recommendations and didn’t force anything I didn’t want to do on me. Would recommend.
Dan Diamondstone -
Ryan did great today and was very reassuring.Dennis Maiorano"Ryan did great today"
Ryan did great today, was very reassuring that ask is well.
Dennis Maiorano -
Jeff was on time, professional, and gave a truthful assessment.Sherri Tiller"On time, professional, and truthful"
Jeff was on time, professional, and gave a truthful assessment of what was required for our unit. I highly recommend.
Sherri Tiller -
His calm demeanor while explaining the services assured me that I was in good hands.Nicole Cook"Great service from GEN3 once again!"
Joe was on time and respectful of my home. His calm demeanor while explaining the services assured me that I was in good hands. Great service from GEN3 once again!
Nicole Cook -
Cliff was a great guy who explained our options.Trudy Gandolph"Cliff was a great guy"
Cliff was a great guy who explained our options. Thank you!
Trudy Gandolph -
Branden was on time and professional.Tim Dunlea"Branden Was On Time and Professional"
Branden was on time, professional, and got the job done.
Tim Dunlea -
Overall a really pleasant experience and we’ve already got cold air blowing from our AC again an hour later.Matthew Edwards"Really Pleasant Experience"
Our GEN3 tech, Brian, was very friendly and knowledgeable. He walked me through what he was checking out and ended up diagnosing the issue in minutes. Overall a really pleasant experience, and we’ve already got cold air blowing from our AC again an hour later. Can’t recommend GEN3 and Brian Johnson enough.
Matthew Edwards -
He was professional and honest.Seth Fein"Ryan V Did a Great Job"
Ryan V did a great job testing and explaining my system during a tune-up. He was professional and honest. I will likely use GEN3 for any future service.
Seth Fein -
Gordan Coleman was above and beyond helpful. He was a great electrician and fixed my issues quickly.randu"Above and beyond helpful"
Gordan Coleman was above and beyond helpful. He knew every answer to all my questions. He was a great electrician and fixed my issues quickly. Had Ed Fooks and an apprentice as well, and they did a great job with some record timing on putting in a new electrical panel for me. Great help and did a good job.
randu -
He was extremely knowledgeable on the upgrades and fixes needed to get my house ready for a mini split.John “Stefan” Mreczko"Extremely Knowledgeable and Helpful"
I had an appointment with Josh Trisdorfer, a master electrician from Gen3, today. He was extremely knowledgeable on the upgrades and fixes that needed to take place in order to get my house ready for a mini split. He was friendly, personable, and helped me understand the process necessary for moving forward. Thanks, Josh!
John “Stefan” Mreczko -
He’s timely, very efficient, respectful and thoroughly explains the work that’s being done.gerry baruno"Another great experience with Will"
Another great experience with Will. He’s timely, very efficient, respectful, and thoroughly explains the work that’s being done. Thanks again, Will, for another great job. Jerry Baruno from 1 Shot Cafe.
gerry baruno -
He was extremely thorough and professional, and was eager to help a couple new homeowners understand their home.Jacob Schreiber"Extremely Thorough and Professional"
We had Mike Janiszewski complete an in-depth assessment after our home inspection came back with indications of knob and tube wiring. Not only was Mike able to come out on our timeline on short notice, he was extremely thorough and professional. He offered the choice of quick summaries or thorough explanations during his assessment (of course everything documented in detail in his report/estimates), and was eager to help a couple new homeowners understand their home. Our estimates and reports provided us with the foundation to request an appropriate seller's credit toward the job. We can't say enough great things about Mike, he really was patient but thorough with the home and us, couldn't ask for more!
Jacob Schreiber -
Gen3’s electricians are always super professional.Heather Blakeslee"Gen3’s Electricians Are Super Professional"
Gen3’s electricians are always super professional and easy to work with.
Heather Blakeslee -
Very efficient and informative.Hannah Rosenthal"Jordan from Gen3 Was Great"
Jordan from Gen3 was great! Very efficient and informative. Thank you!
Hannah Rosenthal -
Branden Ho was our electrician today, and we couldn't have had a better experience!amy oshiro"We Couldn't Have Had a Better Experience"
Branden Ho was our electrician today, and we couldn't have had a better experience! He is thorough, super clean, perfectly clear about what the work was going to be, and a thoughtful, fun, and engaging guy when we had conversations about work and life and music! I definitely will be specifically requesting him to come back to our home the next time we need some electrical work done. 5 stars all the way!!!
amy oshiro -
He was kind, knowledgeable, and very efficient.Linda Hands"Wonderful Experience With Technician Nell Cherry"
Hi I just want to say I had a wonderful experience with technician Nell Cherry. He was kind, knowledgeable, and very efficient. He came out yesterday to investigate my electrical issue and wasn't able to complete the problem that day; however, he reassured me that he would come back the next day (which is today) at 11 AM to complete the job. He arrived here by 10:58 AM... very prompt! He went right to work and was done with the job by 2 PM. He put everything back where it belonged and cleaned his work area very well. I would definitely recommend him for any future electrical job to someone else. Thank you, technician Nell Cherry and GEN3, for a job well done!
Linda Hands -
I’ve been using GEN 3 for years and they are the only electricians I trust.Dawn Bruno"The Only Electricians I Trust"
I’ve been using GEN 3 for years and they are the “only” electricians I trust. They check all the boxes for what I want and need. Most recently Brandon came to our home for a few projects and he was A+ (professional, patient, knowledgeable and had a stellar personality). He also gave me one of my favorite things - options. We love GEN 3!
Dawn Bruno -
Brian came out to check our AC system and was very efficient and professional!Alex Nakahara"Very Efficient and Professional"
Brian came out to check our AC system and was very efficient and professional! Highly recommend.
Alex Nakahara -
Very quick turnaround as always with y’all, and fantastic communication.William Cadwalader"No Stress Utility Work"
Jeffrey did a great job on both jobs. Very quick turnaround as always with y’all, and fantastic communication. No stress utility work. I recommend.
William Cadwalader -
He explained things clearly, was prompt, polite, and made me feel confident in using GEN3 for my HVAC needs.Alexa"Huge Help When I Needed a New Compressor"
Robert Zambrano was a huge help for me when I needed a new compressor! He explained things clearly, was prompt, polite, and overall made me feel confident in using GEN3 for my HVAC needs!
Alexa -
They were able to see me same day and were courteous, kind, and reasonable.Daniela O'Keefe"I’d Definitely Recommend GEN3"
I’d definitely recommend GEN3 for any HVAC needs! They were able to see me same day and were courteous, kind, and reasonable. They had my AC running in minutes, and Chris was great!
Daniela O'Keefe -
He was on time, courteous, and friendly with my jumping pup, but most importantly he was thorough and efficient!kenai61"Thorough and Efficient!"
Had my annual HVAC servicing done by Chris Vayda of GEN3! He was on time, courteous, and friendly with my jumping pup! But most importantly he was thorough and efficient! Pointed out some potential problems and did an overall great job! Would highly recommend!
kenai61 -
Jeff took time to understand our old house and gave us multiple options for moving forward.Susan Sampson"An Honest Assessment with No Pressure"
Jeff took time to understand our old house and gave us multiple options for moving forward. An honest assessment with no pressure.
Susan Sampson -
He was detail oriented and great at explaining any issue he noticed and suggested improvements.Joel C."Happy With the Service"
I had my seasonal maintenance check by Gen3 electrician, Jerry H, who was keen with checking all the appliances and sockets. He was detail oriented and great at explaining any issue he noticed and suggested improvements. He gave me a lot to consider for the future, and I didn't feel pressured to make a decision immediately. The provided inspection checklist is a great tool to learn more about your home and reference for the next seasonal check. Happy with the service. I highly recommend people check out Gen3 and ask for Jerry H.
Joel C. -
Prince was helpful, friendly, and did the job well.B Wenger"Prince was helpful, friendly, and did the job well."
Prince was helpful, friendly, and did the job well. Gave me some estimates for other work I might want. GEN3 always great!
B Wenger -
For any electric work, I will call GEN3 and request Gordon.Bergen Brown"They Are a Great Representation of GEN3"
The value of service is the biggest wildcard when searching through a number of vendors eager to do the same job. So we try our best to identify traits to reason as to why we should trust them to deliver the value they market online. For service, I look for (1) transparency around the scope of work, (2) commitment to obligation, and (3) professionalism. They sent out Gordon, who checked all three boxes and exceeded the expectation. Even more, my toddler found him to be “his friend” when the kid talks to no one. Somehow, they sparked a conversation from my son’s interest in panda bears and orangutans! Having the ability to build connections is the key to customer retention. For any electric work, I will call GEN3 and request Gordon. He also has Rob, whom he trained, that’s on the install team. Rob is very respectful, knowledgeable, and customer-centric. They are a great representation of GEN3, and I’m thankful I hired them for the job. Thanks again, guys! Bravo Zulu! Update: I checked my alley camera with my son, and there was a panda bear haha! Gordon needs a raise!
Bergen Brown -
Super professional, punctual, and incredibly thorough.Alonzo Mitchell"Super professional and thorough"
Prince came by to do a checkup on my home electric panel and outlets, and I couldn’t be more impressed. Super professional, punctual, and incredibly thorough. He explained everything in plain terms and confirmed my system was safe and up to code. I highly recommend GEN3 and Prince.
Alonzo Mitchell -
They arrived right on time, clearly explained the issue, were upfront about all costs and options, and got it fixed on the spot.Greg Wellbrock"Great Service—Highly Recommend"
Paul Browne and Shondu Cain came out to service our AC when it wasn’t working, and they were incredibly professional and polite. They arrived right on time, clearly explained the issue, were upfront about all costs and options, and got it fixed on the spot. Great service—highly recommend!
Greg Wellbrock -
Asmara and Bryce were on time. Very professional.John Hogan"We Are Very Pleased"
We are very pleased with the installation of the new service panel. Asmara and Bryce were on time, worked well, and were very professional. Thank you, Gen 3.
John Hogan -
Electric charger installation was a great experience.Marissa Vatsky"Electric charger installation was a great experience"
Electric charger installation was a great experience, as well as scheduling and consult!
Marissa Vatsky -
Jerry was so professional and answered a lot of questions I had.Cynthia Meadors"Jerry was so professional"
Jerry was so professional and answered a lot of questions I had while also helping me to understand my old house a little better. Looking forward to working with him again!
Cynthia Meadors -
Branden did a great job assessing our situation and resolving the problem efficiently and effectively.Charles"Branden did a great job"
Branden did a great job assessing our situation and resolving the problem efficiently and effectively. As a bonus, he communicated effectively with the tenant’s staff when I was having an issue due to a language barrier. He showed up on time and completed the job ahead of schedule and recommend him and Gen3 to other property owners looking for an electrician.
Charles -
Asmara was professional, efficient, and communicative.Arielle Ranalli"Professional, Efficient, and Communicative"
Asmara was professional, efficient, and communicative. I would absolutely use GEN3’s services again!
Arielle Ranalli -
He was very nice and didn't try to sell us things we didn't need.Jasmine Smith"Would Definitely Hire Him Again"
He was very nice and didn't try to sell us things we didn't need. He said what was wrong and gave us a fair estimate. He also did very good work and took his time to do it right. Would definitely hire him again.
Jasmine Smith -
Steve was professional and knowledgeable, backed up his assertions with evidence, and knew what he was talking about.Ben Pawson"Professional and Knowledgeable"
Good company that knows its worth. Good advice and options. Focused on maintenance. Steve was professional and knowledgeable, backed up his assertions with evidence and knew what he was talking about, and importantly how to communicate it to the client. Would recommend.
Ben Pawson -
I very highly recommend both of them for their knowledge, expertise, honesty, and friendliness.Peter Pakstis"Excellent experience with Jeff and Josh"
Excellent experience with Jeff Schwartz (HVAC) and Josh Trisdorfer (Electric). I very highly recommend both of them for their knowledge, expertise, honesty, and friendliness. Jeff provided estimates and recommendations for a whole house heating/cooling heat pump system. He went room by room and helpfully explained the installation process. He highlighted important aspects to consider so I would be able to select a unit that would best fit my needs. Josh walked me through the options for an electrical panel service upgrade, new circuit breaker panel, and installation of recessed lighting. He was very insightful and even showed me the smart light switches that he personally uses and recommends.
Peter Pakstis -
He was friendly, knowledgeable, and easy to work with.Beverly Butler"Joe Was Great"
Joe was great. He was friendly, knowledgeable, and easy to work with. Thank you.
Beverly Butler -
Paul was very thorough and answered all of my questions.Ben Rader"Very thorough and answered all my questions"
Paul was very thorough and answered all of my questions while walking through the best options.
Ben Rader -
Will did a great job troubleshooting our wiring issue with a new doorbell and transformer installation.Gin McGill-Prather"They Always Do a Quality Job"
Although GEN3 is not the cheapest, they always do a quality job. Will did a great job troubleshooting our wiring issue with a new doorbell and transformer installation. His work was clean and thorough.
Gin McGill-Prather -
Jordan provided excellent service.Maryann Marchioli"Excellent service from Jordan"
Jordan provided excellent service and was great to deal with!
Maryann Marchioli -
Knowledgeable, friendly service and great troubleshooting.Moon Molson"Knowledgeable, Friendly Service"
Knowledgeable, friendly service! Great troubleshooting! Clear breakdown of problems and services!
Moon Molson -
Matt at Gen 3 is great, punctual, communicative and transparent.Andrew Harris"Matt at Gen 3 Is Great"
Matt at Gen 3 is great, punctual, communicative and transparent. Gen 3 makes it pretty easy to book. Third time we’ve used these guys and they’ve always done really solid work.
Andrew Harris -
Had a great experience with Gen3 overall.Carol Glowacki"Had a Great Experience with Gen3"
Had a great experience with Gen3 overall, from the initial assessment to the work and follow-up.
Carol Glowacki -
The service today was very good and we were very happy with it.Nick Patterson"Service Today Was Very Good"
The service today was very good and we were very happy with it. We will definitely use you guys again in the future for our HVAC needs.
Nick Patterson -
The techs were prompt, polite and efficient.jennifer sciarra"Prompt, Polite, and Efficient"
The techs were prompt, polite and efficient. I would definitely recommend.
jennifer sciarra -
He was an amazing help and I can’t recommend Gen 3 enough.Jordan Weinberg"Gen 3 Is Amazing"
Gen 3 is amazing. Paul Browne was my tech today for a regular maintenance check. He was professional and thorough. He was an amazing help, and I can’t recommend Gen 3 enough. I’ve worked with four of their technicians now, and every single one has been exceptional.
Jordan Weinberg -
Showed up on time, good, clean work.Jon Webb"Excellent Work"
Excellent work. Showed up on time, good, clean work. Polite and efficient.
Jon Webb -
He took the time to explain each option and recommended next steps to take.Laura Hess"Timely, Courteous, and Knowledgeable"
Jeff was timely, courteous, and extremely knowledgeable. He took the time to explain each option and recommended next steps to take. He was thorough and followed up the same day with written estimates breaking down each option.
Laura Hess -
He did an awesome job and was very friendly!fnu Lukito"He Did an Awesome Job"
Thank you, Joe Harkins. He did an awesome job and very friendly!
fnu Lukito -
Amazing communication and the highest quality of work.Devitt Frank"Couldn't Recommend GEN3 Any Higher"
Couldn't recommend GEN3 any higher. Amazing communication, and the highest quality of work. 11/10
Devitt Frank -
Overall we continue to be happy with this service plan through Gen3.Megan Williams"Overall we continue to be happy"
This was the first included electrical inspection with the maintenance package we have with Gen3. The electrician arrived early in the time frame scheduled and called when he was close. The inspection was thorough and everything explained. He sent a report with suggested repairs within half an hour and was very professional. The service was also very easy to schedule. I had a more recent HVAC service check, but the link to leave a new review brings me back to this older one without an option to leave a separate one. I still review 5 stars and my review is basically the same. We had Richard Allen for this check, he contacted me with notice of his arrival which was at the very top of the estimated time range, was very patient with the terrible parking in our neighborhood, efficient and professional. He kept me updated on progress and overall we continue to be happy with this service plan through Gen 3. This is an updated review for spring 2025 maintenance, the link for the review still brings me here without an option for a full new review. Ryan Voss was the person this time, on time, plenty of notice, was very knowledgeable and answered all my questions. He found an issue with the capacitor and was able to replace same day. Everything was completed in about an hour, 5 star review remains for this company.
Megan Williams -
He diagnosed the problem, fixed it on the first try, and gave recommendations for preventative maintenance.Vanessa Barbetti"100% Satisfied With His Services"
The technician, Branden, was professional, knowledgeable, and friendly. He diagnosed the problem, fixed it on the first try, and gave recommendations for preventative maintenance. I am 100% satisfied with his services. Thanks again!
Vanessa Barbetti -
Gen 3 was able to come out quickly and good customer service.Samuel Rosaio"Gen 3 was able to come out quickly"
Gen 3 was able to come out quickly and good customer service. Techs are knowledgeable. Mike G and his counterpart were great (sorry I forgot the name).
Samuel Rosaio -
Polite, professional, walked me through everything they were doing.kelly soltis"Polite and Professional"
Polite, professional, walked me through everything they were doing to make sure I understood. I would absolutely use GEN3 again!
kelly soltis -
Robbie provided fantastic service and was easy to work with.Marc Miller"Robbie Provided Fantastic Service"
Robbie provided fantastic service, he explained everything in detail, provided service options and was easy to work with. Highly recommended!
Marc Miller -
Very clear communication and fixed the problem without any fuss.Geena Dhaliwal"Joe the electrician was great"
Joe the electrician was great. Very clear communication and fixed the problem without any fuss. Super helpful at explaining what the issues were too.
Geena Dhaliwal -
I appreciate his help and attention to detail.Gabrielle Crowley"Kind, knowledgeable, and helpful"
Paul was kind, knowledgeable, and helpful. I appreciate his help and attention to detail and multiple options to guide me in the best decision making possible.
Gabrielle Crowley -
Richard Allen has been helpful, knowledgeable, and polite every time he has come.Caroline Goodbody"Brandon H Was Great!"
Brandon H was great! Richard Allen has been helpful, knowledgeable, and polite every time he has come. George Clanton - 5 stars. Chris M was helpful and quick. Matt Gatens has done several HVAC checks and is always great - super duper. Robbie was thorough and polite.
Caroline Goodbody -
Staff was very friendly and knowledgeable.Sarah Culp"Staff Was Very Friendly and Knowledgeable"
Staff was very friendly and knowledgeable. They were quick and explained everything thoroughly.
Sarah Culp -
Cliff is very knowledgeable and is willing to answer questions you may have.Dani Girl"Very knowledgeable and mannerly"
Cliff is very knowledgeable and is willing to answer questions you may have. He was genuinely mannerly, too. I was happy with the work done.
Dani Girl -
One of those times where the customer service is part of the price and totally worth it.IzzyWanShinobi"Customer service is totally worth it"
As a residential customer, it’s tough to find an HVAC/heating place that’ll give you the time of day. But when my 2-year-old heater stopped working and I couldn’t troubleshoot it, they had someone over pretty quick. Chris was super professional and their pricing structure is set up in a way that, while it can end up being expensive for a few minutes of work, they take the time to explain it to you. One of those times where the customer service is part of the price and totally worth it.
IzzyWanShinobi -
Very professional and easy to deal with.Robert Pierce"First time using Gen3"
First time using Gen3. Had a problem with my water heater. Jeff was great. He kept me informed as he tried to diagnose the issue. Very professional and easy to deal with. I actually decided to sign up for Gen3's preventative maintenance contract. I am looking forward to an ongoing relationship with Gen3. Thanks Jeff!
Robert Pierce -
Cliff was professional and knowledgeable, and he made sure all of my questions were addressed.Kimberly P"Great Experience with Gen3"
I had a great experience with Gen3 for HVAC maintenance. Cliff was professional and knowledgeable, and he made sure all of my questions were addressed. Would recommend.
Kimberly P -
Ryan was phenomenal and walked me through all the steps he was taking during a routine HVAC maintenance visit.Gabrielle H"Ryan was phenomenal"
Ryan was phenomenal and walked me through all the steps he was taking during a routine HVAC maintenance visit. He went above and beyond to ensure everything was in good working order!
Gabrielle H -
GEN3 is fast, fair, reliable, flexible, communicative, transparent.Daniel Rohe"Everything You Want from an Electrician"
GEN3 is fast, fair, reliable, flexible, communicative, transparent—basically everything you would want from an electrician!
Daniel Rohe -
Matt was very professional and I much appreciated how he checked his work.Bryan Hudson"The equipment and service are fantastic"
I always enjoy working with GEN3. Just had a maintenance that tuned up my mini-splits. The equipment and service are fantastic. Matt was very professional and I much appreciated how he checked his work.
Bryan Hudson -
They were very professional and understanding and I feel like I am in good hands.Arta Seyedian"Very Professional and Understanding"
Jordan came to my house and carefully and transparently walked me through the cost estimate of the work I needed done, extending circuits, adding electrical outlets, and installing security cameras. They were very professional and understanding, and I feel like I am in good hands.
Arta Seyedian -
The GEN3 provided a quick response, with estimates and work done very professionally and fast.Gonzalo Cornejo"Great service by GEN3 Electric & HVAC"
Great service by GEN3 Electric & HVAC. I needed to add ceiling lighting in three spots and install four light fixtures in different rooms in my house. The GEN3 provided a quick response, with estimates and work done very professionally and fast. Earnest Jordan led the team that worked on my house lights, and within a day and a half it was completed. No complaints. The pricing is very reasonable too. Highly recommended.
Gonzalo Cornejo -
We always use Gen3 and the electrician today—Joe Harkins—did another great job.Jesse L"Highly recommend Gen3!"
We always use Gen3, and the electrician today—Joe Harkins—did another great job repairing our dimmer switch and installing a GFCI outlet in our bathroom. Highly recommend Gen3!
Jesse L -
My tech Jeff was great and very thorough.Ramon Ryan"My tech Jeff was great"
My tech Jeff was great, very thorough and reviewed everything with us!
Ramon Ryan -
They go out of their way to make the customer happy.Robby Nelson"Gen3 Is Always Great to Work With"
Gen3 is always great to work with. They go out of their way to make the customer happy. We had a great team show up, and the install was done in a matter of hours. And this was not an easy job!
Robby Nelson -
He was kind, courteous, clean, and professional.Mike Graver"Very happy with the service"
We’re very happy with the service Jordan provided today! He came to do a few electrical repairs on our house and he was kind, courteous, clean, and professional. We will happily use him again. Thanks so much!
Mike Graver -
The representative was very professional and had a lot of patience to answer several of my questions.JAMES SIMMONS"The service was great!"
The service was great! The representative was very professional and had a lot of patience to answer several of my questions.
JAMES SIMMONS -
Nell was excellent—explained the job in detail, very knowledgeable, and answered all our questions.Richard Scherr"Very Good Service, Very Professional"
Nell was excellent—explained the job in detail, very knowledgeable, and answered all our questions. He installed 3 ceiling fixtures without any problems. I also found him to be very considerate; he called before arriving, he was very careful moving the step ladder around not to hit any surfaces, and most of all, made sure to walk around our new area carpet without stepping on it, even though we never mentioned anything about it. Overall, very good service, very professional, highly recommended.
Richard Scherr -
Asmara and his colleague made sure to walk us through everything, didn’t rush on details and did a real quality job.Jason Rosencranz"We were wonderfully happy with the work"
We were wonderfully happy with the work done to install our EV charger. We are in a condo building and getting from our meter room to our spot wasn’t easy. The work was done well, smartly taking the time to hide wires and feeds. Asmara and his colleague made sure to walk us through everything, didn’t rush on details and did a real quality job.
Jason Rosencranz -
Extremely professional and courteous, with quick turnaround.Frank Konczakowski"Excellent Service"
Excellent service. Extremely professional and courteous. And quick turnaround. Inspection/quote/all-day work in less than 48 hours.
Frank Konczakowski -
Prince provided great customer service and a wealth of knowledge.Richard Durfee"Great Customer Service and Knowledge"
Prince provided great customer service and a wealth of knowledge. He was extremely providential and empathetic of us working, by being respectful of our pets and belongings. After he was complete, he even went above and beyond by vacuuming and cleaning up behind himself. Will definitely be using GEN3 in the future.
Richard Durfee -
Evan was prompt, very knowledgeable, and did a great job.Thomas Jay Rush"Very Professional, Very Nice"
Very professional. Very nice. Evan was prompt, very knowledgeable, and did a great job.
Thomas Jay Rush -
We had a positive impression from the interaction and will consider using these guys next time.Tong Li"Very polite and professional"
I asked GEN3 for an assessment, and I found the guys (Matt and his assistant) to be very polite and professional. Even though we decided to let our building’s management team handle our issue in the end, we had a positive impression from the interaction and will consider using these guys next time.
Tong Li -
He answered all of my questions in a manner that I could understand.Vinnie Amalfitano"Cliff Was Great"
Cliff was great. He answered all of my questions in a manner that I could understand. I would recommend him and GEN3 to anyone with HVAC needs.
Vinnie Amalfitano -
He pointed out other essential safety concerns, very professional and informative.Anderson Luke"Very Professional and Informative"
Mike gave me an estimate on items I felt I needed electrical upgrades, he pointed out other essential safety concerns, very professional and informative.
Anderson Luke -
He figures out problems and explains options clearly.Donald Stevens"Very Knowledgeable About Wiring"
Josh is very knowledgeable about wiring in old houses. He figures out problems and explains options clearly. I am happy to have him working here!
Donald Stevens -
My landlord and I were impressed with Will’s outstanding electrical work needed for the house and we plan on reaching out to him for any work needed in future!STAR-1"Phenomenal Electrical Work for Our Home"
Will Schrier of GEN3 had done work on three different days and did a phenomenal job with the electrical work needed for the property! He was courteous, respectful of the property, and took extra precautions to avoid tracking dirt onto the floor! We now have a good working dryer where it was needed in the basement thanks to the proper outlet he installed, as well as repairing the power cord to the basement light switch and installing a new switch. In addition to new wall outlets in the living room and 3rd floor bedroom, along with a much-needed GFI outlet for the kitchen counter where the microwave and coveted coffee machine now live, Will replaced an aging backyard light with a motion sensor dual light fixture; my nighttime grilling got an upgrade this summer! My landlord and I were impressed with Will’s outstanding electrical work needed for the house, and we plan on reaching out to him for any work needed in future! Really appreciate you, Will, and thanks for your hard work!
STAR-1 -
Our technician Rob Zambrano went the extra mile with his helpfulness.Louis Weil"Our technician went the extra mile"
We were looking to get mini splits in our home, and our technician, Rob Zambrano, went the extra mile with his helpfulness. We talked extensively about our options as well as the best way to lay out the electric and water drainage lines for the units. He was good-natured and friendly; we even got pleasantly sidetracked for a little while chatting about music! GEN3 has been good about keeping me up to date on appointment scheduling details. Looking forward to getting the work done by them!
Louis Weil -
Listened to me and answered all my questions.Stacy Keegan"Very professional and nice mannered"
Very professional and nice mannered. Listened to me and answered all my questions, explaining things well.
Stacy Keegan -
Gordon was very professional and helpful.David Wayne"Very Professional and Helpful"
Gordon was very professional and helpful with fixing my electrical issue.
David Wayne -
Brandon was great, fast, and very helpful explaining our options and completing the repair.marty linville"Great Experience Getting Our Electric Repaired"
We had a great experience getting our electric repaired! Brandon was great, fast, and was very helpful explaining our options and completing the repair. We will definitely be using GEN3 again!
marty linville -
Gen 3 did a great job with installing our EV charging station.Kate Grant-Day"Gen 3 Did a Great Job"
Gen 3 did a great job with installing our EV charging station. This included going through the approval with the city. Ed did the work at our home and he was great to work with! A very professional job all around!
Kate Grant-Day -
Technician John Harkins came and diagnosed the problem quickly.Karen Davis"Diagnosed the Problem Quickly"
My fireplace kept triggering the circuit breaker. Technician John Harkins came and diagnosed the problem quickly. Corrected a burned wire that could have caused a fire.
Karen Davis -
Very quick to set up an appointment via text, which was very convenient for me.Mark Toscani"Highly recommended"
Very quick to set up an appointment via text, which was very convenient for me. Paul showed up on time and explained what he was going to do. He was very conscientious and neat as he worked on my HVAC and AC unit. When he was done, he went over everything he did and what I needed to maintain my systems. He also emailed me what we discussed with photos. I was very pleased with the work done. Highly recommended.
Mark Toscani -
They thoroughly checked my HVAC system and made sensible recommendations.Grant Berger"Gen3 Was Great"
Gen3 was great. They thoroughly checked my HVAC system and made sensible recommendations to get ahead of future problems.
Grant Berger -
Prince was friendly, respectful, and efficient.FJ"Friendly, respectful, and efficient"
Prince was friendly, respectful, and efficient. He explained things and gave me options. I definitely would want him to work on my again if time comes.
FJ -
Will definitely use the service again in the future. 5/5 would recommend Earnest as well. 5/5 for Terell as well!Brett Askinas"Jeffrey Was Excellent Support"
Jeffrey was excellent support from GEN3, showed up on time, was very communicative and personal, talked about the different options for furnace repair/restore, and explained the benefits of each, including reasonable pricing. Really appreciated Jeffrey coming out to work on my furnace today! Will definitely use the service again in the future. Also would like to add that I had scheduled electrical work with GEN3, and the electrician Earnest and his team did a fantastic job replacing a lot of poorly wired cables, circuit breaker, grounding wires, the whole thing. They were fast and efficient and very communicative during the whole process. 5/5 would recommend Earnest as well. And would like to add again, Terell was able to get out there right on schedule and replace a GFCI outlet, was very easy to communicate with, very nice to talk to, and finished the work very quickly and efficiently. 5/5 for Terell as well!
Brett Askinas -
Jeffrey has been wonderful to deal with.Kathleen Mcclain"Great Service and Great Communication"
Great service and great communication. Jeffrey has been wonderful to deal with. Thanks!
Kathleen Mcclain -
Charles was great and did a good job explaining everything.Seth Caldwell"Charles was great"
Charles was great, took a long look at my issues and did a good job explaining everything.
Seth Caldwell -
Technician took his time to find the problem.al blackson"Technician Took His Time"
Technician took his time to find the problem, very knowledgeable of what he’s doing.
al blackson -
Incredibly knowledgeable and explained everything to me in great detail.Alliyah McClary"Jordan is amazing!"
Jordan is amazing! Incredibly knowledgeable! Explained everything to me in great detail! Answered all of my questions! Was thorough, cares about his work. Takes his time and also finished in a timely manner! Will call him again!
Alliyah McClary -
He was very professional and made me feel like I would be in very good hands if he did the electrical work.Sherri Plotkin"I Highly Recommend Jordan"
I met with Jordan K, who came to my apartment to give me an estimate for electrical work I need done (installation of ceiling fans and changing track lighting). I was very impressed with Jordan. He is very knowledgeable and experienced and spent a lot of time with me, explaining everything, making sure I understood everything, and making some excellent suggestions that I never would have even thought about. He was very professional and made me feel like I would be in very good hands if he did the electrical work. I’m currently getting estimates from different companies, and so far I have been the most impressed with Jordan. He is an excellent representative for his company. I highly recommend him.
Sherri Plotkin -
Paul was extremely knowledgeable and effective.Sean Carlin"Extremely knowledgeable and effective"
Paul was extremely knowledgeable and effective. We appreciated their thorough review, respect for the home, and quick response.
Sean Carlin -
Thank you again for your patience and expertise!Mister Integrity"Jonathan was great!"
Jonathan was great! Thank you again for your patience and expertise!
Mister Integrity -
Excellent inspection of equipment.Jim B"Excellent Inspection of Equipment"
Excellent inspection of equipment and write-up of estimates. Thank you.
Jim B -
Was able to get next day service and the technician was kind and thorough in diagnosing my heating system issue.Carla Wertz"Next Day Service and New HVAC System"
Was able to get next day service and the technician was kind and thorough in diagnosing my heating system issue. Ended up needing a whole new HVAC system (thing was held together by lots of duct tape with some out-of-code issues), and had my replacement within two days, plus they installed an Ecobee I bought but never set up. The whole team, from the technicians to the scheduling coordinators, were super friendly, on time, and professional.
Carla Wertz -
Jeff was very friendly and knowledgeable.Christian Guignet"Very friendly and knowledgeable"
Jeff was very friendly and knowledgeable. He was very helpful in explaining our issues and the potential solutions.
Christian Guignet -
He was knowledgeable and listened to what I wanted/needed, offered great ideas and solutions and left me with a clear idea of what was needed.Gregory Mark"Very satisfied"
Had Robert Zambrano come by yesterday to give me a quote on a new HVAC system. He was knowledgeable and listened to what I wanted/needed, offered great ideas and solutions, and left me with a clear idea of what was needed. He provided a quote that same day as promised. Very satisfied.
Gregory Mark -
Jordan explained the possible fixes for my laundry room and replaced the old fluorescent bulbs and housing with an LED bulb.Judith Sachs"Everything neat, clean, and workable"
Jordan explained the possible fixes for my laundry room and removed the old fluorescent bulbs and housing, then replaced them with an LED bulb. Everything neat, clean, and workable. THANKS!
Judith Sachs -
Jerry did an awesome job installing a bathroom light/vent, including creative ductwork.Sam Stern"Jerry did an awesome job"
Jerry did an awesome job installing a bathroom light/vent, including creative ductwork. Friendly and professional. I recommend, and GEN3 will be my first call for any future work.
Sam Stern -
Cliff was knowledgeable and courteous and was a pleasure to work with!David Adams"Cliff was knowledgeable and courteous"
Cliff was knowledgeable and courteous and was a pleasure to work with! Hopefully we’ll see him for future checkups.
David Adams -
They were accommodating on time and kept me informed throughout.Phil Ledsome"Completed the Work Quickly and Tidily"
They were accommodating on time. Completed the work quickly and tidily. Kept me informed throughout.
Phil Ledsome -
Paul did a great job going over in detail what he found with both my furnace and mini-split systems.V G"My experience with Paul B was great"
My experience with Paul B with Gen3's HVAC was great. It has always been very good experiences with any rep from Gen3 with either electric or HVAC. Paul did a great job going over in detail what he found with both my furnace and mini-split systems. Having a service contract with Gen3 made the process that much smoother, too, with regular maintenance overall. Thank you.
V G -
He is incredibly knowledgeable and professional.Amanda Shulman"Dave C. Is the Best"
Dave C. is the best! He is incredibly knowledgeable and professional. We are so grateful for his care and attention to all of our electrical issues. Thank you, Dave!
Amanda Shulman